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Guest Relations Representative Jobs (NOW HIRING)

Ball Arena

Guest Relations Representative

Denver, CO · On-site

Guest Relations Representative Department: Guest Experience Business Unit: KSE Location: Denver, CO (Ball Arena, DICK's Sporting Goods Park & Paramount Theatre) Reports To: Senior Manager, Guest ...

New

SMR

Guest Relations Representative

Sevierville, TN · On-site

$17 - $19/hr

Guest Relations Representative Pay Range: $17.00 -19.00 per hour ($2.00/hr. shift differential for 2nd shift) Schedule 1: Mon. & Tues. Off, Tues. & Wed. 7 AM-3:30 PM, Fri.- Sun. 3-11:30 PM Schedule ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Rotating shift opportunity with great benefits Work Schedule: 3pm-11pm and rotating shifts and r ...

Sentara

$10K/mo

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Rotating shift opportunity with great benefits Work Schedule: 3pm-11pm and rotating shifts and r ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Evening shift opportunity with great benefits. Work Schedule: 3pm-11:30pm 3 days including rotating ...

Sentara

$10K/mo

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Night shift opportunity with great benefits The schedule is Saturday and Sunday 11 pm - 7:30 am (16 ...

Sentara

Sentara is hiring a Guest Relations Representative in Williamsburg, Virginia This is a Part-Time, Night shift opportunity with great benefits The schedule is Saturday and Sunday 11 pm - 7:30 am (16 ...

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How much do guest relations representative jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for guest relations representative in the United States is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is the highest paid position in a hotel?

In hotels, the highest paid positions are typically general managers or hotel directors, who oversee operations and have significant responsibilities. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn six-figure salaries depending on the property's size and location.

What is the difference between Guest Relations Representative vs Customer Service Agent?

AspectGuest Relations RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, hospitality venuesCall centers, retail, service industries
Employer & IndustryHospitality industry, travel sectorVarious industries including retail, telecom, finance
Search & Comparison IntentFocus on guest experience, hospitality skillsFocus on resolving customer issues, product knowledge

Guest Relations Representatives primarily work in hospitality settings, focusing on enhancing guest experiences, while Customer Service Agents handle customer inquiries across various industries. Both roles require strong communication skills and customer service experience, but their environments and specific responsibilities differ.

What are the key skills and qualifications needed to thrive as a Guest Relations Representative, and why are they important?

To thrive as a Guest Relations Representative, you need excellent customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with reservation systems, property management software, and telephone systems is typically required. Outstanding interpersonal skills, patience, and a positive attitude help you create memorable experiences for guests. These skills are crucial for ensuring guest satisfaction, handling complaints effectively, and representing the company positively.

What does a guest relations representative do?

A guest relations representative is responsible for providing excellent customer service to guests, addressing their needs and concerns, and ensuring a positive experience. They often handle reservations, answer inquiries, and resolve issues using communication skills and customer service tools. The role typically requires strong interpersonal skills and may involve working in hospitality, retail, or service industries.

What are Guest Relations Representatives?

Guest Relations Representatives are professionals responsible for ensuring a positive experience for guests at hotels, resorts, or other hospitality venues. Their duties typically include greeting guests, addressing inquiries or complaints, providing information about services, and resolving any issues that may arise during a guest’s stay. They play a crucial role in maintaining high standards of customer service and enhancing overall guest satisfaction. Excellent communication and problem-solving skills are essential for this role.

Is guest relations a stressful job?

Guest Relations Representatives often handle customer complaints, resolve issues, and ensure positive experiences, which can be stressful during busy periods or when dealing with difficult guests. The job requires strong communication skills, patience, and the ability to manage multiple tasks simultaneously, but stress levels vary depending on the work environment and workload.

What jobs pay 4000 a week without a degree?

Guest Relations Representatives typically do not earn $4,000 per week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, entrepreneurship, or skilled trades, but they usually require significant experience, certifications, or a strong network. Most jobs paying this amount consistently without a degree are uncommon and may involve commission-based or entrepreneurial work.

What does a typical day look like for a Guest Relations Representative in a hotel setting?

A typical day for a Guest Relations Representative involves greeting guests, handling check-ins and check-outs, addressing guest concerns, and coordinating with housekeeping and maintenance teams to ensure guest satisfaction. You will also respond to special requests, resolve complaints promptly, and provide information about local attractions or hotel amenities. This role requires strong communication and multitasking skills, as you often juggle several guest needs at once while working closely with other departments to deliver a seamless experience.
More about Guest Relations Representative jobs
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What job categories do people searching Guest Relations Representative jobs look for? The top searched job categories for Guest Relations Representative jobs are:
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Guest Relations Representative jobs near you
Infographic showing various Guest Relations Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $29,784 per year, or $14.3 per hour.
Guest Relations Representative

Guest Relations Representative

Kaleida Health

Buffalo, NY • On-site

Part-time

Posted 21 days ago

Kaleida Health rating

7.2

Company rating: 7.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

337th of 890 rated healthcare providers

Job description

Guest Relations Representative
Department: BGMC Guest Relations
Location: Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Part-Time Benefit Eligible
Scheduled Work Hours: 11am - 7pm, 1pm - 9pm, 2pm - 10pm
Shift 2
Job Description
The Guest Relations Representative creates ensures that the patient's and their family's experience is embraced by the demonstration of Kaleida Health's Values. They are responsible for creating a positive first impression for all patients, visitors and staff through the use of exceptional communication and customer service skills. Provides They provide information, direction, assistance and escort as requested by those visiting the BGMC Buffalo General Medical Center, GVI Gates Vascular Institute campuses and Highpointe on Michigan.
Education And Credentials
HS diploma or GED.
Experience
One year customer service experience in a hospital/medical facility required.
Working Conditions
Essential:
* Weight Requirement - Heavy (up to 100 lbs)
Job Details
Standard Hours Bi-Weekly: 37.50
FTE: 0.500000
Weekend/Holiday Requirement: Yes
On Call Required: No
With Rotation:
Work Arrangement: Onsite
Union Code: U07 - CWA 1168 BGH TCC
Requisition ID#: 20891
Grade: C2
Pay Frequency: Bi-Weekly
Salary Range: $18.12 -$27.02
*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.
Kaleida Health's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

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