Executive Host
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Casino Host Page 3 Updated 03/30/18 3. Experience with casino player tracking computer ...
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Casino Host Page 3 Updated 03/30/18 3. Experience with casino player tracking computer ...
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Casino Host Page 3 Updated 03/30/18 3. Experience with casino player tracking computer ...
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Casino Host Page 3 Updated 03/30/18 3. Experience with casino player tracking computer ...
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Casino Host Page 3 Updated 03/30/18 3. Experience with casino player tracking computer ...
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Host. 2. Previous experience in player development and casino credit is required. 3. ...
Lincoln, CA · On-site
Promote positive Guest relations. 13. Participate in special projects as assigned. 14. Maintain VIP ... Executive Host. 2. Previous experience in player development and casino credit is required. 3. ...
Logan, OH · On-site
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
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Logan, OH · On-site
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Logan, OH · On-site
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Logan, OH · On-site
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Logan, OH · On-site
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Logan, OH · On-site
The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to ... Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
Wailea, HI · On-site
$80K - $104K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Wailea, HI · On-site
$80K - $104K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Truckee, CA · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Truckee, CA · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Honolulu, HI · On-site
$69K - $85K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Honolulu, HI · On-site
$69K - $85K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Koloa, HI · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Koloa, HI · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Honolulu, HI · On-site
$69K - $85K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Honolulu, HI · On-site
$69K - $85K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Lahaina, HI · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Lahaina, HI · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Koloa, HI · On-site
$75K - $96K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Koloa, HI · On-site
$75K - $96K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Truckee, CA · On-site
$70K - $87K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Truckee, CA · On-site
$70K - $87K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Honolulu, HI · On-site
$17.75 - $20.25/hr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Honolulu, HI · On-site
$17.75 - $20.25/hr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Wailea, HI · On-site
$19.50 - $22.25/hr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Wailea, HI · On-site
$19.50 - $22.25/hr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Lahaina, HI · On-site
$60K - $104K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Lahaina, HI · On-site
$60K - $104K/yr
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... executives, the peers and the subordinates on relevant information in a timely manner. • ...
Honolulu, HI · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
Honolulu, HI · On-site
Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...
$59K - $60K
3% of jobs
$60K - $60.9K
7% of jobs
$60.9K - $61.9K
11% of jobs
$62.2K is the 25th percentile. Wages below this are outliers.
$61.9K - $62.8K
11% of jobs
$62.8K - $63.8K
11% of jobs
$63.8K - $64.7K
5% of jobs
The median wage is $65K / yr.
$64.7K - $65.7K
11% of jobs
$65.7K - $66.6K
11% of jobs
$67.2K is the 75th percentile. Wages above this are outliers.
$66.6K - $67.6K
11% of jobs
$67.6K - $68.5K
11% of jobs
$68.5K - $69.5K
11% of jobs
$59K
$65K
$69.5K
| Aspect | Guest Relation Executive | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; hospitality certifications | High school diploma; customer service training |
| Work Environment | Hotels, resorts, luxury establishments | Call centers, retail, service centers |
| Industry Usage | Hospitality and tourism | Various industries including retail and telecom |
| Primary Focus | Enhancing guest experience and satisfaction | Handling customer inquiries and issues |
While both roles involve customer interaction, a Guest Relation Executive primarily focuses on creating memorable experiences for hotel guests, whereas a Customer Service Representative handles a broader range of customer inquiries across industries. The roles share similar skills but differ in industry context and specific responsibilities.

Full-time
This job post has expired today. Applications are no longer accepted.
Position Summary:
The Executive Casino Host will be responsible for providing the highest level of
professional guest service to premium casino guests. Along with higher credit
authorization, the Executive Hosts will be very active in situation with premium players to
create, establish and develop relationships that results in return visits to Thunder Valley
Casino. Responsibilities must be performed in accordance with all Company standards,
policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude”
company-wide culture and demonstrate AAA Four Diamond service standards at all
times.
2. Cultivate slot and table game business.
3. Maintain a database of current Guests.
4. Develop new players, maintain existing players, and service all VIP level Guests.
5. Conduct behavior with the highest level of integrity and honesty.
6. Maintain close relationships with targeted Guests through personal contact.
7. Determine player eligibility of complimentary services by analyzing theoretical and win/loss ratings.
8. Maintain current Guest information to ensure the accuracy of the database.
9. Look for new marketing strategies, and remain abreast of changes in the gaming industry.
10. Assist in resolving Guest and Team Member disputes.
11. Provide input into the development and administration of policies promoting effective
Guest service.
12. Promote positive Guest relations.
13. Participate in special projects as assigned.
14. Maintain VIP Guest accounts with special attention to detail and confidentiality.
15. Follow up with Guests after departure and maintain contact to ensure return trips.
16. Tele-market Guests to promote special events and encourage future visits.
17. Meet event and concert quotas with coded Guests.
18. Review credit applications, consumer credit bureau information, gaming reports from
other casino properties, and other financial documentation to determine eligibility for
casino credit.
19. Make prudent decisions, within department guidelines, regarding complimentary
services.
20. Handle hotel, dinner and event reservations for Guests in an appropriate and
professional manner.
21. Apply effective verbal, written, telemarketing, and communication skills when dealing
with new and assigned Guests.
22. Attend special events to maintain relationships and ensure Guest service.
Minimum Qualifications:
1. Five (5) years of experience as a Casino Host or Executive Host.
2. Previous experience in player development and casino credit is required.
Executive Casino Host Page 3 Updated 03/30/18
3. Experience with casino player tracking computer software is required.
4. Strong communication skills and the ability to interact with a diverse range of personalities.
5. Ability to work collaboratively with staff on-property to ensure the highest level of VIP service.
6. Ability to communicate effectively with Guests, Team Members and Management in
both written and verbal form.
7. Ability to maintain accurate lists and files regarding Guest activity.
8. Strong interpersonal and communication skills.
9. Must be flexible when planning work schedules, hours worked, days off, holidays, and
special events.
10. Must be at least 21 years of age.
11. Must be able to obtain UAIC Tribal Gaming License.