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Pinnacle Hotel Jobs (NOW HIRING)

The Celeste Hotel

Assistant Restaurant Manager

Orlando, FL · On-site

$50K - $55K/yr

This hotel is owned and operated by an independent franchisee, Pinnacle Hotel Management. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection ...

Franchise Location

Engineer

Herndon, VA · On-site

$23 - $25/hr

This hotel is owned and operated by an independent franchisee, Pinnacle Hotel Management. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee ...

Ocean Ii Group Llc

Hotel General Manager

Ocean City, MD · On-site

$54K - $60K/yr

As an established hotel management company, Pinnacle Hospitality has developed, owned or managed multiple properties that offers its employees great training, development opportunities, and a ...

Ocean Ii Group Llc

Hotel General Manager

Ocean City, MD · On-site

$54K - $60K/yr

As an established hotel management company, Pinnacle Hospitality has developed, owned or managed multiple properties that offers its employees great training, development opportunities, and a ...

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All JobsPinnacle Hotel Jobs

Pinnacle Hotel information

See salary details

$34.5K

$63.3K

$88.5K

How much do pinnacle hotel jobs pay per year?

As of Jun 9, 2026, the average yearly pay for pinnacle hotel in the United States is $63,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $72,000.00 per year, depending on experience, location, and employer.

What is a Pinnacle Hotel?

A Pinnacle Hotel refers to a hotel property that is part of the Pinnacle Hotels brand or group, known for offering high-quality accommodations and services. These hotels often cater to business and leisure travelers, providing amenities such as conference facilities, restaurants, fitness centers, and comfortable guest rooms. Pinnacle Hotels are typically located in prime urban or scenic locations and are recognized for their commitment to exceptional guest experiences. The brand emphasizes hospitality, cleanliness, and customer satisfaction. Guests can expect modern amenities and professional service during their stay.

What are the key skills and qualifications needed to thrive as a hotel professional at Pinnacle Hotel, and why are they important?

To thrive as a hotel professional at Pinnacle Hotel, you need strong customer service skills, hospitality knowledge, and often a background in hotel management or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications like ServSafe or hospitality management credentials are typical requirements. Excellent communication, problem-solving, and teamwork abilities help you stand out in guest interactions and daily operations. These skills ensure exceptional guest experiences, efficient hotel operations, and contribute to the overall reputation and success of the hotel.

What is the difference between Pinnacle Hotel vs Front Desk Agent?

AspectPinnacle HotelFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma or equivalent; customer service experience
Work EnvironmentHotel front desk, guest services, administrative tasksHotel front desk, guest check-in/out, reservations
Industry UsageHotel management and operationsGuest services and customer support

The Pinnacle Hotel role typically involves overseeing hotel operations and guest experience, often requiring additional certifications. A Front Desk Agent focuses on guest check-in/out and reservations. While both roles work in the hotel industry and share similar credentials, Pinnacle Hotel positions usually have broader responsibilities related to hotel management, whereas Front Desk Agents concentrate on guest interactions.

What does a typical day look like for a front desk associate at Pinnacle Hotel?

A front desk associate at Pinnacle Hotel typically starts the day by checking in guests, responding to inquiries, and handling reservations. Throughout the shift, they coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest concerns are addressed promptly. The role also involves processing payments, managing check-outs, and providing local information or assistance to guests. Collaboration with other departments is frequent, ensuring smooth hotel operations and high guest satisfaction.
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Pinnacle Hotel jobs near you

Sales and Events Coordinator

Courtyard Orlando East/UCF Area

Orlando, FL

$17 - $18/hr

Full-time

Posted 11 days ago

Job description

The Sales Coordinator is responsible for selling hotel rooms, generating awareness for hotel and company, supporting and enhancing sales initiatives that are compatible with Pinnacle Hotel Management sales plans, strategies, and programs, in addition to the planning and coordinating of all meeting room events/meetings.

QUALIFICATION STANDARDS

Education & Experience:

• High school diploma or equivalent of same.

• One year experience similar capacity.

• Must have a valid driver’s license in the applicable state.

Physical requirements:

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Mental requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high pressure situations.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.

• Must be able to work with and understand basic financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Assists Director of Sales with daily responsibilities.

• Maintain regular attendance in compliance with Pinnacle Hotel Management standards as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include compliance with Pinnacle Hotel Management dress code and wearing a name tag when working (per brand standards).

• Comply at all times with Pinnacle Hotel Management standards and regulations to encourage safe and efficient operations.

• Attend all-employee meetings and any other functions required by management.

• Develop a complete knowledge of company sales policies, and ensure knowledge of and adherence to those policies.

• Develop and maintain market awareness.

• Comply with attainment of individual goals.

• Coordinate group and transient bookings to maximize profits.

• Operate within established sales expense budget.

• Monitor production of all top accounts.

• Maintain client files.

• Ensure proper and timely entry of data in sales system, such as SalesPro.

• Coordinate all non-group transient sales solicitations to maximize overall profits.

• Initiate and follow up on leads.

• Maintain and participate in an active sales solicitation program.

• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

• Complete group and meeting resumes and BEO and route to proper departments.

• Prepare required reports in a timely manner.

• Comply at all times with Pinnacle Hotel Management standards and regulations to encourage safe and efficient operations.

• Meet and greet onsite contacts.