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Guest Relations Officer Jobs (NOW HIRING)

Shriners Children's

Security Officer, PRN

Philadelphia, PA · On-site

$16.25 - $19.25/hr

Consistently maintains excellent customer service and guest relations skills and abilities ... Consumer Affairs Security Officers License * State driver's license Preferred Qualifications

Shrinerschildrens

Security Officer, PRN

Philadelphia, PA · On-site

$16.25 - $19.25/hr

Consistently maintains excellent customer service and guest relations skills and abilities ... Consumer Affairs Security Officers License * State driver's license Preferred Qualifications

Shriners Children's

$15.50 - $18.50/hr

Consistently maintains excellent customer service and guest relations skills and abilities ... Consumer Affairs Security Officers License * State driver's license Preferred Qualifications

Prolific

PR Specialist (Contract)

Nashville, TN · On-site

Pitch and secure interviews, feature stories, editorials, guest articles, podcasts, and other ... Proven experience as a Public Relations Officer or similar PR role * Experience managing media ...

Memphis Grizzlies

Public Safety Officer

Memphis, TN · On-site

Promote strong guest relations and ensure all guests receive a consistently high standard of ... Must be a certified Peace Officer in the State of Tennessee; * Must be currently employed by the ...

Memphis Grizzlies

Public Safety Officer

Memphis, TN · On-site

Promote strong guest relations and ensure all guests receive a consistently high standard of ... Must be a certified Peace Officer in the State of Tennessee; * Must be currently employed by the ...

Island View Casino Resort

Security Officer

Gulfport, MS · On-site

$16 - $19/hr

... promote positive guest relations through prompt, courteous, and efficient service.The Security Officer is also responsible for escorting chips, cash, and table game drops, ensures that no ...

University Health

Police Officer

San Antonio, TX · On-site

Promotes University Health's Guest Relations Policy. EDUCATION/EXPERIENCE High school diploma or ... Must meet all requirements for qualification as a certified peace officer in the State of Texas ...

University Health

Police Officer

San Antonio, TX

Promotes University Health's Guest Relations Policy. EDUCATION/EXPERIENCE High school diploma or ... Must meet all requirements for qualification as a certified peace officer in the State of Texas ...

JDA Worldwide

PR Specialist (Contract)

Nashville, TN · Hybrid

Pitch and secure interviews, feature stories, editorials, guest articles, podcasts, and other ... Proven experience as a Public Relations Officer or similar PR role * Experience managing media ...

ANAKEESTA

Security Officer

Gatlinburg, TN · On-site

$18.32/hr

Security officers will provide guest relations and customer service while keeping to the company standards and mission. We expect each infraction to be thoroughly investigated and properly documented.

Princess Cruises

Guest Services Officer

New York, NY

Accurately lists specific details of the resolution when updating the Passenger in Focus file, and keeps the Guest Relations Manager informed at all times. * Maintain an accurate float and correctly ...

USA Gymnastics

Donor Engagement Officer

Indianapolis, IN · On-site

$60 - $80/hr

... guest management, and follow‑up stewardship. * Manage grant reporting requirements and compliance ... relations, grant writing, marketing, or event management. * Grant writing experience with ...

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Guest Relations Officer information

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$5

$10

$16

How much do guest relations officer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for guest relations officer in the United States is $10.74, according to ZipRecruiter salary data. Most workers in this role earn between $8.17 and $14.90 per hour, depending on experience, location, and employer.

What is a guest relations officer?

A guest relations officer is responsible for customer service at a hotel or event space. As a guest relations officer, your job duties include greeting guests when they enter the hotel, providing useful information about the hotel, helping guests to make travel arrangements, and addressing any customer complaints or passing those complaints onto management. It’s also your responsibility to follow safety practices and adhere to health standards when fulfilling your duties. Qualifications for this career include proven hospitality experience, excellent verbal communication and computer literacy skills, and knowledge about the hotel facilities and surrounding area.

What is the difference between Guest Relations Officer vs Front Desk Agent?

AspectGuest Relations OfficerFront Desk Agent
Primary RoleEnhances guest experience, handles complaints, provides personalized serviceChecks in/out guests, manages reservations, provides basic information
Required SkillsCustomer service, communication, problem-solvingCustomer service, organization, multitasking
Work EnvironmentHotel lobby, guest areas, customer service settingsFront desk, reception area, hotel lobby
CertificationsTypically none required, hospitality experience preferredTypically none required, hospitality or front desk experience preferred

While both roles focus on guest interaction, the Guest Relations Officer emphasizes personalized guest experience and complaint resolution, whereas the Front Desk Agent handles check-ins, reservations, and general inquiries. Both positions require strong customer service skills and are vital in hospitality settings, but they serve different functions within the guest service process.

Is guest relations a stressful job?

Guest Relations Officers often work in fast-paced environments that require strong communication and problem-solving skills, which can lead to stressful situations, especially during busy periods or when handling difficult guests. However, stress levels vary depending on the workplace, workload, and individual resilience, and many find the role rewarding due to positive guest interactions. Proper training and support can help manage stress effectively.
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Guest Relations Officer jobs near you
Infographic showing various Guest Relations Officer job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $22,333 per year, or $10.7 per hour.

Security Officer, PRN

Shriners Children's

Philadelphia, PA • On-site

$16.25 - $19.25/hr

Per diem

Posted 10 days ago

Shriners Children's rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

138th of 1,065 rated hospitals

Job description

Company Overview
Shriners Children's is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.
With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family's ability to pay or insurance status. Please click here to learn more about our locations.
Job Description
Job Summary
Responsible for maintaining a safe and secure environment for patients, families, visitors, and staff at Shriners Hospitals for Children on an as-needed (PRN) basis. This role involves patrol, access control, emergency response, and adherence to security policies and procedures.
Key Responsibilities
  • Performs a variety of functions related to the safety and security of hospital staff, patients, families, visitors and general public in accordance with city, state and federal laws and regulations. Consistently maintains excellent customer service and guest relations skills and abilities
  • Exercises responsibility in responding to security needs of hospital visitors, patients and staff, as well as greeting and assisting all personnel at the front lobby. Consistently maintains excellent customer service and guest relations skills and abilities

Required Qualifications
  • Consumer Affairs Security Officers License
  • State driver's license

Preferred Qualifications
  • Security or law enforcement experience
  • Hospital experience
Compensation is determined based on years of relevant experience and departmental equity.

What Shriners Children's employees say

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