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Guest Relations Representative Jobs (NOW HIRING)

Sentara

$10K/mo

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Night shift opportunity with great benefits The schedule is Saturday and Sunday 11 pm - 7:30 am The ...

MSLGROUP

Guest Relations Representative

Boston, MA · On-site

Job Title Guest Relations Representative Company Description Publicis Re:Sources is the backbone of Publicis Groupe, the world's most valuable agency group. We are the only full-service, end-to-end ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Evening shift opportunity with great benefits. Work Schedule: 3pm-11:30pm 3 days including rotating ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Night shift opportunity with great benefits The schedule is Saturday and Sunday 11 pm - 7:30 am The ...

Sentara

$10K/mo

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Evening shift opportunity with great benefits. Work Schedule: 3pm-11:30pm 3 days including rotating ...

Modern Salon & Spa

Be Seen First

Guest Relations Representative

Charlotte, NC · On-site

$14/hr

Exercises good judgment in representing the company, taking ownership of a guests concern or ... Two years experience in salon and spa, retail, communications, public relations, call center and ...

Digitas

Guest Relations Representative

Boston, MA · On-site

The Guest Relations Representative will ensure a positive face is presented to the external world on behalf of our agency customers, and will help the Facilities Management team create an inviting ...

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Guest Relations Representative information

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How much do guest relations representative jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for guest relations representative in the United States is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is the highest paid position in a hotel?

In hotels, the highest paid positions are typically general managers or hotel directors, who oversee operations and have significant responsibilities. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn six-figure salaries depending on the property's size and location.

What is the difference between Guest Relations Representative vs Customer Service Agent?

AspectGuest Relations RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, service industries
Employer & IndustryHospitality industry, travel sectorVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on guest experience, hospitality skillsFocus on resolving customer issues, product knowledge

Guest Relations Representatives primarily work in hospitality settings, focusing on enhancing guest experiences, while Customer Service Agents handle customer inquiries across various industries. Both roles require strong communication skills and customer service experience, but their environments and specific responsibilities differ.

What are the key skills and qualifications needed to thrive as a Guest Relations Representative, and why are they important?

To thrive as a Guest Relations Representative, you need excellent customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with reservation systems, property management software, and telephone systems is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you create memorable experiences for guests. These skills are crucial for ensuring guest satisfaction, handling complaints effectively, and representing the company positively.

What does a guest relations representative do?

A guest relations representative is responsible for providing excellent customer service to guests, addressing their needs and concerns, and ensuring a positive experience. They often handle reservations, answer inquiries, and resolve issues using communication skills and customer service tools. The role typically requires strong interpersonal skills and may involve working in hospitality, retail, or service industries.

What are Guest Relations Representatives?

Guest Relations Representatives are professionals responsible for ensuring a positive experience for guests at hotels, resorts, or other hospitality venues. Their duties typically include greeting guests, addressing inquiries or complaints, providing information about services, and resolving any issues that may arise during a guest’s stay. They play a crucial role in maintaining high standards of customer service and enhancing overall guest satisfaction. Excellent communication and problem-solving skills are essential for this role.

Is guest relations a stressful job?

Guest Relations Representatives often handle customer complaints, resolve issues, and ensure positive experiences, which can be stressful during busy periods or when dealing with difficult guests. The job requires strong communication skills, patience, and the ability to manage multiple tasks simultaneously, but stress levels vary depending on the work environment and workload.

What jobs pay 4000 a week without a degree?

Guest Relations Representatives typically do not earn $4,000 per week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require significant experience, certifications, or a strong network. Most jobs paying this amount consistently without a degree are uncommon and may involve commission-based or entrepreneurial work.

What does a typical day look like for a Guest Relations Representative in a hotel setting?

A typical day for a Guest Relations Representative involves greeting guests, handling check-ins and check-outs, addressing guest concerns, and coordinating with housekeeping and maintenance teams to ensure guest satisfaction. You will also respond to special requests, resolve complaints promptly, and provide information about local attractions or hotel amenities. This role requires strong communication and multitasking skills, as you often juggle several guest needs at once while working closely with other departments to deliver a seamless experience.
More about Guest Relations Representative jobs
What cities are hiring for Guest Relations Representative jobs? Cities with the most Guest Relations Representative job openings:
Who are the top companies hiring for Guest Relations Representative jobs? The top employers for Guest Relations Representative jobs are:
What job categories do people searching Guest Relations Representative jobs look for? The top searched job categories for Guest Relations Representative jobs are:
What are popular job titles related to Guest Relations Representative jobs? For Guest Relations Representative jobs, the most frequently searched job titles are:
Guest Relations Representative jobs near you
Infographic showing various Guest Relations Representative job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $29,784 per year, or $14.3 per hour.
Guest Relations Representative

Guest Relations Representative

Sentara

$10K/mo

Part-time, Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Sentara Health rating

6.9

Company rating: 6.9 out of 10

Based on 391 frontline employees who took The Breakroom Quiz

483rd of 877 rated healthcare providers

Job description

City/State

Williamsburg, VA

Work Shift

Third (Nights)

Overview:

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia

This is a Part-Time, Night shift opportunity with great benefits

The schedule is Saturday and Sunday 11 pm - 7:30 am

The Guest Relations Representative is responsible for verifying patient registration and escorting patients and guests to their destination by walking or use of a wheelchair. Gives personal attention, takes personal responsibility and uses teamwork when providing guest services.

Responds promptly to patient, family and team member requests. Assists in the identification of patient and family needs and secures appropriate referrals, solutions and services to the identified needs.

Collects data and documentation to assist in the identification of areas needing improved customer service. Assists leaders in recommending changes in facility and departmental policy and procedure.

Facilitates improved customer service by identifying, investigating and directing complaints, concerns and compliments to the appropriate team members and leaders.

Assists the leadership team with the ongoing evaluation of the program, customer satisfaction, development of personal and departmental educational plans and quality guidelines.

Maintains close communication with leaders regarding the department and problem areas. Requests assistance as needed for additional team members or other resources.

Clerical handling of departmental, hospital and organizational reports and forms. Assists leadership team with the orientation, daily activities and evaluation of volunteers and interns.

Qualifications:

High School Diploma or equivalent

At least 1 year of customer service is required

Benefits

Sentara offers an attractive array of full benefits, including Paid Time Off, Tuition Reimbursement, Retirement Savings plans, career advancement opportunities, work perks, and more.

Plus, Sentara just added MORE benefits that support your and your family's needs.

Ask about our Student Debt Program!

For more information about our employee benefits click Benefits - Sentara (sentaracareers.com)

Sentara Health is an integrated, not-for-profit healthcare delivery system with more than 29,000 employees (including 1,375 physicians and advanced practice providers), 12 hospitals in Virginia and Northeastern North Carolina, and the Sentara Health Plans division which serves over 900,000 members.

We are recognized nationally for clinical quality and safety and are strategically focused on innovation and creating an extraordinary healthcare experience for our patients and members.

Keywords: Guest Services, Guest Services Rep, Talroo-Allied Health

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down - $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Williamsburg Regional Medical Center, a Certified Primary Stroke Center, has 145 licensed beds and features the latest healthcare technologies, serving the region with the life-saving capabilities of an ultra-modern medical center.

The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients can stay in one room. The hospital also provides advanced imaging and "smart" operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet recognition, the nation's highest honor for excellence in nursing. We improve health every day, come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

What Sentara Health employees say

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