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Guest Services Jobs (NOW HIRING)

Live Nation

Guest Services

Philadelphia, PA

$15/hr

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. WHAT THIS ROLE WILL DO Deliver ...

Puppy Play and Stay

Guest Services

Lakeville, MN

$14 - $16/hr

Guest Services The newest and premier Dog Daycare and Boarding facility is now hiring in Lakeville! Puppy Play and Stay seeks Guest Services Pros to join our dedicated team of pet lovers. We offer ...

GovernmentJobs.com

Guest Services

Dallas, TX · On-site

$13.50 - $16.50/hr

... guest service areas Perform opening and closing procedures as assigned Serve food items to guests Follow established City of University Park policies and procedures Attend all staff meetings and ...

Chula Vista Resort

Guest Services

Wisconsin Dells, WI · On-site

$13.50 - $16.50/hr

* Greet and welcome each guest as they arrive. * Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and a prompt answer to any questions the guest ...

Live Nation

Guest Services

Philadelphia, PA

$15/hr

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. WHAT THIS ROLE WILL DO Deliver ...

City of University Park

Guest Services

Dallas, TX · On-site

$11 - $15/hr

... guest service areas Perform opening and closing procedures as assigned Serve food items to guests Follow established City of University Park policies and procedures Attend all staff meetings and ...

Chula Vista Resort

Guest Services

Wisconsin Dells, WI · On-site

$13.50 - $16.50/hr

* Greet and welcome each guest as they arrive. * Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and a prompt answer to any questions the guest ...

Kraft Soccer LLC

Guest Services

Foxboro, MA

$15 - $15.50/hr

Guest Services NPS - Foxborough, MA 02035 Overview Salary Range $15.00 - $15.50 Hourly Position Type Part Time Education Level High School Diploma or Equivalent Category Marketing/Media/PR ...

City of University Park, TX

Guest Services

Dallas, TX · On-site

$11 - $15/hr

Responsible for maintaining cleanliness and organization of concession and guest service areas * Perform opening and closing procedures as assigned * Serve food items to guests * Follow established ...

HeadPinz

Guest Services

Fort Myers, FL · On-site

Guest Services Attendant HeadPinz & FastTrax Entertainment Centers Department: Guest Services / Bowling Location: HeadPinz and FastTrax Entertainment Centers (All Locations) Reports To: Guest ...

Puppy Play and Stay

Guest Services

Lakeville, MN

$14 - $16/hr

Guest Services Pros need to be dog-savvy, organized, confident, and friendly in this fast-paced environment. Our ideal candidate will have knowledge of and experience with caring for pets in a ...

Live Nation Entertainment

Guest Services

Santa Ana, CA · On-site

$16.50 - $20/hr

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: • Deliver ...

Puppy Play and Stay

Guest Services

Lakeville, MN

$14 - $16/hr

Guest Services Pros need to be dog-savvy, organized, confident, and friendly in this fast-paced environment. Our ideal candidate will have knowledge of and experience with caring for pets in a ...

Livenation

Guest Services

Los Angeles, CA · On-site

$14.50 - $17.75/hr

The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Job Functions: Deliver ...

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Guest Services information

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$8

$14

$18

How much do guest services jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for guest services in the United States is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $15.87 per hour, depending on experience, location, and employer.

How does a Guest Services representative typically collaborate with other departments to enhance the guest experience?

Guest Services representatives work closely with multiple departments such as housekeeping, maintenance, and food and beverage to ensure guests' needs are met efficiently. For example, if a guest reports a room issue, the representative coordinates with housekeeping or maintenance to resolve it quickly. Good communication and teamwork are essential, as Guest Services often acts as the main point of contact between guests and internal teams. This collaborative environment helps deliver a seamless, positive experience for guests and often provides valuable learning opportunities for those interested in advancing their hospitality careers.

What is the difference between Guest Services vs Front Desk Agent?

AspectGuest ServicesFront Desk Agent
Primary RoleAssist guests with inquiries, reservations, and special requestsCheck-in/check-out guests, manage reservations, handle payments
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
CredentialsCustomer service skills, hospitality experienceCustomer service skills, hospitality or hotel management knowledge

Guest Services and Front Desk Agent roles both serve guests in hospitality settings, but Guest Services focuses more on personalized assistance and guest satisfaction, while Front Desk Agents handle check-in/check-out processes and reservations. Both roles require strong customer service skills and hospitality knowledge, often overlapping in work environment and credentials.

What are the key skills and qualifications needed to thrive as a Guest Services professional, and why are they important?

To thrive as a Guest Services professional, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale (POS) systems, and communication tools is often required. Outstanding interpersonal skills, patience, and problem-solving abilities help you excel in meeting guest needs and resolving issues. These skills ensure a positive guest experience, foster repeat business, and maintain the reputation of the organization.

What are Guest Services?

Guest Services refers to a department or team responsible for assisting and ensuring the satisfaction of guests at hotels, resorts, event venues, and other hospitality businesses. Their responsibilities typically include greeting guests, answering questions, resolving complaints, and providing information about the facility and local area. The goal of Guest Services is to create a welcoming environment and address any needs or concerns to enhance the overall guest experience.

What Are Guest Services?

Guest services is a division of the hospitality industry. The goal of guest services is to provide customers with an enjoyable experience, primarily in the hotel and spa industry, sports facilities, and event venues. Your duties in a guest services position may include greeting and assisting guests, accommodating requests, answering calls, issuing keys, processing payments, providing recommendations, and more. Guest services is typically located at the front desk to provide easy access to information for guests and to ensure excellent customer service. In some hotels, a concierge is a person in charge of guest services, and their responsibilities range from arranging tours for guests, to making reservations, to ensuring rooms are to the guest's liking.

More about Guest Services jobs
What cities are hiring for Guest Services jobs? Cities with the most Guest Services job openings:
What are the most commonly searched types of Guest Services jobs? The most popular types of Guest Services jobs are:
What states have the most Guest Services jobs? States with the most job openings for Guest Services jobs include:
What job categories do people searching Guest Services jobs look for? The top searched job categories for Guest Services jobs are:
Guest Services jobs near you
Infographic showing various Guest Services job openings in the United States as of June 2026, with employment types broken down into 62% Full Time, 24% Part Time, and 14% Contract. Highlights an 100% Physical job distribution, with an average salary of $30,106 per year, or $14.5 per hour.
Guest Services

Guest Services

Kenneth's Hair Salons & Day Spas, Inc.

Grove City, OH

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Kenneth's Salon + Spas | Grove City
$15.00/hour | 25–30 hours per week
Join a Team Where Beauty, Care, and Growth Come First
For nine consecutive years, Kenneth's Salon + Spas has been recognized as one of the Best Places to Work. We believe everyone deserves to feel beautiful, and that starts with creating an exceptional experience for every guest who walks through our doors.
We're looking for a friendly, organized, and customer-focused Guest Services Associate to join our team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding service, we'd love to meet you. As the first and last point of contact for our guests, you'll play a key role in creating a luxury salon and spa experience.
Schedule
25–30 hours per week
  • Weekday shifts:
    • ​Monday 10-4
    • 3 other weekday 1-9
  • Up to 3 Saturdays per month with availability between 7:30 AM and 6:00 PM
Abilities and Skills Needed:
• Expert customer service and communication skills which include telephone and email etiquette
• Strong problem-solving ability
• Detail-oriented
• Commitment to guest care and ongoing professional growth
• Strength in computer skills and ability to learn new software
• Multitasking skillset
• Answer, investigate and respond to all customer inquiries regarding appointments, products, and feedback
Our Full-Time (30hrs/week) Benefits Include:
• Employee Stock Ownership Plan (ESOP)
• 401(k)
• Medical/Dental/Vision Insurance
• Health Savings Account
• Employee Assistance Program
• Professional Development and Continuing Education Opportunities
• Generous Employee Discounts on Services and Products
• Flexible Schedule
• Paid Time Off
• Life Insurance
• Accident and Critical Illness Coverage
• Short Term Disability

Apply online now or contact us at hr@kenneths.com for more information. We would love to discuss your personal career goals and how Kenneth’s Salon + Spas can partner with you to achieve them!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

Apply