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Guest Relations Coordinator Jobs (NOW HIRING)

Goodstone

Guest Relations Coordinator

Middleburg, VA · On-site

$20 - $23/hr

Dental insurance * Tuition assistance Guest Relations Coordinator Department: Guest Relations Company: Goodstone Reports To: Assistant General Manager Create Exceptional Experiences at ...

Yum Brands

Guest Relations Coordinator

Irvine, CA · Hybrid

$23.50 - $24/hr

JOB SUMMARY The Guest Relations Coordinator serves as a key point of contact for guest feedback and issue resolution. This role is responsible for managing guest communications across phone and ...

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How much do guest relations coordinator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for guest relations coordinator in the United States is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.47 per hour, depending on experience, location, and employer.

What is the highest paying job as a coordinator?

The highest paying coordinator roles are often in specialized industries such as project management, healthcare, or corporate events, with senior or executive-level coordinators earning higher salaries. For example, project coordinators with certifications like PMP or experience managing large teams can earn significantly more than entry-level positions.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, media directors, or producers can earn $150,000 or more annually, especially with extensive experience and leadership responsibilities. These positions often require strong industry knowledge, strategic skills, and sometimes advanced degrees or certifications. Compensation varies based on company size, location, and individual performance.

How does a Guest Relations Coordinator typically collaborate with other departments to enhance the guest experience?

As a Guest Relations Coordinator, you will work closely with departments such as housekeeping, front desk, food and beverage, and maintenance to ensure that guest needs are met promptly and efficiently. You’ll often act as a liaison, communicating guest preferences or special requests and following up to resolve any issues that may arise during a guest’s stay. This collaborative environment requires strong interpersonal skills and the ability to multitask, as you’ll frequently coordinate with multiple teams to create a seamless and memorable guest experience.

What are Guest Relations Coordinators?

Guest Relations Coordinators are professionals responsible for ensuring that guests have a positive experience at an establishment, such as a hotel, resort, or event venue. They handle guest inquiries, resolve complaints, and provide information or assistance as needed. Their goal is to ensure guest satisfaction by addressing needs promptly and maintaining high service standards. Guest Relations Coordinators often act as a liaison between guests and various departments to enhance the overall guest experience.

What does a guest relations coordinator do?

A guest relations coordinator is responsible for ensuring a positive experience for guests by addressing their needs, resolving issues, and providing information about services and amenities. They often communicate via phone, email, or in person, and may use customer service skills and CRM tools to manage guest interactions and feedback.

What are the key skills and qualifications needed to thrive as a Guest Relations Coordinator, and why are they important?

To thrive as a Guest Relations Coordinator, you need excellent customer service skills, problem-solving abilities, and often a background in hospitality or related fields. Familiarity with property management systems, reservation software, and proficiency in Microsoft Office are commonly required, and some roles may prefer certifications in hospitality management. Outstanding interpersonal communication, patience, and the ability to remain calm under pressure help you build rapport and resolve guest issues effectively. These skills ensure positive guest experiences, efficient operations, and uphold the reputation of the organization.

What jobs pay 4000 a week without a degree?

Guest Relations Coordinators typically do not earn $4,000 a week without a degree, as their salaries usually range lower. High-paying roles that can reach this level without a degree include certain sales positions, real estate brokers, or specialized trades like commercial pilots or skilled trades, which often require experience or certifications. These roles often involve strong interpersonal skills, certifications, or licensing rather than formal college degrees.

What is the difference between Guest Relations Coordinator vs Front Desk Agent?

AspectGuest Relations CoordinatorFront Desk Agent
Primary RoleEnhances guest experience, manages guest inquiries, and coordinates servicesHandles check-ins, check-outs, and guest requests at the front desk
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, basic administrative skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service experience beneficial

While both roles focus on guest service in hospitality settings, the Guest Relations Coordinator primarily manages guest experiences and coordinates services, whereas the Front Desk Agent handles check-in/check-out processes and immediate guest requests. The Coordinator role often involves more customer interaction and problem-solving, while the Front Desk role is more administrative and operational.

What cities are hiring for Guest Relations Coordinator jobs? Cities with the most Guest Relations Coordinator job openings:
What are the most commonly searched types of Guest Relations jobs? The most popular types of Guest Relations jobs are:
Who are the top companies hiring for Guest Relations Coordinator jobs? The top employers for Guest Relations Coordinator jobs are:
What states have the most Guest Relations Coordinator jobs? States with the most job openings for Guest Relations Coordinator jobs include:
Guest Relations Coordinator jobs near you
Infographic showing various Guest Relations Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $38,385 per year, or $18.5 per hour.

Guest Relations Coordinator

Montage International

Washington, DC • On-site

$23/hr

Full-time

Re-posted 29 days ago

Job description

Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
Please Click Hereto apply internally.
Guest Relations Coordinator
SUMMARY
The role of a Guest Relations Coordinator is to connect with our guests prior to arrival and capture information to customize the ultimate luxury guest experience that is tailored to their needs. Guest Relations will reach out to all guests 7 days prior to arrival, to determine if they have any special needs or preferences and reconfirm or obtain reservation details such as arrival time, billing arrangements, or any special request. Guest Relations will manage and maintain guest profiles ensuring that all preferences and information is complete and accurate. Guest Relations will be well-versed with all hotel services and facilities, including the surrounding area.
ESSENTIAL FUNCTIONS
  • Serves as "Ambassador" for the hotel- create instant rapport with guests through simple but genuine interactions that instill a sincere feeling of welcome and appreciation
  • Coordinate with all concerned departments to fulfill guest needs and requests.
  • Welcomes the VIP guest upon arrival within Hotel Lobby
  • Have knowledge of using the point of sale software, property management software and any other system or software to
  • perform check-ins / check-outs
  • manage guest profiles, room reservations, requests
  • apply payment, verify and adjust billing
  • activate room keys
  • Fully conversant on accommodation features: layout, room type, location, decor, in room facilities and equipment.
  • Fully aware of operating procedures for all electrical and electronic equipment in the guest room.
  • Keeps concerned departments informed about the guest allergies and food preferences
  • Serves the guests in a calm, discrete and courteous manner, respecting timing standards.
  • Supports the other departments such as Front Desk, Housekeeping and Room Service with their duties.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Performs all his/her duties with the sense of priority and dedication
  • Hosts and welcome all guests in a gracious and polite manner, and to have the ability to hold a conversation with the guest in a natural and spontaneous manner.
  • Carries out checkout in efficient manner, offering luggage assistance and transportation.
  • Wishes fond farewell to the guest at the time of departure.
  • Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
  • Attends and contributes to all meetings, Departmental and Hotel training as scheduled and other related activities

QUALIFICATIONS
  • High school or equivalent education required.
  • Be able to communicate clearly and understand the predominant language(s) of our guests.
  • Punctuality and regular and reliable attendance.
  • Availability to work flexible schedule, including weekends and holidays.
  • Previous restaurant or hospitality experience preferred.
  • Great attention to detail
  • Excellent communication skills - eloquent and well-versed

PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 8 hours in length. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
The pay scale for the Guest Relations Coordinator position is $23.00 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Montage International logo

About Montage International

Sourced by ZipRecruiter

Montage International, based in Irvine, CA, US, operates within the hospitality industry. The company's portfolio includes highly luxurious resorts, hotels, residences, and golf courses, which are categorized under four distinctive brands: Montage Hotels & Resorts, Pendry Hotels & Resorts, Montage Residences and Pendry Residences. Established in 2002 by Alan Fuerstman, the company's goal is to transform traditional hospitality into something more immersive by integrating arts, culture, and fashion in their high-end properties. The company's mission is driven by the core values of social responsibility, humility, respect, integrity, and introspection -- hallmarks of the hospitality experience they aim to provide.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Irvine, CA, US

Year founded

2002

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