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Guest Services Jobs (NOW HIRING)

Ocean Grove Post Acute

Guest Services

Millsboro, DE · On-site

$17/hr

The Guest Services team member provides the initial introduction to our facility. Ideal candidate will possess exceptional customer service skills, pleasant telephone voice, great people skills, and ...

Ocean Grove Post Acute

Guest Services

Millsboro, DE

$17/hr

The Guest Services team member provides the initial introduction to our facility. Ideal candidate will possess exceptional customer service skills, pleasant telephone voice, great people skills, and ...

Armory

Guest Services

Minneapolis, MN · On-site

$16/hr

US work authorization (Required) Hotel experience: 1 year (Preferred) Minneapolis' Premier Event Center hiring for Guest Services! Responsibilities Greet guests, scan guest tickets upon entry to the ...

Armory

Guest Services

Minneapolis, MN · On-site

$16/hr

US work authorization (Required) Hotel experience: 1 year (Preferred) Minneapolis' Premier Event Center hiring for Guest Services! Responsibilities Greet guests, scan guest tickets upon entry to the ...

Newport Bay Club

Guest Services

Newport, RI · On-site

$17 - $19/hr

We are seeking a dedicated and enthusiastic Guest Service Agent to join our team at a premier resort. The ideal candidate will possess a passion for hospitality and a commitment to providing ...

Coushatta - Vantage RM

Guest Services

Kinder, LA · On-site

$13 - $16.50/hr

Responsible for providing accurate, timely information to guests about Hotel policies, services and amenities, ensuring optimum guest service and satisfaction. EDUCATION and/or EXPERIENCE: High ...

Park Lane Post Acute

Guest Services

West Chester, PA · On-site

$17 - $19.02/hr

The Guest Services team members provide a welcoming, top notch guest experience from admission to discharge. The ideal candidate will possess exceptional customer service skills while engaging with ...

Armory Hospitality LLC

Guest Services

Minneapolis, MN

$16/hr

US work authorization (Required)Hotel experience: 1 year (Preferred)Minneapolis' Premier Event Center hiring for Guest Services!ResponsibilitiesGreet guests, scan guest tickets upon entry to the ...

Park Lane Post Acute

Guest Services

West Chester, PA · On-site

$12.75 - $15.75/hr

The Guest Services team members provide a welcoming, top notch guest experience from admission to discharge. The ideal candidate will possess exceptional customer service skills while engaging with ...

High Hampton

Guest Services

Cashiers, NC

$16 - $18/hr

We are seeking friendly, welcoming attendants to join our legendary guest services team. This critical, first-impression position earns competitive pay, exciting benefits, and rewarding travel and ...

Drive Shack

Guest Services

Richmond, VA

$15 - $16/hr

Job Purpose The Guest Service team is responsible for creating an inviting and memorable first impression for all guests. This role provides detailed information about the venue, including food and ...

High Hampton

Guest Services

Cashiers, NC · On-site

$16 - $18/hr

We are seeking friendly, welcoming attendants to join our legendary guest services team. This critical, first-impression position earns competitive pay, exciting benefits, and rewarding travel and ...

Arcadia Vacation Resort

GUEST SERVICES

Santa Clara, UT

$15/hr

We are seeking a friendly, highly motivated and organized individual to join our Guest Services Team. As a key member of our Clubhouse staff, you will play a vital role in ensuring our guests have a ...

Hosco

Guest Services

Miami, FL · On-site

$13 - $15.75/hr

Guest Services This team is responsible for providing consistent personalized service to our guests with the ultimate goal of achieving total guest satisfaction. To be a successful member of this ...

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Guest Services information

See salary details

$8

$14

$18

How much do guest services jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for guest services in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

What is the role of a guest service agent?

A guest service agent is responsible for assisting guests with check-in and check-out, answering questions, resolving issues, and providing information about the property and local area. They often use reservation systems and customer service skills to ensure a positive guest experience.

How does a Guest Services representative typically collaborate with other departments to enhance the guest experience?

Guest Services representatives work closely with multiple departments such as housekeeping, maintenance, and food and beverage to ensure guests' needs are met efficiently. For example, if a guest reports a room issue, the representative coordinates with housekeeping or maintenance to resolve it quickly. Good communication and teamwork are essential, as Guest Services often acts as the main point of contact between guests and internal teams. This collaborative environment helps deliver a seamless, positive experience for guests and often provides valuable learning opportunities for those interested in advancing their hospitality careers.

What is the difference between Guest Services vs Front Desk Agent?

AspectGuest ServicesFront Desk Agent
Primary RoleAssist guests with inquiries, reservations, and special requestsCheck-in/check-out guests, manage reservations, handle payments
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel management knowledge

Guest Services and Front Desk Agent roles both serve guests in hospitality settings, but Guest Services focuses more on personalized assistance and guest satisfaction, while Front Desk Agents handle check-in/check-out processes and reservations. Both roles require strong customer service skills and hospitality knowledge, often overlapping in work environment and credentials.

What are the key skills and qualifications needed to thrive as a Guest Services professional, and why are they important?

To thrive as a Guest Services professional, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and communication tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in meeting guest needs and resolving issues. These skills ensure a positive guest experience, foster repeat business, and maintain the reputation of the organization.

What are Guest Services?

Guest Services refers to a department or team responsible for assisting and ensuring the satisfaction of guests at hotels, resorts, event venues, and other hospitality businesses. Their responsibilities typically include greeting guests, answering questions, resolving complaints, and providing information about the facility and local area. The goal of Guest Services is to create a welcoming environment and address any needs or concerns to enhance the overall guest experience.

What is a guest services worker?

A guest services worker is responsible for assisting and welcoming guests, providing information, resolving issues, and ensuring a positive experience. They often work in hospitality settings such as hotels, resorts, or event venues, and may use communication skills and customer service tools to perform their duties.

What are guest services in a job?

Guest services in a job involve assisting and providing support to guests or customers to ensure a positive experience. This role often includes tasks such as answering questions, resolving issues, and maintaining a welcoming environment, typically requiring good communication and customer service skills.

What jobs pay 400 an hour?

Guest services roles typically do not pay $400 an hour; such high wages are usually associated with specialized professions like surgeons, anesthesiologists, or high-level executives. In rare cases, highly experienced consultants or legal professionals may reach this rate, but it is uncommon in guest services positions.

What Are Guest Services?

Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues. Your duties in a guest services position may include greeting and assisting guests, accommodating requests, answering calls, issuing keys, processing payments, providing recommendations, and more. Guest services is typically located at the front desk to provide easy access to information for guests and to ensure excellent customer service. In some hotels, a concierge is a person in charge of guest services, and their responsibilities range from arranging tours for guests, to making reservations, to ensuring rooms are to the guest's liking.

More about Guest Services jobs
What cities are hiring for Guest Services jobs? Cities with the most Guest Services job openings:
What are the most commonly searched types of Guest Services jobs? The most popular types of Guest Services jobs are:
What states have the most Guest Services jobs? States with the most job openings for Guest Services jobs include:
What job categories do people searching Guest Services jobs look for? The top searched job categories for Guest Services jobs are:
Guest Services jobs near you
Infographic showing various Guest Services job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,106 per year, or $14.5 per hour.

Guest Services

Ocean Grove Post Acute

Millsboro, DE • On-site

$17/hr

Part-time

Medical, Dental, Vision, Retirement

Posted 21 days ago

Key responsibilities

  • Cordially and professionally greet and direct residents, visitors, callers, and staff.

  • Become acquainted with staff members and their functions in order to properly route calls.

  • Complete various administrative projects as directed by supervisor.

Job description

) UP TO $17 Per Hour!!
Ocean Grove Post Acute in beautiful Millsboro, DE is hiring for a Part Time Guest Services position.
This position works the hours of 12pm-8pm, including weekend availability.
Job Overview: The Guest Services team member provides the initial introduction to our facility. Ideal candidate will possess exceptional customer service skills, pleasant telephone voice, great people skills, and the ability to multi-task while maintaining a calm, focused, and patient disposition. Guest Services must be professional, personable, friendly, and able to handle a variety of communication situations as well as administrative tasks and multitask.
Job Duties
• Cordially and professionally greet and direct residents, visitors, callers, and staff.
• Become acquainted with staff members and their functions in order to properly route calls
• Complete various administrative projects as directed by supervisor.
• Possess appropriate computer skills needed to effectively accomplish required tasks.
• Cooperate with other departments to facilitate communications and notification of immediate needs.
• Ability to follow procedures for medical emergencies and urgent matters.
QUALIFICATIONS:
Guest Services candidate will have exceptional customer services/sales experience. Minimum requirement of a high school diploma.
• Maintain confidentiality/HIPPA at all times as it relates to resident information and business functions. Practice good judgment at all times.
• Dependable attendance.
• Maintain proper dress code in uniform.
We are offering the following:
401K Match
Tuition Reimbursement
Benefits (Medical, Dental, Vision)
SOFI Wellness
Competitive Rate
Advancement Opportunity

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