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Guest Relations Coordinator Jobs (NOW HIRING)

Marriott

Guest Relations Coordinator

New Orleans, LA

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be ...

Marriott

Guest Relations Coordinator

Naples, FL · On-site

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be ...

Marriott

Guest Relations Coordinator

Naples, FL

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be ...

Caltech

Guest Relations Coordinator

Pasadena, CA · On-site

$19 - $22/hr

Process and post member and guest charges and collect payments upon check-out. * Work as a team with other front desk staff in researching member account numbers to reconcile guest folio charges and ...

Marriott

Guest Relations Coordinator

Cleveland, OH · On-site

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

Far Niente Winery

Guest Relations Agent

Napa, CA · On-site

Guest Relations Coordinator, Far Niente Wine Estates Founded in Oakville, California in 1885 and restored in 1979, Far Niente is consistently recognized as a benchmark producer of Napa Valley ...

Far Niente Winery

Guest Relations Agent

Napa, CA · On-site

$25 - $28/hr

Guest Relations Coordinator, Far Niente Wine Estates Founded in Oakville, California in 1885 and restored in 1979, Far Niente is consistently recognized as a benchmark producer of Napa Valley ...

Cavallopoint

Guest Relations Manager

Sausalito, CA · On-site

$60 - $80/hr

This role coordinates all department efforts to provide the ultimate personalized guest experience while managing the staff and Front Office Managers. The Guest Relations Manager is also responsible ...

Milwaukee Brewers

Guest Relations

Milwaukee, WI · On-site

Guest Relations Job Locations US-WI-Milwaukee ID 2026-2770 # of Openings 20 Category Game Day ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

H star

Guest Relations

Milwaukee, WI · On-site

Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

Milwaukee Brewers

Guest Relations

Milwaukee, WI · On-site

Guest Relations staff are responsible for welcoming, greeting and/or providing stadium related ... Operate Wheelchair Services and assist with coordination of Shuttle Services * Direct and maintain ...

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Guest Relations Coordinator information

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How much do guest relations coordinator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest relations coordinator in the United States is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.47 per hour, depending on experience, location, and employer.

What is a guest relations coordinator?

Guest Relations Coordinators are professionals responsible for ensuring that guests have a positive experience at an establishment, such as a hotel, resort, or event venue. They handle guest inquiries, resolve complaints, and provide information or assistance as needed. Their goal is to ensure guest satisfaction by addressing needs promptly and maintaining high service standards. Guest Relations Coordinators often act as a liaison between guests and various departments to enhance the overall guest experience.

How does a guest relations coordinator typically collaborate with other departments to enhance the guest experience?

As a Guest Relations Coordinator, you will work closely with departments such as housekeeping, front desk, food and beverage, and maintenance to ensure that guest needs are met promptly and efficiently. You’ll often act as a liaison, communicating guest preferences or special requests and following up to resolve any issues that may arise during a guest’s stay. This collaborative environment requires strong interpersonal skills and the ability to multitask, as you’ll frequently coordinate with multiple teams to create a seamless and memorable guest experience.

What are the key skills and qualifications needed to thrive as a guest relations coordinator, and why are they important?

To thrive as a Guest Relations Coordinator, you need excellent customer service skills, problem-solving abilities, and often a background in hospitality or related fields. Familiarity with property management systems, reservation software, and proficiency in Microsoft Office are commonly required, and some roles may prefer certifications in hospitality management. Outstanding interpersonal communication, patience, and the ability to remain calm under pressure help you build rapport and resolve guest issues effectively. These skills ensure positive guest experiences, efficient operations, and uphold the reputation of the organization.

What is the difference between Guest Relations Coordinator vs Front Desk Agent?

AspectGuest Relations CoordinatorFront Desk Agent
Primary RoleEnhances guest experience, manages guest inquiries, and coordinates servicesHandles check-ins, check-outs, and guest requests at the front desk
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, basic administrative skills
Work EnvironmentHotels, resorts, hospitality venuesHotels, motels, hospitality establishments
CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service experience beneficial

While both roles focus on guest service in hospitality settings, the Guest Relations Coordinator primarily manages guest experiences and coordinates services, whereas the Front Desk Agent handles check-in/check-out processes and immediate guest requests. The Coordinator role often involves more customer interaction and problem-solving, while the Front Desk role is more administrative and operational.

Is guest relations a stressful job?

Guest Relations Coordinators often handle customer complaints, manage guest expectations, and resolve issues, which can be stressful during busy periods or when dealing with difficult guests. The role requires strong communication skills and the ability to remain calm under pressure, but workload and environment influence stress levels. Proper training and support can help manage job-related stress effectively.

What cities are hiring for Guest Relations Coordinator jobs?

Cities with the most Guest Relations Coordinator job openings:

What are the most commonly searched types of Guest Relations jobs?

The most popular types of Guest Relations jobs are:

Who are the top companies hiring for Guest Relations Coordinator jobs?

The top employers for Guest Relations Coordinator jobs are:

What states have the most Guest Relations Coordinator jobs?

States with the most job openings for Guest Relations Coordinator jobs include:

Guest Relations Coordinator jobs near you
Infographic showing various Guest Relations Coordinator job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 27% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $38,385 per year, or $18.5 per hour.

Guest Relations Coordinator

Marriott

New Orleans, LA

Full-time

Re-posted 2 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

56th of 109 rated hotels

Job description

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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