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Guest Relation Executive Jobs (NOW HIRING)

The Hong Kong and Shanghai Hotels, Limited

ND

$80K - $90K/yr

Provide executive oversight of VIP guest experiences, ensuring flawless execution and proactive ... Lead and develolp the Guest Relations leadership team, ensuring strong performance, engagement, and ...

Marriott

Guest Relations Manager

Atlanta, GA · On-site

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...

Marriott

Guest Relations Manager

Washington, DC

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...

Marriott

Guest Relations Manager

Vail, CO · On-site

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...

Marriott International

Guest Relations Manager

Vail, CO · On-site

$67K - $85K/yr

Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...

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Guest Relation Executive information

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$65K

$69.5K

How much do guest relation executive jobs pay per year?

As of Jul 1, 2026, the average yearly pay for guest relation executive in the United States is $65,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $67,500.00 per year, depending on experience, location, and employer.

How does a Guest Relation Executive typically collaborate with other hotel departments to enhance the guest experience?

Guest Relation Executives work closely with various hotel departments such as housekeeping, front office, food and beverage, and concierge to ensure seamless service for guests. They often act as the communication bridge, relaying guest preferences, special requests, or concerns to the appropriate teams. This collaborative approach helps in providing personalized experiences, resolving issues promptly, and maintaining high guest satisfaction. Regular coordination meetings and real-time updates are common practices to keep all departments aligned on guest needs.

How do you become a guest relations executive?

To become a guest relations executive, candidates typically need a high school diploma or equivalent, along with strong communication and customer service skills. Relevant experience in hospitality or customer service, along with knowledge of hotel management software, can improve job prospects. Some employers may prefer candidates with a bachelor's degree in hospitality, tourism, or a related field.

What is the difference between Guest Relation Executive vs Customer Service Representative?

AspectGuest Relation ExecutiveCustomer Service Representative
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service training
Work EnvironmentHotels, resorts, luxury establishmentsCall centers, retail, service centers
Industry UsageHospitality and tourismVarious industries including retail and telecom
Primary FocusEnhancing guest experience and satisfactionHandling customer inquiries and issues

While both roles involve customer interaction, a Guest Relation Executive primarily focuses on creating memorable experiences for hotel guests, whereas a Customer Service Representative handles a broader range of customer inquiries across industries. The roles share similar skills but differ in industry context and specific responsibilities.

What does a guest relations executive do?

A guest relations executive is responsible for ensuring guests have a positive experience by addressing their needs, resolving complaints, and providing information about services and amenities. They often communicate with guests through face-to-face interactions, phone calls, or emails and may use customer service skills and CRM tools to enhance guest satisfaction.

What jobs pay 4000 a week without a degree?

Guest Relation Executives typically do not earn $4,000 weekly without specialized experience or high-end positions. High-paying roles that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but these usually require significant skills, experience, or certifications rather than formal education. Most jobs paying this amount consistently without a degree are rare and often involve commission-based or performance-driven pay structures.

What is the highest paid position in a hotel?

The highest paid position in a hotel is typically the General Manager, who oversees all hotel operations and is responsible for profitability and strategic planning. Executive roles such as Director of Operations or Director of Sales and Marketing can also earn high salaries, especially in luxury or large-scale hotels. Compensation varies based on hotel size, location, and experience.

What are the key skills and qualifications needed to thrive as a Guest Relation Executive, and why are they important?

To thrive as a Guest Relation Executive, you need strong interpersonal skills, a background in hospitality management or a relevant field, and experience in customer service. Familiarity with hotel management software, reservation systems, and CRM tools is often required. Exceptional communication, problem-solving abilities, and a calm, welcoming demeanor help create memorable guest experiences. These skills are crucial for ensuring guest satisfaction, resolving issues efficiently, and maintaining a positive brand reputation.

What are Guest Relation Executives?

Guest Relation Executives are hospitality professionals responsible for ensuring that guests have a positive and seamless experience during their stay at hotels, resorts, or other establishments. They handle guest inquiries, resolve complaints, and provide information about services and local attractions. Their role is to enhance guest satisfaction by offering personalized assistance and addressing any issues promptly. Excellent communication and problem-solving skills are essential for this position.
What cities are hiring for Guest Relation Executive jobs? Cities with the most Guest Relation Executive job openings:
What are the most commonly searched types of Guest Relation jobs? The most popular types of Guest Relation jobs are:
What states have the most Guest Relation Executive jobs? States with the most job openings for Guest Relation Executive jobs include:
Guest Relation Executive jobs near you
Infographic showing various Guest Relation Executive job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution, with an average salary of $65,000 per year, or $31.2 per hour.

Guest Relations

Vitality Senior Services Management

Louisville, KY • On-site

$16/hr

Other

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Guest Relations

Position: Guest Relations

Schedule: Every Saturday and Sunday, 8:00 AM – 5:00 PM. Note: There is potential to expand this to a Friday – Sunday schedule for the right candidate.

Location: 9701 Taylorsville Road

Compensation: Starting at $16/hr

At Forest Hills Commons we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day!

Job Description

We are seeking a dedicated and compassionate Guest Relations to join our team. Guest Relations is responsible for greeting and assisting all visitors and residents in the community, answering incoming calls and directing callers to appropriate personnel. Guest Relations is committed to building ongoing relationships with residents, families, and vendors, fostering positive communication, and ensuring ongoing customer satisfaction. If you are detail-oriented, committed to excellence, and passionate about making a difference in the lives of others, we encourage you to apply!

Essential Duties
  • Welcome residents, families, new employees, and vendors upon entrance
  • Act as the point of reference for residents and families who need assistance or information
  • Monitor visitor access and immediately report any concerns to the Executive Director
  • Ensure first-impression standards for residents and visitors in the entryway and common areas
  • Participates in and support the team in meeting resident needs
  • Prepare tour folders for prospects and walk-in tours
  • Perform administrative and clerical duties as necessary
  • Answer calls, assess callers' needs, forward calls to the appropriate personnel; assist to ensure customer needs are met appropriately and quickly
Work Experience Requirements
  • Minimum of two (2) years of experience in a similar role, preferably in a senior living or healthcare setting
  • Enthusiasm and a positive attitude
  • Ability to juggle multiple priorities
  • Work independently, maintain confidentiality and professionalism, and be a positive leader
  • Demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
  • Maintain good working relationships with residents and co-workers
  • Proficiency in basic computer applications (e.g., Microsoft Office)
  • Willingness to perform additional duties as assigned
What We Offer
  • On-Demand Pay so you can access wages you've already earned between paydays. Perfect for unexpected expenses!
  • Competitive salary
  • 401(k) retirement plan (available to both full-time and part-time employees)
  • Opportunities for professional growth and development
  • A supportive, inclusive work environment where you can make a meaningful impact
  • Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
  • The opportunity to be part of a growing, vibrant company

Exempt/Non-Exempt - Non-Exempt

Full-Time/Part-Time - Part-Time

Location - Forest Hills Commons

EOE Statement - We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.

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