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Guest Relations Coordinator Jobs (NOW HIRING)

AEG Presents

Guest Relations

Milwaukee, WI · On-site

Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

New

Milwaukee Brewers

Guest Relations

Milwaukee, WI · On-site

Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

AEG

Guest Relations

Milwaukee, WI · On-site

Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

MLB - Milwaukee Brewers

Guest Relations

Milwaukee, WI · On-site

Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

Cavallo Point

Guest Relations Manager

Sausalito, CA · On-site

This role coordinates all department efforts to provide the ultimate personalized guest experience while managing the staff and Front Office Managers. The Guest Relations Manager is also responsible ...

Blaze Media

Media Relations Coordinator

Dallas, TX · On-site

Media Relations Coordinator ABOUT THE COMPANY Blaze Media is one of the nation's largest ... Partner with hosts and producers to understand guest priorities and maintain targeted booking lists ...

New

Farmer Boys

Guest Relations Team Member

Riverside, CA · On-site

$70K - $80K/yr

Manager, OfficeAdministration & Guest Relations LOCATION : Riverside, California (100 % On-Site ... GuestRelations/Office Coordinator CLASSIFICATION: Exempt SUMMARY OF POSITION: Farmer Boys isseeking ...

Blaze Media

Media Relations Coordinator

Dallas, TX

Media Relations Coordinator ABOUT THE COMPANY Blaze Media is one of the nation's largest ... Partner with hosts and producers to understand guest priorities and maintain targeted booking lists ...

New

NOBU RYOKAN MALIBU

Guest Relations Manager

Malibu, CA · On-site

Job Summary The Guest Relations Manager is responsible for the daily operation of the hotel and ... motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine ...

Blaze Media

Media Relations Coordinator

Dallas, TX · On-site

Media Relations Coordinator ABOUT THE COMPANY Blaze Media is one of the nation's largest ... Partner with hosts and producers to understand guest priorities and maintain targeted booking lists ...

New

Tauck

Guest Relations Specialist

Wilton, CT · On-site

The Guest Relations Specialist is a critical ambassador of the Tauck brand, serving as the primary ... Responsible for coordinating necessary resources to safeguard guest well-being and satisfaction. In ...

Tauck

Guest Relations Specialist

Wilton, CT · On-site

The Guest Relations Specialist is a critical ambassador of the Tauck brand, serving as the primary ... Responsible for coordinating necessary resources to safeguard guest well-being and satisfaction. In ...

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Guest Relations Coordinator information

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How much do guest relations coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest relations coordinator in the United States is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.47 per hour, depending on experience, location, and employer.

What is a guest relations coordinator?

Guest Relations Coordinators are professionals responsible for ensuring that guests have a positive experience at an establishment, such as a hotel, resort, or event venue. They handle guest inquiries, resolve complaints, and provide information or assistance as needed. Their goal is to ensure guest satisfaction by addressing needs promptly and maintaining high service standards. Guest Relations Coordinators often act as a liaison between guests and various departments to enhance the overall guest experience.

How does a guest relations coordinator typically collaborate with other departments to enhance the guest experience?

As a Guest Relations Coordinator, you will work closely with departments such as housekeeping, front desk, food and beverage, and maintenance to ensure that guest needs are met promptly and efficiently. You’ll often act as a liaison, communicating guest preferences or special requests and following up to resolve any issues that may arise during a guest’s stay. This collaborative environment requires strong interpersonal skills and the ability to multitask, as you’ll frequently coordinate with multiple teams to create a seamless and memorable guest experience.

What are the key skills and qualifications needed to thrive as a guest relations coordinator, and why are they important?

To thrive as a Guest Relations Coordinator, you need excellent customer service skills, problem-solving abilities, and often a background in hospitality or related fields. Familiarity with property management systems, reservation software, and proficiency in Microsoft Office are commonly required, and some roles may prefer certifications in hospitality management. Outstanding interpersonal communication, patience, and the ability to remain calm under pressure help you build rapport and resolve guest issues effectively. These skills ensure positive guest experiences, efficient operations, and uphold the reputation of the organization.

What is the difference between Guest Relations Coordinator vs Front Desk Agent?

AspectGuest Relations CoordinatorFront Desk Agent
Primary RoleEnhances guest experience, manages guest inquiries, and coordinates servicesHandles check-ins, check-outs, and guest requests at the front desk
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, basic administrative skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service experience beneficial

While both roles focus on guest service in hospitality settings, the Guest Relations Coordinator primarily manages guest experiences and coordinates services, whereas the Front Desk Agent handles check-in/check-out processes and immediate guest requests. The Coordinator role often involves more customer interaction and problem-solving, while the Front Desk role is more administrative and operational.

Is guest relations a stressful job?

Guest Relations Coordinators often handle customer complaints, manage guest expectations, and resolve issues, which can be stressful during busy periods or when dealing with difficult guests. The role requires strong communication skills and the ability to remain calm under pressure, but workload and environment influence stress levels. Proper training and support can help manage job-related stress effectively.

What cities are hiring for Guest Relations Coordinator jobs?

Cities with the most Guest Relations Coordinator job openings:

What are the most commonly searched types of Guest Relations jobs?

The most popular types of Guest Relations jobs are:

Who are the top companies hiring for Guest Relations Coordinator jobs?

The top employers for Guest Relations Coordinator jobs are:

What states have the most Guest Relations Coordinator jobs?

States with the most job openings for Guest Relations Coordinator jobs include:

Guest Relations Coordinator jobs near you
Infographic showing various Guest Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $38,385 per year, or $18.5 per hour.

Guest Relations

AEG Presents

Milwaukee, WI • On-site

Other

Posted 3 days ago

New

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Milwaukee Brewers take pride in the excellent service we provide our fans and guests each and every time they come to a ballgame or event at American Family Field. Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related information/assistance while offering the finest customer service to American Family Field guests. Guest Relations Staff Members have the possibility of working in various positions including Outside Greeter, Escalator Attendants, Wheelchair Attendants and Designated Driver Booth. This position does a great deal of walking, climbing stairs and standing on concrete surfaces in both cold and hot weather.
Core duties for this role include, but are not limited to:
  • Greet and positively engage with all guests upon arrival and throughout their visit at American Family Field to ensure an exceptional guest experience
  • Treat our guests with courtesy and respect and assist them to ensure their visit is safe, clean, fun, and family-friendly
  • Provide event information, general ballpark directions, instructions and guidance to all fans while ensuring fan compliance with American Family Field and MLB policies/procedures (i.e. screening procedures, prohibited items, special assistance options)
  • Operate a voice amplifier confidently to deliver clear instructions and guidance to guests outside of gates
  • Monitor and cover escalators to ensure guests safety during use
  • Operate Wheelchair Services and assist with coordination of Shuttle Services
  • Direct and maintain control over queue formations at gate entrances and escalators
  • Communicate with appropriate staff to coordinate optimal entrance into ballpark for fans and guests
The ideal candidate will have a high school diploma or general education degree (GED); and six to twelve months related experience and/or training; or equivalent combination of education and experience, as well as:
  • Employees must communicate well and be friendly, knowledgeable, well-groomed, assertive and able to intervene in conflict situations
  • Must have the ability to provide excellent customer service to all fans and guests in a professional, respectful, and friendly manner
  • Must be available to attend training sessions, stadium tours and other events, as necessary, prior to beginning of the baseball season
  • Willing to learn and use programs on your computer and/or mobile phone to submit availability and complete necessary employment training
  • Must be available to work weekdays, weeknights, and weekends during baseball season
  • Must be available to arrive up to three (3) hours prior to game time
  • Must be able to stand for up to five (5) hours at a time
  • Must be able to work in all weather conditions
  • Must be at least 18 years of age
Work Hours
Hours vary according to the game and event schedule. Must be available to arrive up to three (3) hours prior to game time.,
Perks
  • Ballpark discounts
  • Recognition program and incentives
  • Inclusive training and development opportunities aligned with Club values

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.

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