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Guest Relations Coordinator Jobs (NOW HIRING)

Goodstone

Guest Relations Coordinator

Middleburg, VA · On-site

$20 - $23/hr

Dental insurance * Tuition assistance Guest Relations Coordinator Department: Guest Relations Company: Goodstone Reports To: Assistant General Manager Create Exceptional Experiences at ...

Yum Brands

Guest Relations Coordinator

Irvine, CA · Hybrid

$23.50 - $24/hr

JOB SUMMARY The Guest Relations Coordinator serves as a key point of contact for guest feedback and issue resolution. This role is responsible for managing guest communications across phone and ...

Yum

Guest Relations Coordinator

Irvine, CA · On-site

$23.50 - $24/hr

JOB SUMMARY The Guest Relations Coordinator serves as a key point of contact for guest feedback and issue resolution. This role is responsible for managing guest communications across phone and ...

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Guest Relations Coordinator information

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How much do guest relations coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for guest relations coordinator in the United States is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.47 per hour, depending on experience, location, and employer.

How does a guest relations coordinator typically collaborate with other departments to enhance the guest experience?

As a Guest Relations Coordinator, you will work closely with departments such as housekeeping, front desk, food and beverage, and maintenance to ensure that guest needs are met promptly and efficiently. You’ll often act as a liaison, communicating guest preferences or special requests and following up to resolve any issues that may arise during a guest’s stay. This collaborative environment requires strong interpersonal skills and the ability to multitask, as you’ll frequently coordinate with multiple teams to create a seamless and memorable guest experience.

What is a guest relations coordinator?

Guest Relations Coordinators are professionals responsible for ensuring that guests have a positive experience at an establishment, such as a hotel, resort, or event venue. They handle guest inquiries, resolve complaints, and provide information or assistance as needed. Their goal is to ensure guest satisfaction by addressing needs promptly and maintaining high service standards. Guest Relations Coordinators often act as a liaison between guests and various departments to enhance the overall guest experience.

What are the key skills and qualifications needed to thrive as a guest relations coordinator, and why are they important?

To thrive as a Guest Relations Coordinator, you need excellent customer service skills, problem-solving abilities, and often a background in hospitality or related fields. Familiarity with property management systems, reservation software, and proficiency in Microsoft Office are commonly required, and some roles may prefer certifications in hospitality management. Outstanding interpersonal communication, patience, and the ability to remain calm under pressure help you build rapport and resolve guest issues effectively. These skills ensure positive guest experiences, efficient operations, and uphold the reputation of the organization.

What is the difference between Guest Relations Coordinator vs Front Desk Agent?

AspectGuest Relations CoordinatorFront Desk Agent
Primary RoleEnhances guest experience, manages guest inquiries, and coordinates servicesHandles check-ins, check-outs, and guest requests at the front desk
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, basic administrative skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service experience beneficial

While both roles focus on guest service in hospitality settings, the Guest Relations Coordinator primarily manages guest experiences and coordinates services, whereas the Front Desk Agent handles check-in/check-out processes and immediate guest requests. The Coordinator role often involves more customer interaction and problem-solving, while the Front Desk role is more administrative and operational.

What cities are hiring for Guest Relations Coordinator jobs? Cities with the most Guest Relations Coordinator job openings:
What are the most commonly searched types of Guest Relations jobs? The most popular types of Guest Relations jobs are:
Who are the top companies hiring for Guest Relations Coordinator jobs? The top employers for Guest Relations Coordinator jobs are:
What states have the most Guest Relations Coordinator jobs? States with the most job openings for Guest Relations Coordinator jobs include:
Guest Relations Coordinator jobs near you
Infographic showing various Guest Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $38,385 per year, or $18.5 per hour.

Guest Relations Coordinator

Fair Park Health & Rehabilitation Center

Dallas, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Join Our Team As a Guest Relations Coordinator
Create a Warm and Welcoming Experience for Residents and Guests

We’re Seeking a Personable and Detail-oriented Guest Relations Coordinator to Join Our Growing Team! This Role Is Essential in Ensuring That Residents and Their Guests Feel Comfortable, Informed, and Supported Throughout Their Stay. Success in This Role Requires Exceptional Communication Skills, a Friendly Demeanor, and the Ability to Anticipate and Meet the Needs of Residents and Their Families.

Your Impact As a Guest Relations Coordinator

In This Role, You Will:

  • Welcome New Residents: Escort Residents to Their Rooms at Admission and Assist with Unpacking and Room Setup

  • Provide Comfort: Offer Water, Snacks, Meals (with Nurse Approval), Blankets, Pillows, and Other Comfort Items

  • Orient Guests: Explain Facility Amenities Including Phone/Tv Use, Dining Options, Activities, and Salon Services

  • Host Tours: Give Tours to Families and Guests, Showcasing Amenities and Resident-centered Services

  • Coordinate Dining & Events: Assist with Guest Meal Arrangements, Private Dining Room Setup, and Family Events

  • Support Activities: Help Residents Attend Activities or Engage in Self-initiated and In-room Leisure

  • Make Daily Rounds: Check on Residents to Ensure Comfort and Promptly Meet Any Needs

  • Engage Visitors: Greet Visitors Warmly, Remember Names, and Ensure an Exceptional Guest Experience

  • Collaborate with Staff: Work with All Departments to Coordinate Guest and Resident Services

  • Assist with Discharges: Help Pack Belongings, Carry Items, and Provide Support During Discharge

  • Follow up: Call Discharged Residents to Ensure Safe Arrival and Satisfaction with Their Care Experience

What Makes You a Great Fit

We’re Looking for Someone Who:

  • Has Excellent Interpersonal and Communication Skills

  • Is Proactive and Attentive to Guest and Resident Needs

  • Demonstrates a Warm, Welcoming Personality and Professionalism

  • Is Organized and Skilled at Event or Schedule Coordination

  • Has Experience in Customer Service, Hospitality, or Healthcare (Preferred, Not Required)

Benefits (Full-time)

  • Comprehensive Coverage: Health, Dental, and Vision Insurance

  • Extra Protection: Ad&D, Short-term Disability, Cancer, Critical Illness, and More

  • Life Insurance: Whole and Term Policies

  • Professional Growth: Tuition Reimbursement

  • Time to Recharge: Paid Time off

  • Retirement Planning: Immediate 401(K) Eligibility

  • Unwavering Support: Exceptional Corporate Resources and Leadership

Equal Opportunity Employer

We Are an Equal Opportunity Employer and Prohibit Discrimination/Harassment Without Regard to Race, Color, Religion, Age, Sex, National Origin, Disability Status, Genetics, Protected Veteran Status, Sexual Orientation, Gender Identity or Expression, or Any Other Characteristic Protected by Federal, State, or Local Laws.

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