Boston, MA · On-site
$52K - $60K/yr
The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations ...
Boston, MA · On-site
$52K - $60K/yr
The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations ...
Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...
Guest Relations Manager (Onsite - Washington, DC) The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to ...
Dallas, TX · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Dallas, TX · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Dallas, TX · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Dallas, TX · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
$80K - $85K/yr
Guest Relations Manager Department: Rooms / Guest Experience Reports To: Hotel Manager Position Summary: The Guest Relations Manager leads the hotel's service culture and Guest Relations function ...
$80K - $85K/yr
Guest Relations Manager Department: Rooms / Guest Experience Reports To: Hotel Manager Position Summary: The Guest Relations Manager leads the hotel's service culture and Guest Relations function ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Assists the Box Office and Guest Relations Manager in the daily operations of the box office and with the staffing and operations of the guest relations team. Works on the guest relations on-site ...
Assists the Box Office and Guest Relations Manager in the daily operations of the box office and with the staffing and operations of the guest relations team. Works on the guest relations on-site ...
Atlanta, GA · On-site
POSITION SUMMARY The Guest Relations Manager is responsible for delivering an exceptional, personalized guest experience that reflects the standards and spirit of our luxury hotel. This position acts ...
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Atlanta, GA · On-site
POSITION SUMMARY The Guest Relations Manager is responsible for delivering an exceptional, personalized guest experience that reflects the standards and spirit of our luxury hotel. This position acts ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Baltimore, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Hunt Valley, MD · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
Bedford, TX · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
Bedford, TX · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by ... supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
New Freedom, PA · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
New Freedom, PA · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
New Freedom, PA · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
New Freedom, PA · On-site
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX ...
$23K - $28.5K
14% of jobs
$28.5K - $34K
10% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$34K - $39.5K
12% of jobs
$39.5K - $45K
6% of jobs
$45K - $50.5K
7% of jobs
The median wage is $51.4K / yr.
$50.5K - $56K
6% of jobs
$56K - $61.5K
1% of jobs
$61.5K - $67K
9% of jobs
$72.2K is the 75th percentile. Wages above this are outliers.
$67K - $72.5K
11% of jobs
$72.5K - $78K
14% of jobs
$78K - $83.5K
11% of jobs
$23K
$54.8K
$83.5K
$52K - $60K/yr
Full-time
Medical, Dental, Retirement, PTO
Posted 23 days ago
7.8
Based on 12 frontline employees who took The Breakroom Quiz
131st of 690 rated non-profit organizations
At the American Cancer Society, we'reworking to end cancer as we know it, for everyone.Our employees and 1.3 million volunteersare raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Schedule: 7:30am - 4:00pm (Tuesday - Saturday)
ESSENTIAL FUNCTIONS:
Lead concierge/front desk team to ensure smooth check-in/out and excellent guest service (30%)
Manage guest referrals, screening, and room allocation to maximize occupancy (25%)
Supervise front desk operations including phone inquiries and guest requests (15%)
Monitor facility readiness and cleanliness, coordinating with maintenance and housekeeping teams (10%)
Track and analyze occupancy data to inform decisions and improve operations (10%)
Resolve guest concerns and implement service recovery solutions (10%)
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Preferred Degree: Bachelor's Degree
Minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role.
Valid Driver's License with Clean Driving Record is Required
KNOWLEDGE, SKILLS, AND ABILITY:
Strong leadership and team management skills
Knowledge of hotel management systems and reservation software
Ability to analyze data and adjust processes to improve occupancy
Strong interpersonal and customer service skills
Ability to work in a fast-paced, guest-facing environment
TRAVEL REQUIREMENTS:
Travel Required for initial training upon hire, otherwise minimal travel required
PHYSICAL REQUIREMENTS:
The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility.
Occasionally, the Guest Relations Manager may need to lift or carry items such as luggage or supplies for guests, particularly during room turnarounds or when assisting with guest needs.
Some manual tasks, such as arranging guest amenities or organizing front desk materials, may be required as part of daily operations, requiring manual dexterity and physical coordination.
In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility.
Conducting room inspections to ensure cleanliness, safety, and readiness for guest occupancy may involve walking throughout the facility and performing physical tasks such as checking bedding, supplies, and amenities.
The salary range for this role is between $52,800 - $60,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
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