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Guest Relation Jobs (NOW HIRING)

TEAM FX LLC

Guest Relations Teammate

Baltimore, MD

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

FX Well Inc

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

FX Well

Guest Relations Teammate

Baltimore, MD

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX

Guest Relations Teammate

Baltimore, MD · On-site

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX LLC

Guest Relations Teammate

New Freedom, PA

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX LLC

Guest Relations Teammate

Baltimore, MD

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX LLC

Guest Relations Teammate

Hunt Valley, MD

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX

Guest Relations Teammate

Hunt Valley, MD · On-site

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

TEAM FX

Guest Relations Teammate

Cockeysville, MD

The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and ...

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How much do guest relation jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for guest relation in the United States is $14.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What are guest relation jobs?

Guest relation jobs involve ensuring that guests have a positive experience at hotels, resorts, or other hospitality venues. Professionals in this role greet guests, address their inquiries and concerns, handle complaints, and coordinate with other departments to fulfill guest requests. Their main goal is to enhance guest satisfaction and resolve any issues promptly. They often act as the first point of contact, representing the establishment's commitment to excellent customer service.

What are some common challenges faced by Guest Relation professionals and how can they be managed effectively?

Guest Relation professionals often encounter challenges such as handling difficult guest requests, managing high-pressure situations during peak times, and ensuring personalized service for a diverse clientele. Effective communication, empathy, and strong problem-solving skills are essential for resolving issues promptly and maintaining guest satisfaction. Regular training, teamwork, and open communication with other departments also help in addressing guest needs efficiently and ensuring a seamless guest experience.

What are the key skills and qualifications needed to thrive as a Guest Relation professional, and why are they important?

To thrive as a Guest Relation professional, you need strong customer service skills, problem-solving abilities, and typically a background in hospitality or related training. Familiarity with property management systems (PMS), reservation software, and sometimes multilingual abilities are advantageous. Exceptional interpersonal skills, patience, and cultural sensitivity help you stand out in engaging with diverse guests. These skills ensure positive guest experiences, efficient issue resolution, and uphold the organization's reputation.
More about Guest Relation jobs
What are the most commonly searched types of Guest Relation jobs? The most popular types of Guest Relation jobs are:
Guest Relation jobs near you
Infographic showing various Guest Relation job openings in the United States as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $29,784 per year, or $14.3 per hour.

Guest Relations Teammate

TEAM FX LLC

Baltimore, MD

Other

Posted 2 days ago

Job description

Description

FX Studios is committed to providing exceptional customer service to each and every guest; we want each guest's experience to be nothing less than exceptional! The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX Studios. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest's experience.


The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest's expectations.

Requirements

  • Ability to work varying hours and days to meet business needs
  • Ability to effectively communicate with guests and teammates
  • Ability to handle multiple tasks simultaneously 
  • Strong interpersonal skills
  • Ability to work in a fast-paced environment
  • Comply with dress code
  • Ability to problem solve
  • Ability to take responsibility for actions
  • Preferred experience with CRM Software but not required
  • Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required



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