ZipRecruiter

Log In

1

Help Desk Associate Jobs in Troy, OH (NOW HIRING)

DCS CORPORATION

Help Desk Specialist

Dayton, OH · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...

DCS Corp

Help Desk Specialist

Dayton, OH · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...

DCS Corporation

Help Desk Specialist

Dayton, OH · On-site

The Help Desk Specialist will be responsible for providing I.T. support to local and remote ... A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of ...

One Lincoln Park

Front Desk Associate

Dayton, OH · On-site

$14.50/hr

... Front Desk Associate to perform administrative functions such as answering phone calls, taking ... Do you enjoy working in a team environment and helping others? If so, please read on:This concierge ...

PCRK Group

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

PCRK Group

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Description Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care ...

Massage Envy PCRK

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding customer service by helping clients understand the benefits of regular massage, skin care, and stretch.

Perry Pro Tech

Level 1 Helpdesk Technician

Dayton, OH · On-site

$19.50 - $26.25/hr

Associate degree or equivalent experience in a relevant technical field * Field Engineer FE Grade 2 * MCSE or equivalent experience is a plus * Previous experience in a help desk or customer service ...

PERRY proTECH

Level 1 Helpdesk Technician

Dayton, OH · On-site

$19.50 - $26.25/hr

Associate degree or equivalent experience in a relevant technical field * Field Engineer FE Grade 2 * MCSE or equivalent experience is a plus * Previous experience in a help desk or customer service ...

Innvite Hospitality

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

Help with laundry operations, public area upkeep, or shuttle service as required. * Act as the ... High school diploma or equivalent required; associate degree in hospitality management a plus.

InnVite Hospitality

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

Help with laundry operations, public area upkeep, or shuttle service as required. * Act as the ... High school diploma or equivalent required; associate degree in hospitality management a plus.

Massage Envy PCRK

Front Desk Sales Associate

Beavercreek, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Beavercreek, OH

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

PCRK Group

Front Desk Sales Associate

Beavercreek, OH · On-site

$12.25 - $15.50/hr

Training and support to help you master our services and sales processes. * A fun, fast-paced ... Associate! Let's win together. We Believe Our Differences Make Us Better. We're excited to hear ...

next page

Showing results 1-20

All JobsHelp Desk Associate JobsHelp Desk Associate Jobs in Troy, OH

Help Desk Associate information

See Troy, OH salary details

$13

$19

$30

How much do help desk associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for help desk associate in Troy, OH is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.07 per hour, depending on experience, location, and employer.

What does a help desk associate do?

A Help Desk Associate provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer questions, and resolve issues either remotely, over the phone, or in person. Help Desk Associates document user interactions, escalate complex problems when necessary, and ensure that users’ technical concerns are addressed in a timely manner. Their goal is to maintain productivity by quickly resolving technical obstacles.

What are the key skills and qualifications needed to thrive as a help desk associate, and why are they important?

To thrive as a Help Desk Associate, you need a solid understanding of computer systems, troubleshooting techniques, and customer service principles, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users and de-escalate stressful situations. These competencies are crucial for quickly resolving technical issues, maintaining user satisfaction, and supporting business continuity.

What is the difference between Help Desk Associate vs Technical Support Specialist?

AspectHelp Desk AssociateTechnical Support Specialist
CredentialsHigh school diploma or equivalent; certifications like CompTIA A+Similar certifications; often more technical certifications
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site technical support, troubleshooting
Employer & IndustryIT service providers, corporate IT departmentsIT companies, software vendors, tech support firms
Search & Comparison IntentCommonly compared for entry-level IT rolesMore technical, troubleshooting focus

The Help Desk Associate primarily handles basic user support and troubleshooting, often in a customer service setting. The Technical Support Specialist typically provides more advanced technical assistance, resolving complex issues. Both roles require similar certifications and work environments, but the Specialist role involves deeper technical knowledge and problem-solving skills.

What are the most commonly searched types of Help Desk jobs in Troy, OH?

The most popular types of Help Desk jobs in Troy, OH are:

What job categories do people searching Help Desk Associate jobs in Troy, OH look for?

The top searched job categories for Help Desk Associate jobs in Troy, OH are:

What cities near Troy, OH are hiring for Help Desk Associate jobs?

Cities near Troy, OH with the most Help Desk Associate job openings:

Help Desk Associate jobs near you
Infographic showing various Help Desk Associate job openings in Troy, OH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $40,991 per year, or $19.7 per hour.

Help Desk Specialist

DCS CORPORATION

Dayton, OH • On-site

Full-time

Posted 26 days ago

Job description

The Help Desk Specialist will be responsible for providing I.T. support to local and remote employees.
Essential Job Functions:
The ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies.
Install, configure, and maintain corporate laptops, printers, phones, and other equipment as needed.
Troubleshoot problems with hardware, software, networking, and other related technologies.
Document, track, and monitor problems to ensure timely resolution.
Required Skills:
Due to the sensitivity of customer related requirements, U.S. citizenship is required.
A Bachelor's degree or an Associate's degree with 0-2 years of experience or HS and 8 years of experience is required.
Thorough knowledge of Windows operating systems and Microsoft Office.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Attention to detail and the ability to accurately document technical issues.
Work well under pressure, demonstrate the ability to multi-task, and be able to meet deadlines.
Pass the CompTIA Network+ within ninety days of hire if not already obtained.
Desired Skills:
CompTIA Network+ Certification
Customer service experience.
DCS logo

About DCS

Sourced by ZipRecruiter

DCS Corp is a renowned name in the technology industry, headquartered in Alexandria, VA, US. Found in the late 1970s, DCS Corp provides a broad spectrum of advanced technology, engineering, and analytic solutions for national security clients. The firm specializes in delivering sophisticated systems and technology for land, air, and maritime platforms. They are known for being deeply committed to their mission of enhancing national security.

Industry

Guided missile and space vehicle manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Alexandria, VA, US

Year founded

1977

Social media

FacebookTwitter

View All DCS Jobs

Apply