ZipRecruiter

Log In

1

Vip Guest Relations Jobs (NOW HIRING)

Crescent

Guest Relations Agent

Manhattan, NY · On-site

The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands ... VIP Services : Support the special needs of VIP guests, including creating VIP Arrivals list and ...

The Hong Kong and Shanghai Hotels, Limited

ND · On-site

$80K - $90K/yr

Provide executive oversight of VIP guest experiences, ensuring flawless execution and proactive ... Lead and develolp the Guest Relations leadership team, ensuring strong performance, engagement, and ...

Rio Mar Hospitality Management

PR · On-site

Job Summary The VIP Manager is responsible for overseeing all aspects of the VIP guest experience ... Minimum 2-3 years of experience in Front Office, Guest Relations, or Luxury Service within ...

next page

Showing results 1-20

All JobsVip Guest Relations Jobs

Vip Guest Relations information

See salary details

$23K

$54.8K

$83.5K

How much do vip guest relations jobs pay per year?

As of Aug 1, 2026, the average yearly pay for vip guest relations in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Vip Guest Relations roles in luxury hospitality or private event management can pay around $4,000 weekly for experienced professionals, especially those with strong interpersonal skills and industry connections. High-end concierge or personal assistant positions may also reach this level with significant experience and a flexible schedule. These roles often require excellent communication skills, discretion, and sometimes specialized certifications or training.

What jobs make $1,000,000 a year?

High-level executive roles such as CEOs, CFOs, and other C-suite executives often earn over $1 million annually, especially in large corporations. Additionally, successful entrepreneurs, top-tier investment bankers, and certain professional athletes or entertainers can reach this income level, often through bonuses, stock options, or endorsements.

What are some common challenges faced by VIP Guest Relations professionals, and how can they be addressed?

VIP Guest Relations professionals often encounter challenges such as managing high expectations, handling last-minute requests, and ensuring privacy for high-profile guests. Success in this role requires strong problem-solving skills, attention to detail, and the ability to remain calm under pressure. Building strong relationships with internal teams, such as housekeeping and security, helps to coordinate seamless service and quickly resolve any issues that arise. Proactive communication and a personalized approach are key to exceeding guest expectations and ensuring a memorable experience.

What is a VIP relations job description?

A VIP guest relations job involves managing relationships with high-profile clients or guests to ensure personalized service and satisfaction. The role typically includes coordinating special requests, providing exclusive experiences, and maintaining confidentiality, often requiring strong communication skills and attention to detail.

What is VIP guest relations?

VIP guest relations is a role focused on providing personalized service and support to high-profile or important guests. It involves anticipating their needs, managing their experience, and ensuring exceptional customer satisfaction, often requiring strong communication skills and discretion.

What are VIP Guest Relations?

VIP Guest Relations professionals are responsible for ensuring that high-profile or important guests receive personalized and exceptional service during their stay or visit. Their duties include greeting VIP guests, managing special requests, coordinating with other departments, and often providing exclusive amenities or experiences. The goal is to enhance guest satisfaction, build loyalty, and address any issues promptly to create a memorable experience. This role is common in luxury hotels, resorts, entertainment venues, and events where guest experience is paramount.

What is the difference between Vip Guest Relations vs Concierge?

AspectVip Guest RelationsConcierge
CredentialsCustomer service experience, hospitality certificationsCustomer service experience, hospitality certifications
Work EnvironmentLuxury hotels, private clubs, resortsLuxury hotels, resorts, high-end establishments
Employer & IndustryLuxury hospitality, private clubsLuxury hotels, resorts, concierge services
Search & Comparison IntentVip Guest Relations vs Concierge

Vip Guest Relations and Concierge roles both focus on providing exceptional customer service in luxury settings. Vip Guest Relations typically emphasizes personalized experiences for high-profile clients, while Concierges handle a broader range of guest needs, including reservations and local recommendations. Both roles require hospitality experience and are common in luxury hospitality environments, but Vip Guest Relations often involves more specialized client management.

What are the key skills and qualifications needed to thrive as a VIP Guest Relations professional, and why are they important?

To thrive as a VIP Guest Relations professional, you need expertise in customer service, hospitality management, and a solid understanding of luxury service standards, often supported by a hospitality degree or relevant experience. Familiarity with property management systems (PMS), reservation platforms, and CRM software is typically required. Exceptional communication, discretion, problem-solving skills, and cultural sensitivity make someone stand out in this role. These skills and qualities are crucial for delivering personalized experiences, building loyalty, and ensuring high satisfaction among high-profile clients.
More about Vip Guest Relations jobs
What are the most commonly searched types of Vip Guest Relations jobs? The most popular types of Vip Guest Relations jobs are:
What job categories do people searching Vip Guest Relations jobs look for? The top searched job categories for Vip Guest Relations jobs are:
Vip Guest Relations jobs near you
Infographic showing various Vip Guest Relations job openings in the United States as of July 2026, with employment types broken down into 69% Full Time, 29% Part Time, and 2% Temporary. Highlights an 100% Physical job distribution, with an average salary of $54,754 per year, or $26.3 per hour.

Guest Relations Coordinator

Maybourne Beverly Hills Hotel

Beverly Hills, CA • On-site

$33.65/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Job Description

Guest Relations Coordinator

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Guest Relations Coordinator is a key ambassador of personalized luxury service and is responsible for delivering an exceptional guest experience. The main function of the role is to provide the VIP guest with an experience that will always be remembered and with the highest level of responsiveness. As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, and stand for long periods of time.

Roles and Responsibilities

  1. Greet guests and visitors warmly and make them feel welcome and attended to
  2. Personally welcomes and escorts VIP guests upon arrival and builds a relationship during the guest’s stay to ensure all needs are proactively anticipated and met
  3. Proactively contacts VIP guests prior to arrival to assist in creating unique inspiring guides for the guest, based on their preferences and the purpose of their visit
  4. Greet VIP guests at the airport when applicable, ensuring seamless connection to their pre-arranged transportation
  5. Ensures all VIP pre-arrival, in-stay and departure needs are tracked and fulfilled in a timely manner
  6. Coordinate and confirm guest riders (itineraries or special instructions) for guests to ensure all personal preferences and logistical details are communicated in advance and prepared for arrival
  7. Inspect VIP rooms prior to arrival to ensure they are in perfect condition, fully prepared, and meet the highest standards of cleanliness, comfort, and personalization
  8. Maintains comprehensive knowledge of the Beverly Hills area, including restaurants, events, attractions, and cultural venues, and provides accurate recommendations when needed
  9. Understand guests’ need and actively promote personalized dining and spa outlet(s) at The Maybourne Beverly Hills with the ability to provide detailed information and book reservations for any on-site activities or outlets
  10. Be visibly present in hotel outlets (restaurants, spa, public spaces) to personally engage with VIP guests, check in on their experience, and proactively ensure their satisfaction throughout the stay
  11. Assists in coordinating any special events, parties or meetings for VIP guests, when requested
  12. Reviews and maintains detailed guest profiles, preferences, and special occasions
  13. Deliver a fond farewell to each departing VIP guest and verify departure transportation is correct, and final billing is accurate and without errors
  14. Promptly addresses and resolves VIP guest complaints, concerns, or special requests and escalates complex challenges to management when necessary
  15. Develops and maintains service relationships to fulfil the needs of patrons, customers, guests or colleagues.
  16. Answer phone and email inquiries from potential guests in a timely and respectful manner
  17. Act as a liaison between guests and various departments, including Concierge, Housekeeping, Front Office, Food & Beverage, Purchasing, and Spa to fulfill guest requests
  18. Provides proactive lobby presence during peak arrival/departure periods or as needed
  19. Arranges for interpreters or translators when needed
  20. Ensure that guest spaces and lobby are always clean and tidy
  21. Assists with packing and unpacking services, when needed
  22. Pick up and drop off guests at a destination of their choice, when needed
  23. Always uphold confidentiality and discretion with guest and proprietary information
  24. Provides support at the Front Desk during high traffic periods or as scheduled by management
  25. Perform other duties or special projects as needed including coverage for any front office positions (bell, concierge, page, driver, agent)
  26. Performs other duties as assigned by Director of Guest Relations or other Hotel Leadership

Qualifications

  1. High school Diploma or equivalent; degree in hospitality or relevant field is a plus
  2. Minimum of two years’ experience in front office or guest relations in a Forbes 4 Star of 5 Star environment
  3. You need a valid any class California drier’s license and at least 5 years of driving experience as a licensed driver
  4. Proficient in English; multilingual is strongly preferred
  5. Maintain high ethical standards and professionalism
  6. Polite and confident with a great deal of patience
  7. Ability in multitasking and time=management
  8. Aptitude in resolving issues a customer=focused orientation
  9. Possess basic math skills and have the ability to accurately handle billing
  10. Excellent organizational skills and attention to detail.
  11. Strong analytical and problem-solving skills.
  12. Advanced skills in Word, Excel, PowerPoint and Outlook
  13. Strong communication skills, including verbal and written communication.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Stand or walk for an extended period or for an entire work shift
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

  1. Put People at our heart
  2. Stay two steps ahead
  3. Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

  • Medical/Dental/Vision Insurance
  • Company matched 401(k) plan
  • Company matched Health Savings Plan
  • Flexible Spending
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Leave
  • Employee Assistance Program
  • Free Parking
  • Employee Recognition Programs
  • Colleague meals
  • Colleague Referral Incentive program


*The Maybourne Beverly Hills participates in E-Verify.*

Include shift schedule
Not Included
Include budgeted hours
Not Included