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Vip Guest Relations Jobs (NOW HIRING)

Triumph Hotels

Guest Relation Manager

Manhattan, NY · On-site

$67K - $69K/yr

Reports to:Area Director of Guest Relations Hours:Department is open seven days a week. Typical ... Manage VIP arrivals, room inspections, amenities, and special requests.Make sure guest preferences ...

Triumph Hotels

Guest Relation Manager

Manhattan, NY · On-site

$67K - $69K/yr

Area Director of Guest Relations Hours: Department is open seven days a week. Typical shift is ... Manage VIP arrivals, room inspections, amenities, and special requests. * Make sure guest ...

Triumph Hotels

Guest Relation Manager

Manhattan, NY · On-site

Area Director of Guest Relations Hours: Department is open seven days a week. Typical shift is ... Manage VIP arrivals, room inspections, amenities, and special requests. * Make sure guest ...

Triumph Hotels

Guest Relation Manager

New York, NY

Area Director of Guest Relations Hours: Department is open seven days a week. Typical shift is ... Manage VIP arrivals, room inspections, amenities, and special requests. * Make sure guest ...

Tricehealthcare

Guest Relations Ambassador

Atlanta, GA · On-site

Guest Relations - Bill Rate: ##### Important Items to Note: -Person must be available at least 4 ... Conduct private tours through acquiring the skills necessary to become a certified VIP tour guide ...

Westgate Resorts

Guest Relations Agent

Orlando, FL · On-site

$40K/yr

As a Guest Relations Agent, you will: * Handle guest inquiries, concerns, and requests efficiently ... Ensure VIP guests receive priority service and personalized attention. * Work closely with ...

Westgate Resorts

Guest Relations Agent

Orlando, FL · On-site

$40K/yr

As a Guest Relations Agent, you will: * Handle guest inquiries, concerns, and requests efficiently ... Ensure VIP guests receive priority service and personalized attention. * Work closely with ...

New

Ballpark Village

VIP Host- Ballpark Village

Saint Louis, MO · On-site

$13.50 - $18.25/hr

GUEST RELATIONS: * Observe guests during their night, ensuring their satisfaction with their ... VIP information Equal Opportunity Employer This employer is required to notify all applicants of ...

Equinox Hotels

$75K - $83K/yr

The ability to present "VIP" and "SA" arrivals daily at the morning briefing. * The ability to develop and maintain relations with other Equinox Hotels/Clubs and local competitors. * The ability to ...

Westgate Resorts

Guest Relations Agent

Kissimmee, FL · On-site

As a Guest Relations Agent, you will: * Respond promptly to guest inquiries, requests, and concerns ... Manage transportation requests and support VIP and special guest services. * Act as a liaison ...

Westgate Resorts

Guest Relations Agent

Kissimmee, FL · On-site

$16/hr

As a Guest Relations Agent, you will: * Respond promptly to guest inquiries, requests, and concerns ... Manage transportation requests and support VIP and special guest services. * Act as a liaison ...

Westgate Resorts

Guest Relations Agent

Kissimmee, FL · On-site

$16/hr

As a Guest Relations Agent, you will: * Respond promptly to guest inquiries, requests, and concerns ... Manage transportation requests and support VIP and special guest services. * Act as a liaison ...

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Vip Guest Relations information

See salary details

$23K

$54.8K

$83.5K

How much do vip guest relations jobs pay per year?

As of Sep 12, 2026, the average yearly pay for vip guest relations in the United States is $54,754.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a VIP Guest Relations professional?

VIP Guest Relations professionals are responsible for ensuring that high-profile or important guests receive personalized and exceptional service during their stay or visit. Their duties include greeting VIP guests, managing special requests, coordinating with other departments, and often providing exclusive amenities or experiences. The goal is to enhance guest satisfaction, build loyalty, and address any issues promptly to create a memorable experience. This role is common in luxury hotels, resorts, entertainment venues, and events where guest experience is paramount.

What are the key skills and qualifications needed to thrive as a VIP Guest Relations professional?

To thrive as a VIP Guest Relations professional, you need expertise in customer service, hospitality management, and a solid understanding of luxury service standards, often supported by a hospitality degree or relevant experience. Familiarity with property management systems (PMS), reservation platforms, and CRM software is typically required. Exceptional communication, discretion, problem-solving skills, and cultural sensitivity make someone stand out in this role. These skills and qualities are crucial for delivering personalized experiences, building loyalty, and ensuring high satisfaction among high-profile clients.

What are some common challenges faced by VIP Guest Relations professionals, and how can they be addressed?

VIP Guest Relations professionals often encounter challenges such as managing high expectations, handling last-minute requests, and ensuring privacy for high-profile guests. Success in this role requires strong problem-solving skills, attention to detail, and the ability to remain calm under pressure. Building strong relationships with internal teams, such as housekeeping and security, helps to coordinate seamless service and quickly resolve any issues that arise. Proactive communication and a personalized approach are key to exceeding guest expectations and ensuring a memorable experience.

What is the difference between Vip Guest Relations vs Concierge?

AspectVip Guest RelationsConcierge
CredentialsCustomer service experience, hospitality certificationsCustomer service experience, hospitality certifications
Work EnvironmentLuxury hotels, private clubs, resortsLuxury hotels, resorts, high-end establishments
Employer & IndustryLuxury hospitality, private clubsLuxury hotels, resorts, concierge services
Search & Comparison IntentVip Guest Relations vs Concierge

Vip Guest Relations and Concierge roles both focus on providing exceptional customer service in luxury settings. Vip Guest Relations typically emphasizes personalized experiences for high-profile clients, while Concierges handle a broader range of guest needs, including reservations and local recommendations. Both roles require hospitality experience and are common in luxury hospitality environments, but Vip Guest Relations often involves more specialized client management.

Is Vip guest relations a stressful job?

Vip guest relations can be a demanding role due to high expectations from clients and the need for excellent communication and problem-solving skills. The job often involves managing multiple tasks and maintaining professionalism under pressure, which can contribute to stress levels. However, experience and a calm demeanor can help manage these challenges effectively.

What is VIP guest relations?

VIP guest relations is a role focused on providing personalized service and support to high-profile or important guests. It involves anticipating their needs, managing special requests, and ensuring a positive experience, often requiring strong communication skills and discretion.
More about Vip Guest Relations jobs

What are the most commonly searched types of Vip Guest Relations jobs?

The most popular types of Vip Guest Relations jobs are:

What are popular job titles related to Vip Guest Relations jobs?

For Vip Guest Relations jobs, the most frequently searched job titles are:

Vip Guest Relations jobs near you
Infographic showing various Vip Guest Relations job openings in the United States as of September 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $54,754 per year, or $26.3 per hour.

Guest Relation Manager

Manhattan, NY • On-site

Triumph Hotels
Traveler Accommodation • 501 - 1,000 employees
Learn more about Triumph Hotelsexternal

$67K - $69K/yr

Full-time

Posted 7 days ago

Job description

Reports to:Area Director of Guest Relations Hours:Department is open seven days a week. Typical shift is eight hours and includes weekends and holidays. Job SummaryThe Guest Relations Manager is responsible for making sure guests have an excellent experience from the time they book until they leave the hotel. This person leads the Guest Relations team, handles all guests and service needs, and works with other hotel departments to maintain high service standards.The main goal is to improve guest satisfaction, build guest loyalty, and make sure every guest feels welcomed, recognized, and cared for. Main Responsibilities Lead the Guest Relations TeamLead, coach, and train the Guest Relations team.Set a strong example of professional and friendly service.Encourage teamwork, accountability, and excellent guest care.Make sure employees follow Triumph Hotels service standards. Manage the Guest ExperienceOversee the guest experience before arrival, during the stay, and at departure.Manage VIP arrivals, room inspections, amenities, and special requests.Make sure guest preferences are recorded and followed.Be visible in the lobby and public areas during busy arrival and departure times. Improve Guest SatisfactionMonitor guest satisfaction scores through Revinate.Review and reply to online reviews.Identify common guest concerns and find ways to improve service.Work with other department leaders to solve recurring problems. Handle Guest ConcernsHelp resolve guest complaints quickly and professionally via email and Revinate.Personally assist VIPs, repeat guests, and guests with any concerns.Make sure service recovery is thoughtful, timely, and appropriate.Look for long-term solutions to prevent the same problems from happening again. Work With Other DepartmentsPartner with Housekeeping, Engineering, Sales, Revenue Management/Social Media, and Security.Coordinate special arrangements for VIP guests and groups.Make sure employees supporting guest service are properly trained.Manage guest amenities and department expenses.Serve as Manager on Duty when scheduled. QualificationsBachelor's degree in hospitality, Business, or a related field, or equivalent work experience.Strong experience improving guest satisfaction and service standards.Excellent communication, leadership, and problem-solving skills.Able to remain calm and professional in difficult situations.Experience using Opera Cloud and Revinate.Able to work evenings, weekends, and holidays when needed. Physical RequirementsAble to stand and walk for long periods while assisting guests.Able to lift or carry up to 25 pounds. How Success Is MeasuredStrong guest satisfaction scores through Revinate.Consistent delivery of Triumph Hotels service standards.Effective handling of guest complaints and fewer repeat problems.Strong team performance and engagement.Meeting the hotel's service, operational, and financial goals.