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Guest Services Jobs (NOW HIRING)

Allen Marine Tours

Guest Services

Juneau, AK · On-site

$14.25 - $17.50/hr

Summary for Guest Services Interact with passengers by answering questions and helping with specific requests. Operate a galley and gift shop which includes food preparation, beverage service, snack ...

Allen Marine Tours

Guest Services

Juneau, AK · On-site

$15 - $17/hr

Summary for Guest Services Interact with passengers by answering questions and helping with specific requests. Operate a galley and gift shop which includes food preparation, beverage service, snack ...

Coushatta Casino Resort

Guest Services

Kinder, LA · On-site

$11.75 - $14.25/hr

Guest Service Representative Responsible for providing accurate, timely information to guests about hotel policies, services and amenities, ensuring optimum guest service and satisfaction. Education ...

Armory

Guest Services

Minneapolis, MN · On-site

$16/hr

US work authorization (Required) Hotel experience: 1 year (Preferred) Minneapolis' Premier Event Center hiring for Guest Services! Responsibilities Greet guests, scan guest tickets upon entry to the ...

Erie Events

Guest Services

Erie, PA · On-site

$14.50 - $18.50/hr

Guest Services Be the first face guests see at Erie's premier venues. Are you friendly, approachable, and calm under pressure? Join the Guest Services Team and help create a welcoming and secure ...

Rawhide Inc

Guest Services

Chandler, AZ · On-site

$13.75 - $16.75/hr

The Guest Services Representative provides exceptional customer service to guests attending events at Rawhide Event Center. This position is responsible for creating a welcoming guest experience ...

Rawhide

Guest Services

Chandler, AZ · On-site

$18/hr

The Guest Services Representative provides exceptional customer service to guests attending events at Rawhide Event Center. This position is responsible for creating a welcoming guest experience ...

Edgeless Beauty Group

Guest Services

Milwaukee, WI · On-site

$16 - $17/hr

Description The goal of the Inside Sales Coordinator (Guest Services) is to provide Five-Star customer service to our internal and external guests while driving revenue growth for Edgeless Beauty ...

Edgeless Beauty Group

Guest Services

Milwaukee, WI · On-site

$13.25 - $16.25/hr

Description The goal of the Inside Sales Coordinator (Guest Services) is to provide Five-Star customer service to our internal and external guests while driving revenue growth for Edgeless Beauty ...

Westgate

Guest Services

Havertown, PA · On-site

$18/hr

The Guest Services team members provide a welcoming, top notch guest experience from admission to discharge. The ideal candidate will possess exceptional customer service skills while engaging with ...

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Guest Services information

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$8

$14

$18

How much do guest services jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest services in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

How does a guest services representative typically collaborate with other departments to enhance the guest experience?

Guest Services representatives work closely with multiple departments such as housekeeping, maintenance, and food and beverage to ensure guests' needs are met efficiently. For example, if a guest reports a room issue, the representative coordinates with housekeeping or maintenance to resolve it quickly. Good communication and teamwork are essential, as Guest Services often acts as the main point of contact between guests and internal teams. This collaborative environment helps deliver a seamless, positive experience for guests and often provides valuable learning opportunities for those interested in advancing their hospitality careers.

What is the difference between Guest Services vs Front Desk Agent?

AspectGuest ServicesFront Desk Agent
Primary RoleAssist guests with inquiries, reservations, and special requestsCheck-in/check-out guests, manage reservations, handle payments
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel management knowledge

Guest Services and Front Desk Agent roles both serve guests in hospitality settings, but Guest Services focuses more on personalized assistance and guest satisfaction, while Front Desk Agents handle check-in/check-out processes and reservations. Both roles require strong customer service skills and hospitality knowledge, often overlapping in work environment and credentials.

What are the key skills and qualifications needed to thrive as a guest services professional?

To thrive as a Guest Services professional, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and communication tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in meeting guest needs and resolving issues. These skills ensure a positive guest experience, foster repeat business, and maintain the reputation of the organization.
More about Guest Services jobs
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Guest Services jobs near you
Infographic showing various Guest Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $30,106 per year, or $14.5 per hour.

Temporary Guest Services Associate

Guest Services

Egg Harbor Township, NJ • On-site

$18.50/hr

Other

Posted 5 days ago

Guest Services Inc. rating

6.8

Company rating: 6.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

23rd of 68 rated caterers

Job description

Job Title

Guest Services Temporary Associate

Overview

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit Halloween, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

Responsibilities

The Guest Services Temporary Associate will communicate through phone, email and live chat with our guests, other Guest Services team members, store associates and internal partners. This position is responsible for the answering of calls or written inquiries from customers, vendors or general business communication.

  • Field a variety of incoming and/or outgoing calls on behalf of our guests and stores
  • Respond to customer complaints by the timely coordination of field input where required
  • Conduct research to provide answers for our guests to resolve their issues
  • Respond to written inquiries on both social and live chat platforms
  • Document information in order management systems for accurate record keeping
Qualifications
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
  • Proficient in Microsoft Suite to include Word, Excel, and Outlook
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills
Pay Range

$18.50 per hour

What Guest Services Inc. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Guest Services logo

About Guest Services

Sourced by ZipRecruiter

Guest Services, Inc. is a well-established company located in Fairfax, VA, United States, operating in the Hospitality and Food Services industry. The company’s official website is guestservices.com. It was originally founded in 1917 as a small group of soda fountains and since then, it has grown into a nationwide platform providing various services. The wide range of services includes dining, recreation, retail, lodging, and facility management services. The company primarily serves government agencies, corporations, schools, state and national parks, healthcare facilities, and even private homes.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Fairfax, VA, US

Year founded

1917

Social media

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