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Guest Relation Manager Jobs (NOW HIRING)

Goodstone

Guest Relation Coordinator

Middleburg, VA · On-site

$17 - $20/hr

Guest Relations Manager About The Role: At Goodstone, the Guest Relations Coordinator serves as a host and experience owner responsible for delivering thoughtful, personalized service from arrival ...

New

SMR

Guest Relations Manager

Pigeon Forge, TN · On-site

$50K - $55K/yr

Guest Relations Manager Pay: $50,000.00- $55,000.00 per year Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative, and goal-driven hospitality resort company. Our Great Smoky ...

SMR

Guest Relations Supervisor

Sevierville, TN · On-site

$21 - $24/hr

Create problem solving solutions to guests and guest relation representatives' questions and concerns, while also understanding when to provide information to senior management. * Engage with all ...

Cavallo Point

Guest Relations Manager

Sausalito, CA

We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates ...

Passport Resorts

Guest Relations Manager

Sausalito, CA · On-site

$68K/yr

A We are looking for a Guest Relations Manager to act as an 'Ambassador' for the Resort providing guest recognition pre arrival, throughout the guest stay, and after departure. This role coordinates ...

Better Talent

Guest Relations Manager

Orange Beach, AL

$50K - $60K/yr

Position Summary Liquid Life is seeking a dynamic Guest Relations Manager to lead our guest services team in Orange Beach, AL. This role is perfect for a natural motivator who thrives on building ...

The Park at 14th

Guest Relations Manager

Washington, DC · On-site

Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...

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How much do guest relation manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for guest relation manager in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.
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Infographic showing various Guest Relation Manager job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution, with an average salary of $54,754 per year, or $26.3 per hour.

Guest Relation Coordinator

Goodstone

Middleburg, VA • On-site

$17 - $20/hr

Part-time

Posted 6 days ago

New

Job description

Benefits:
  • Training & development
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Flexible schedule

Title: Guest Relations Coordinator (PART TIME)
Department: Guest Relations
 Company: The Goodstone Inn & Restaurant
 Reports To: Guest Relations Manager
 
About The Role:
At Goodstone, the Guest Relations Coordinator serves as a host and experience owner responsible for delivering thoughtful, personalized service from arrival through departure. You will play a key role in shaping each guest’s stay, ensuring every interaction reflects the warmth, attention to detail, and elevated standards of a boutique luxury property. This role is ideal for someone who thrives in a high-touch, guest-facing environment and takes pride in creating memorable, seamless experiences.
What You Will Do:
  • Serve as the primary on-property host, welcoming guests and setting the tone for their stay
  • Anticipate guest needs and deliver personalized service throughout the guest journey
  • Coordinate arrivals, departures, and daily guest touchpoints with precision and care
  • Collaborate across departments (culinary, housekeeping, grounds) to ensure a seamless experience
  • Curate and coordinate guest experiences, including dining, activities, and special occasions
  • Identify opportunities to enhance the guest experience through thoughtful recommendations and add-ons
  • Handle guest inquiries, requests, and concerns with professionalism and urgency
  • Maintain detailed and accurate guest information to support personalized service
  • Uphold brand standards and contribute ideas to continuously elevate the guest experience
What We Are Looking For:
  • 1+ years of hospitality or high-touch customer service experience
  • Strong interpersonal skills with a natural ability to build rapport and trust
  • Close attention to detail and a proactive, solutions-oriented mindset
  • Ability to anticipate needs rather than react to requests
  • Comfortable working in a dynamic, fast-paced environment
  • Strong organizational and multitasking skills
  • Professional communication skills (verbal and written)
  • Confidence using computer systems and learning new platforms
  • A genuine passion for hospitality and creating exceptional guest experiences
What Sets You Apart:
  • Experience in boutique, luxury, or experience-driven hospitality environments
  • Concierge, reservations, or guest engagement experience
  • A natural host mindset—you enjoy engaging with guests and creating meaningful moments
  • Comfort with suggesting and enhancing guest experiences in a thoughtful, non-salesy way
Schedule and Expectations:
  • Part Time
  • Weekend and holiday availability required
  • This is a highly guest-facing role requiring flexibility, energy, and a consistently positive presence
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
 
Work Environment:
  • This role requires the ability to work both indoors and outdoors in varying weather conditions
  • Frequent standing, walking, and navigating stairs throughout the property
  • Regular use of hands for handling materials, systems, and guest interactions
  • Ability to occasionally lift and carry items up to 25 pounds
  • Maintain a polished, professional presence in a guest-facing environment at all times
Additional Information:
  • This position does not have direct supervisory responsibilities
  • Responsibilities may evolve based on business needs and guest expectations
Why Goodstone?
Goodstone Inn & Restaurant is built on a commitment to excellence, creativity, and teamwork. Our team is passionate about delivering exceptional experiences and takes pride in creating a welcoming, refined environment for every guest.
We value individuals who bring initiative, thoughtfulness, and a desire to continuously elevate the guest experience.
 
Equal Opportunity Employer
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.