ZipRecruiter

Log In

1

Guest Relation Jobs (NOW HIRING)

Goodstone

Guest Relation Coordinator

Middleburg, VA · On-site

$17 - $20/hr

Guest Relations Coordinator (PART TIME) Department: Guest Relations Company: The Goodstone Inn & Restaurant Reports To: Guest Relations Manager About The Role: At Goodstone, the Guest Relations ...

Hosco

Junior Guest Relation Officer

Miami, FL · On-site

Junior Guest Relation Officer This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. To be a successful ...

SMR

Guest Relations Supervisor

Sevierville, TN · On-site

$21 - $24/hr

Create problem solving solutions to guests and guest relation representatives' questions and concerns, while also understanding when to provide information to senior management. * Engage with all ...

Ocean House Collection

Guest Relations Agent

Westerly, RI · On-site

$18.50 - $20.50/hr

Ocean House Management Guest Relation Agent A Collection Unlike Any Other The Ocean House Collections includes 3 luxury properties. The Ocean House features 49 luxury guest rooms, 20 signature suites ...

TEAM FX

Guest Relations

Fort Worth, TX · On-site

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX. The Teammate is to create an exceptional experience for every guest and be sure ...

TEAM FX

Guest Relations

Fort Worth, TX

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX. The Teammate is to create an exceptional experience for every guest and be sure ...

SMR

Guest Relations Manager

Pigeon Forge, TN · On-site

$50K - $55K/yr

Guest Relations Manager Pay: $50,000.00- $55,000.00 per year Who We Are: Smoky Mountain Resorts (SMR) is a family-focused, collaborative, and goal-driven hospitality resort company. Our Great Smoky ...

next page

Showing results 1-20

All JobsGuest Relation Jobs

Guest Relation information

See salary details

$8

$14

$19

How much do guest relation jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for guest relation in the United States is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What are guest relation jobs?

Guest relation jobs involve ensuring that guests have a positive experience at hotels, resorts, or other hospitality venues. Professionals in this role greet guests, address their inquiries and concerns, handle complaints, and coordinate with other departments to fulfill guest requests. Their main goal is to enhance guest satisfaction and resolve any issues promptly. They often act as the first point of contact, representing the establishment's commitment to excellent customer service.

What are some common challenges faced by Guest Relation professionals and how can they be managed effectively?

Guest Relation professionals often encounter challenges such as handling difficult guest requests, managing high-pressure situations during peak times, and ensuring personalized service for a diverse clientele. Effective communication, empathy, and strong problem-solving skills are essential for resolving issues promptly and maintaining guest satisfaction. Regular training, teamwork, and open communication with other departments also help in addressing guest needs efficiently and ensuring a seamless guest experience.

What are the key skills and qualifications needed to thrive as a Guest Relation professional, and why are they important?

To thrive as a Guest Relation professional, you need strong customer service skills, problem-solving abilities, and typically a background in hospitality or related training. Familiarity with property management systems (PMS), reservation software, and sometimes multilingual abilities are advantageous. Exceptional interpersonal skills, patience, and cultural sensitivity help you stand out in engaging with diverse guests. These skills ensure positive guest experiences, efficient issue resolution, and uphold the organization's reputation.
More about Guest Relation jobs
What are the most commonly searched types of Guest Relation jobs? The most popular types of Guest Relation jobs are:
Guest Relation jobs near you
Infographic showing various Guest Relation job openings in the United States as of July 2026, with employment types broken down into 70% Full Time, 29% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $29,784 per year, or $14.3 per hour.

Guest Relation Coordinator

Goodstone

Middleburg, VA • On-site

$17 - $20/hr

Part-time

Posted 6 days ago

Job description

Benefits:
  • Training & development
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Flexible schedule

Title: Guest Relations Coordinator (PART TIME)
Department: Guest Relations
 Company: The Goodstone Inn & Restaurant
 Reports To: Guest Relations Manager
 
About The Role:
At Goodstone, the Guest Relations Coordinator serves as a host and experience owner responsible for delivering thoughtful, personalized service from arrival through departure. You will play a key role in shaping each guest’s stay, ensuring every interaction reflects the warmth, attention to detail, and elevated standards of a boutique luxury property. This role is ideal for someone who thrives in a high-touch, guest-facing environment and takes pride in creating memorable, seamless experiences.
What You Will Do:
  • Serve as the primary on-property host, welcoming guests and setting the tone for their stay
  • Anticipate guest needs and deliver personalized service throughout the guest journey
  • Coordinate arrivals, departures, and daily guest touchpoints with precision and care
  • Collaborate across departments (culinary, housekeeping, grounds) to ensure a seamless experience
  • Curate and coordinate guest experiences, including dining, activities, and special occasions
  • Identify opportunities to enhance the guest experience through thoughtful recommendations and add-ons
  • Handle guest inquiries, requests, and concerns with professionalism and urgency
  • Maintain detailed and accurate guest information to support personalized service
  • Uphold brand standards and contribute ideas to continuously elevate the guest experience
What We Are Looking For:
  • 1+ years of hospitality or high-touch customer service experience
  • Strong interpersonal skills with a natural ability to build rapport and trust
  • Close attention to detail and a proactive, solutions-oriented mindset
  • Ability to anticipate needs rather than react to requests
  • Comfortable working in a dynamic, fast-paced environment
  • Strong organizational and multitasking skills
  • Professional communication skills (verbal and written)
  • Confidence using computer systems and learning new platforms
  • A genuine passion for hospitality and creating exceptional guest experiences
What Sets You Apart:
  • Experience in boutique, luxury, or experience-driven hospitality environments
  • Concierge, reservations, or guest engagement experience
  • A natural host mindset—you enjoy engaging with guests and creating meaningful moments
  • Comfort with suggesting and enhancing guest experiences in a thoughtful, non-salesy way
Schedule and Expectations:
  • Part Time
  • Weekend and holiday availability required
  • This is a highly guest-facing role requiring flexibility, energy, and a consistently positive presence
Supervisory Responsibility:
This position has no direct supervisory responsibilities.
 
Work Environment:
  • This role requires the ability to work both indoors and outdoors in varying weather conditions
  • Frequent standing, walking, and navigating stairs throughout the property
  • Regular use of hands for handling materials, systems, and guest interactions
  • Ability to occasionally lift and carry items up to 25 pounds
  • Maintain a polished, professional presence in a guest-facing environment at all times
Additional Information:
  • This position does not have direct supervisory responsibilities
  • Responsibilities may evolve based on business needs and guest expectations
Why Goodstone?
Goodstone Inn & Restaurant is built on a commitment to excellence, creativity, and teamwork. Our team is passionate about delivering exceptional experiences and takes pride in creating a welcoming, refined environment for every guest.
We value individuals who bring initiative, thoughtfulness, and a desire to continuously elevate the guest experience.
 
Equal Opportunity Employer
Goodstone Inn & Restaurant is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Goodstone Inn & Restaurant is a drug-free workplace. Pre-employment and ongoing drug and alcohol screenings may be required.