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Guest Relations Officer Jobs (NOW HIRING)

Vetter Senior Living

Guest Relations

Geneva, NE · On-site

Heritage Crossings Guest Relations Officer Heritage Crossings is committed to delivering exceptional guest experiences. We pride ourselves on outstanding service, attention to detail, and creating ...

Rapport

GUEST RELATIONS OFFICER

Cortlandt Manor, NY · On-site

$29 - $30/hr

Salary: $29 - $30 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Rapport

GUEST RELATIONS OFFICER

Manhattan, NY · On-site

$25 - $27/hr

Salary: $25 - $27 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Compass Group

GUEST RELATIONS OFFICER

Purchase, NY

$29 - $30/hr

Salary: $29 - $30 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Compass Group

GUEST RELATIONS OFFICER

Manhattan, NY · On-site

$25 - $27/hr

Salary: $25 - $27 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Compass Group

GUEST RELATIONS OFFICER

Cortlandt Manor, NY · On-site

$29 - $30/hr

Salary: $29 - $30 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Compass Group

GUEST RELATIONS OFFICER

Cortlandt Manor, NY · On-site

$29 - $30/hr

Salary: $29 - $30 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Compass Group

GUEST RELATIONS OFFICER

Manhattan, NY · On-site

$25 - $27/hr

Salary: $25 - $27 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Compass Group

GUEST RELATIONS OFFICER

New York, NY

$25 - $27/hr

Salary: $25 - $27 / hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.

Heritage Crossings

Guest Relations

Geneva, NE · On-site

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome ...

Vetter Senior Living

Guest Relations

Geneva, NE · On-site

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome ...

Vetter Senior Living

Guest Relations

Geneva, NE · On-site

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome ...

Hosco

Junior Guest Relation Officer

Miami, FL · On-site

Junior Guest Relation Officer This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. To be a successful ...

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Guest Relations Officer information

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How much do guest relations officer jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for guest relations officer in the United States is $10.74, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $14.90 per hour, depending on experience, location, and employer.

What Is a Guest Relations Officer?

A guest relations officer is responsible for customer service at a hotel or event space. As a guest relations officer, your job duties include greeting guests when they enter the hotel, providing useful information about the hotel, helping guests to make travel arrangements, and addressing any customer complaints or passing those complaints onto management. It’s also your responsibility to follow safety practices and adhere to health standards when fulfilling your duties. Qualifications for this career include proven hospitality experience, excellent verbal communication and computer literacy skills, and knowledge about the hotel facilities and surrounding area.

What is the work of a guest relation officer?

A guest relations officer is responsible for ensuring guests have a positive experience by greeting them, addressing their needs, resolving complaints, and providing information about services and amenities. They often work in hospitality settings such as hotels or resorts and need strong communication and customer service skills. The role may also involve coordinating with other departments to enhance guest satisfaction.

What is the highest paid position in a hotel?

In a hotel, the highest paid positions are typically executive roles such as General Manager or Director of Operations, who oversee overall hotel management and strategic planning. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn significantly higher salaries than other hotel staff.

What jobs pay 4000 a week without a degree?

Guest Relations Officers typically do not earn $4,000 a week without specialized experience or management responsibilities. High-paying roles that can reach this level without a degree often include sales, real estate, or skilled trades like certain construction or technical jobs, which may require certifications or on-the-job training. These roles usually demand strong interpersonal skills, sales ability, or technical expertise rather than formal education.

What is a guest relation officer?

A guest relations officer is responsible for ensuring guests have a positive experience by addressing their needs, resolving issues, and providing information about services and amenities. They often work in hospitality settings such as hotels, resorts, or cruise ships, and require strong communication and customer service skills.

What is the difference between Guest Relations Officer vs Front Desk Agent?

AspectGuest Relations OfficerFront Desk Agent
Primary RoleEnhances guest experience, handles complaints, provides personalized serviceChecks in/out guests, manages reservations, provides basic information
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, multitasking
Work EnvironmentHotel lobby, guest areas, customer service settingsFront desk, reception area, hotel lobby
CertificationsTypically none required, hospitality experience preferredTypically none required, hospitality or front desk experience preferred

While both roles focus on guest interaction, the Guest Relations Officer emphasizes personalized guest experience and complaint resolution, whereas the Front Desk Agent handles check-ins, reservations, and general inquiries. Both positions require strong customer service skills and are vital in hospitality settings, but they serve different functions within the guest service process.

More about Guest Relations Officer jobs
Who are the top companies hiring for Guest Relations Officer jobs? The top employers for Guest Relations Officer jobs are:
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What are popular job titles related to Guest Relations Officer jobs? For Guest Relations Officer jobs, the most frequently searched job titles are:
Guest Relations Officer jobs near you
Infographic showing various Guest Relations Officer job openings in the United States as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $22,333 per year, or $10.7 per hour.
Guest Relations

Guest Relations

Vetter Senior Living

Geneva, NE • On-site

Other

Medical, Dental, Vision, Retirement

Posted 9 days ago

Vetter Senior Living rating

6.9

Company rating: 6.9 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Heritage Crossings Guest Relations Officer

Heritage Crossings is committed to delivering exceptional guest experiences. We pride ourselves on outstanding service, attention to detail, and creating memorable moments for every guest.

Job Summary

We are seeking a friendly, professional, and customer-focused Guest Relations Officer to join our team. The ideal candidate will be responsible for ensuring guests receive a warm welcome, personalized assistance, and excellent service throughout their stay or visit.

Key Responsibilities
  • Greet and welcome guests in a courteous and professional manner
  • Respond promptly to guest inquiries, requests, and concerns
  • Handle complaints efficiently and escalate when necessary
  • Provide information about services, facilities, and local attractions
  • Coordinate with other departments to ensure guest satisfaction
  • Assist Administration Team with various tasks
  • Ensure a positive and memorable guest experience at all times
Requirements
  • Proven experience in hospitality, customer service, or a similar role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Professional appearance and positive attitude
  • Proficiency in Outlook, Microsoft Word & Excel
What We Offer
  • Competitive salary
  • Supportive and dynamic work environment
  • Opportunities for career growth and development
  • Employee benefits of Health, Dental, Vision, and 401(k)

What Vetter Senior Living employees say

Pay

Benefits

Hours and flexibility

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