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Guest Experience Representative Jobs (NOW HIRING)

... Guest Experience Representative to be one of the first points of contact for our customers. This position is perfect for someone who enjoys working with people, has a positive attitude, and takes ...

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Guest Experience Representative information

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How much do guest experience representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for guest experience representative in the United States is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.38 per hour, depending on experience, location, and employer.

What is a guest experience representative?

Guest Experience Representatives are professionals who ensure that visitors have a positive and memorable experience at a venue, event, or business. They are responsible for greeting guests, addressing inquiries, resolving issues, and providing information about services or amenities. Their role is crucial in creating a welcoming environment and handling any concerns to maintain high customer satisfaction. These representatives often work in places like hotels, stadiums, museums, and entertainment venues.

What are the key skills and qualifications needed to thrive as a guest experience representative?

To thrive as a Guest Experience Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office technology is important for daily operations. Excellent communication, patience, and a friendly, professional demeanor help build rapport and resolve guest concerns effectively. These skills are crucial for creating positive guest interactions, fostering loyalty, and ensuring satisfaction in hospitality or event settings.

What are some typical challenges faced by guest experience representatives and how can they be managed?

Guest Experience Representatives often encounter challenges such as handling difficult customers, managing high guest volumes during peak times, and maintaining a consistently positive attitude throughout long shifts. Successful representatives rely on strong communication skills, patience, and problem-solving abilities to address guest concerns promptly and professionally. Support from a collaborative team and access to clear company policies also helps in managing these challenges effectively, ensuring both guest satisfaction and a positive work environment.

What cities are hiring for Guest Experience Representative jobs?

Cities with the most Guest Experience Representative job openings:

Who are the top companies hiring for Guest Experience Representative jobs?

The top employers for Guest Experience Representative jobs are:

What states have the most Guest Experience Representative jobs?

States with the most job openings for Guest Experience Representative jobs include:

What are popular job titles related to Guest Experience Representative jobs?

For Guest Experience Representative jobs, the most frequently searched job titles are:

Infographic showing various Guest Experience Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $28,837 per year, or $13.9 per hour.

Guest Experience Representative

Midway Auto

Kearney, NE โ€ข On-site

Part-time

Posted 26 days ago


Job description

GUEST EXPERIENCE REPRESENTATIVEMidway Auto Dealerships — Kearney, Nebraska

Part-Time | Approximately 25–30 Hours/Week

Midway Auto Dealerships is looking for a friendly, professional, and dependable Guest Experience Representative to be one of the first points of contact for our customers.

This position is perfect for someone who enjoys working with people, has a positive attitude, and takes pride in providing an exceptional customer experience both in person and over the phone.

WHAT YOU'LL DO
  • Welcome customers and guests as they arrive at the dealership
  • Answer and direct incoming phone calls in a friendly, professional manner
  • Help customers connect with the appropriate Sales, Service, Parts, or other department
  • Assist with scheduling and basic customer inquiries
  • Take messages and make sure important information gets to the right person
  • Help create a clean, welcoming, and positive environment for our guests
  • Provide general administrative and customer-service support as needed
  • Represent the Midway brand with professionalism and a great attitude
WHAT WE'RE LOOKING FOR
  • Friendly, outgoing personality
  • Excellent communication and phone skills
  • Dependable and punctual
  • Professional appearance and attitude
  • Comfortable working with customers of all types
  • Ability to stay organized and multitask
  • Previous customer service, receptionist, or phone experience is a plus, but not required
SCHEDULE

Approximately 25–30 hours per week

Saturday: 8:00 AM–5:00 PM is required

Additional weekday hours will be scheduled around the needs of the dealership and the candidate's availability.

WHY MIDWAY?

At Midway Auto Dealerships, we believe the customer experience starts the moment someone walks through our doors or calls our dealership.

As a Guest Experience Representative, you'll play an important role in making sure every customer feels welcomed, valued, and taken care of.

If you're friendly, dependable, and enjoy helping people, we'd love to meet you!

JOIN THE MIDWAY TEAM

Apply today and become part of a team that's committed to taking great care of our customers.


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