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Vip Relations Manager Jobs (NOW HIRING)

Crescent

VIP Relations Manager

Honolulu, HI · On-site

$72/hr

Discounts with our Crescent managed properties in North America for you & your family members * Discounts at Marriott brand properties worldwide Here is what you will be doing each day: Serve as the ...

SongTeller Hotel

Guest Relations Manager

Nashville, TN · On-site

The Guest Relations Manager offers an extraordinary opportunity to lead the pre-opening arrival ... Review daily arrival, departure, and VIP reports to ensure proper planning and execution of ...

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How much do vip relations manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for vip relations manager in the United States is $122,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $138,000.00 and $138,000.00 per year, depending on experience, location, and employer.

What is a VIP Relations Manager?

A VIP Relations Manager is a professional responsible for managing and nurturing relationships with high-value clients, often referred to as VIPs (Very Important Persons). Their main duties include providing personalized services, ensuring client satisfaction, and organizing exclusive experiences or events tailored to VIP clients. This role is common in industries like hospitality, gaming, entertainment, and luxury retail, where building strong, long-term relationships with key clients is essential. VIP Relations Managers often act as the main point of contact for VIPs, handling their requests and resolving any issues to maintain loyalty and engagement.

What are the key skills and qualifications needed to thrive as a VIP Relations Manager, and why are they important?

A VIP Relations Manager typically needs a background in hospitality, business, or marketing, along with experience in client relations and account management. Familiarity with CRM systems, event management software, and data analytics tools is common in the role. Outstanding interpersonal skills, discretion, and the ability to anticipate client needs set top performers apart. These competencies are crucial for building trust, ensuring client satisfaction, and fostering long-term loyalty among high-value clients.

What jobs in the US pay 300,000 a year?

A Vip Relations Manager can earn $300,000 or more annually, especially with extensive experience, high-level client portfolios, and performance bonuses. Other high-paying roles include executive positions such as CEOs, CFOs, and specialized medical professionals like surgeons, as well as certain technology and finance roles that require advanced skills and certifications.

How does a VIP Relations Manager typically collaborate with other departments to ensure an exceptional experience for high-value clients?

A VIP Relations Manager works closely with departments such as marketing, sales, events, and customer service to create a seamless and personalized experience for VIP clients. They often coordinate with event planners to organize exclusive experiences, partner with marketing teams to tailor communications, and liaise with operations to ensure all client needs are met. This collaborative approach ensures that every aspect of a VIP's interaction with the company is handled with the utmost care and attention, fostering loyalty and satisfaction.

What is the difference between Vip Relations Manager vs Customer Service Manager?

AspectVip Relations ManagerCustomer Service Manager
CredentialsExperience in luxury client management, relevant certifications (e.g., hospitality, client relations)Customer service experience, management training, sometimes certifications in customer relations
Work EnvironmentLuxury hotels, exclusive clubs, high-end eventsRetail, corporate offices, call centers
Employer & IndustryLuxury hospitality, entertainment, high-net-worth client servicesRetail, corporate sectors, service industries
Search & Comparison IntentFocus on high-end client relations, exclusivityGeneral customer support and management

The Vip Relations Manager specializes in managing relationships with high-net-worth clients in luxury settings, emphasizing exclusivity and personalized service. In contrast, the Customer Service Manager oversees broader customer support operations across various industries, focusing on customer satisfaction and team management. While both roles require strong communication skills, the Vip Relations Manager's role is more specialized towards luxury client engagement.

More about Vip Relations Manager jobs
What cities are hiring for Vip Relations Manager jobs? Cities with the most Vip Relations Manager job openings:
What states have the most Vip Relations Manager jobs? States with the most job openings for Vip Relations Manager jobs include:
What job categories do people searching Vip Relations Manager jobs look for? The top searched job categories for Vip Relations Manager jobs are:
Vip Relations Manager jobs near you
Infographic showing various Vip Relations Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 96% Full Time, 2% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $122,972 per year, or $59.1 per hour.

VIP Relations Manager

Crescent Hotels & Resorts LLC

Honolulu, HI

$72/hr

Full-time

Posted 26 days ago

Job description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

  • Highly competitive compensation (salary range - $72.000.00 - $75,000.00)
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Discounts at Marriott brand properties worldwide

Here is what you will be doing each day:

Serve as the primary point of contact for condo owners, addressing inquiries, concerns, and service requests promptly and professionally. Coordinate communication between owners, property management, and hotel or resort operations to ensure smooth day-to-day management. Oversee owner-related administrative tasks, including account management, billing, reporting, and compliance with governing documents. Organize owner meetings, events, and communications to keep residents informed and engaged with community initiatives. Collaborate with operations, maintenance, and finance teams to resolve issues, improve services, and enhance owner satisfaction and retention.

Does this sound like you?

  • 2 -3 years of experience in hotel operations.
  • Proficiency in hotel management software.
  • Excellent leadership and team management skills.
  • Strong problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Familiarity with local and international hotel regulations.
  • High school diploma or equivalent.
  • 2+ years of supervisory experience in a front office setting.
  • Proficient in Microsoft Office Suite.
  • Ability to work flexible hours, including nights and weekends.
  • Strong attention to detail.
  • Capable of multitasking in a fast-paced environment.
  • Excellent customer service skills.
  • Strong organizational skills.

Our Differences Are What Make Us Great:

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.