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Guest Services Coordinator Jobs (NOW HIRING)

WakeMed

Guest Services Coordinator

Raleigh, NC · On-site

$15 - $19.50/hr

Overview The Guest Services Coordinator supports the Guest Services Manager in the daily operations and coordination of Guest Services programs, including information desks, surgical waiting areas ...

Cooley LLP

Guest Services Coordinator

Santa Monica, CA · On-site

$62K - $75K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary : The Guest Services Coordinator is responsible for the ...

Cooley

Guest Services Coordinator

Los Angeles, CA · On-site

$62K - $75K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary : The Guest Services Coordinator is responsible for the ...

New

Cooley LLP

Guest Services Coordinator

Santa Monica, CA · On-site

$62K - $75K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary : The Guest Services Coordinator is responsible for the ...

New

Cooley LLP

Guest Services Coordinator

San Diego, CA · On-site

$60K - $74K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Facilities Team. Position summary : The Guest Services Coordinator is responsible for the conference center, food ...

Cooley

Guest Services Coordinator

Santa Monica, CA · On-site

$62K - $75K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary : The Guest Services Coordinator is responsible for the ...

New

Cooley LLP

Guest Services Coordinator

Los Angeles, CA · On-site

$62K - $75K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary : The Guest Services Coordinator is responsible for the ...

New

Cooley LLP

Guest Services Coordinator

San Diego, CA · On-site

$60K - $74K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Facilities Team. Position summary : The Guest Services Coordinator is responsible for the conference center, food ...

Cooley LLP

Guest Services Coordinator

Los Angeles, CA · On-site

$62K - $75K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Office Services/Facilities team. Position summary : The Guest Services Coordinator is responsible for the ...

Cooley

Guest Services Coordinator

San Diego, CA · On-site

$60K - $74K/yr

Guest Services Coordinator Cooley is seeking a Guest Services Coordinator to join the Facilities Team. Position summary : The Guest Services Coordinator is responsible for the conference center, food ...

Kirkland & Ellis LLP.

Guest Services Coordinator

Chicago, IL · On-site

$17.25 - $22.75/hr

Guest Service Coordinates are responsible for the overall guest experience for each meeting and event from arrival to departure. The hours will generally be Monday - Friday from 8am - 5pm; however ...

Peverel Court Care

£13.05 - £13.30/hr

Our award-winning care home is seeking a Guest Services Coordinator to lead front of house operations and create memorable experiences for our residents and their families. At Peverel Court Care, our ...

Sun RV Resorts

Guest Services Coordinator

Greenfield Park, NY · On-site

$15.75 - $20.75/hr

We are looking for a Guest Services Coordinator to cover routine office/clerical responsibilities for one of our resorts. You will also serve as the face of the resort as you interact with current ...

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Guest Services Coordinator information

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$12

$19

$28

How much do guest services coordinator jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for guest services coordinator in the United States is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does a guest services coordinator do?

A Guest Services Coordinator is responsible for ensuring guests have a positive and seamless experience at a venue, hotel, or event. Their duties typically include greeting guests, managing check-ins and check-outs, handling guest inquiries and complaints, and coordinating with other departments to meet guest needs. They play a key role in maintaining customer satisfaction and often act as the main point of contact for guests. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are the key skills and qualifications needed to thrive as a guest services coordinator?

To thrive as a Guest Services Coordinator, you need excellent customer service skills, organizational abilities, and typically a background in hospitality or related fields. Familiarity with property management systems (PMS), reservation software, and front desk operations is standard, and certifications in hospitality can be beneficial. Strong interpersonal skills, problem-solving abilities, and a calm, approachable demeanor help you excel in guest-facing situations. These skills ensure smooth guest experiences, efficient operations, and positive brand reputation in the hospitality industry.

What are some common challenges a guest services coordinator faces and how can they be effectively managed?

Guest Services Coordinators often encounter challenges such as managing high guest volumes during peak times, addressing unique or complex guest requests, and resolving conflicts or complaints promptly. Effective management involves strong communication, multitasking abilities, and maintaining a calm, solution-oriented approach under pressure. Building strong relationships with other departments—like housekeeping and maintenance—ensures guest concerns are addressed efficiently, contributing to a positive guest experience and smooth daily operations.

What is the difference between Guest Services Coordinator vs Front Desk Agent?

AspectGuest Services CoordinatorFront Desk Agent
Primary RoleCoordinates guest experiences, manages reservations, handles guest inquiriesChecks guests in/out, provides basic customer service, manages reservations
Required CredentialsHigh school diploma, customer service skills, hospitality experienceHigh school diploma, customer service skills, hospitality experience
Work EnvironmentHotels, resorts, event venuesHotels, motels, resorts
Employer & Industry UsageUsed in hospitality, event managementCommon in hospitality, travel industry

Both roles require customer service skills and hospitality experience, but the Guest Services Coordinator typically handles more complex guest interactions and coordination tasks, while the Front Desk Agent focuses on check-in/out procedures and basic guest inquiries.

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Guest Services Coordinator jobs near you
Infographic showing various Guest Services Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $39,924 per year, or $19.2 per hour.

Guest Services Coordinator

Plainfield Park District

Plainfield, IL • On-site

$16.25 - $21.50/hr

Part-time

Retirement, PTO

Posted 3 days ago

New

Job description

Description

Guest Services Coordinator - Part Time


We're looking for a friendly, organized Guest Services Coordinator to oversee and coordinate Guest Services for the Prairie Activity & Recreation Center (PARC) including staffing, training, and registration processes. Supports the recreation department as assigned. Benefits of the position include participation in the IMRF pension plan, 20 hours vacation time after one year of employment, 3 paid holidays, and a free gym membership.


Hours typically 8:30am-12:30pm M-F, but nights and weekends as needed.


Pay Rate: 20.50 per hour


Key Responsibilities:

Coordinates and facilitates training for guest services staff.

Assist with establishing and maintaining customer service standards.

Ensures guest services staff completes clerical and registration functions according to park district guidelines and expectations.

Oversees functional use of RecTrac and WebTrac systems, ensuring efficient utilization, adherence to best practices, and accurate recordkeeping

Covers Guest services desk on a regular basis, including nights and weekends as necessary.

Promptly addresses patron inquiries and concerns with professionalism and efficiency, ensuring high levels of customer satisfaction.





Requirements

  • High school diploma.
  • Must be at least 18 yrs. of age.
  • Candidate must be dependable and able to possess good judgment in difficult situations.
  • Must have strong interpersonal skills and work well with the public and other staff.
  • C.P.R., AED, and First Aid Certification required; or ability to obtain within three (3) months of hire date.
  • Excellent verbal and written communication skills.
  • Microsoft Office knowledge; Experience with Rectrac is preferred


Apply