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Guest Relation Manager Jobs in Minnesota (NOW HIRING)

... Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore ...

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Security & Guest Services Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.50 - 16.50 ... Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center ...

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Security & Guest Services Manager FLSA STATUS : Part-Time, Non-Exempt Salary Range : $13.50 - 16.50 ... Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center ...

Guest Service Representative

Rochester, MN · On-site

$13.75 - $16.75/hr

... the Guest Relations Desk. This role also involves upholding a positive public image for the Mayo ... Manage the flow of employees and visitors throughout the facility to maintain safety, while ...

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Security & Guest Services Manager FLSA STATUS: Part-Time, Non-Exempt Salary Range: $13.50 - 16.50 ... Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center ...

Guest Service Representative

Rochester, MN · On-site

$13.50 - $16.50/hr

Security & Guest Services Manager FLSA STATUS: Part-Time, Non-Exempt Salary Range: $13.50 - 16.50 ... Relations Desk. This role also involves upholding a positive public image for the Mayo Civic Center ...

Guest Service Manager Who We Are Pizza Ranch Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch is in the category of a fast-casual restaurant. Our unique concepts specialize in ...

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Showing results 1-20

Guest Relation Manager information

See Minnesota salary details

$22.5K

$53.6K

$81.8K

How much do guest relation manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for guest relation manager in Minnesota is $53,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $72,000.00 per year, depending on experience, location, and employer.

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For Guest Relation Manager jobs in Minnesota, the most frequently searched job titles are:

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The top searched job categories for Guest Relation Manager jobs in Minnesota are:

Infographic showing various Guest Relation Manager job openings in Minnesota as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,627 per year, or $25.8 per hour.

Guest Relations Manager, Hope Lodge

American Cancer Society

Rochester, MN • On-site

$44K - $52K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 21 days ago


American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

165th of 783 rated non-profit organizations


Job description

At the American Cancer Society, we'reworking to end cancer as we know it, for everyone.Our employees and 1.3 million volunteersare raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers. This role manages referrals, room allocations, occupancy, and supervises the guest relations & concierge team to optimize guest satisfaction and operational efficiency.

Schedule: Sunday - Thursday - 11:00am - 7:30pm

Salary: $44,000- $52,167

ESSENTIAL FUNCTIONS:

  • Lead concierge/front desk team to ensure smooth check-in/out and excellent guest service (30%)

  • Manage guest referrals, screening, and room allocation to maximize occupancy (25%)

  • Supervise front desk operations including phone inquiries and guest requests (15%)

  • Monitor facility readiness and cleanliness, coordinating with maintenance and housekeeping teams (10%)

  • Track and analyze occupancy data to inform decisions and improve operations (10%)

  • Resolve guest concerns and implement service recovery solutions (10%)

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: High School Diploma or Equivalent

  • Preferred Degree: Bachelor's Degree

  • Minimum of 3 years of experience in guest relations, front desk management, or hospitality management, with at least 1-2 years in a supervisory or managerial role.

  • Valid Driver's License with Clean Driving Record is Required

KNOWLEDGE, SKILLS, AND ABILITY:

  • Strong leadership and team management skills

  • Knowledge of hotel management systems and reservation software

  • Ability to analyze data and adjust processes to improve occupancy

  • Strong interpersonal and customer service skills

  • Ability to work in a fast-paced, guest-facing environment

TRAVEL REQUIREMENTS:

  • Travel Required for initial training upon hire, otherwise minimal travel required

PHYSICAL REQUIREMENTS:

  • The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility.

  • Occasionally, the Guest Relations Manager may need to lift or carry items such as luggage or supplies for guests, particularly during room turnarounds or when assisting with guest needs.

  • Some manual tasks, such as arranging guest amenities or organizing front desk materials, may be required as part of daily operations, requiring manual dexterity and physical coordination.

  • In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility.

  • Conducting room inspections to ensure cleanliness, safety, and readiness for guest occupancy may involve walking throughout the facility and performing physical tasks such as checking bedding, supplies, and amenities.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.


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