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Guest Specialist Jobs (NOW HIRING)

Garrett's Family Market has openings for Guest Specialists We are looking for Guest Specialists with a great attitude, a high level of energy, and the desire to work for a great local company while ...

Lead Guest Specialist Westford

Westford, MA · On-site

$14.25 - $18.75/hr

The Lead Specialist(LS) will train new employees in the Guest Specialist role while supporting the Manager and Assistant Manager.The LS will enforce the importance of the duties and responsibilites ...

As a Guest Specialist you will be providing excellent customer service to everyone who walks in the store while also performing other duties such as stocking shelves and brewing coffee. Come and be ...

As a Guest Specialist you will be providing excellent customer service to everyone who walks in the store while also performing other duties such as stocking shelves and brewing coffee. Come and be ...

Guest Specialist Pt Rapid Refill - Loudon, NH 03301 Salary Range $16.00 - $18.00 Hourly Position Type Part Time Job Shift 2nd Shift Overview Here at Garrett's Family Market we call Sales Associates ...

Guest Specialist

Manhattan, NY · On-site

$27.65/hr

The Museum of Modern Art is currently accepting applications for a Guest Specialist who create a highly positive experience for Museum guests that is conducive to repeat visitation, membership ...

Guest Specialist

Manhattan, NY · On-site

$27.65/hr

The Museum of Modern Art is currently accepting applications for a Guest Specialist who create a highly positive experience for Museum guests that is conducive to repeat visitation, membership ...

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Guest Specialist information

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$9

$13

$19

How much do guest specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for guest specialist in the United States is $13.45, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $14.90 per hour, depending on experience, location, and employer.

What is a guest specialist?

Guest Specialists are professionals who focus on providing exceptional customer service to guests in hospitality settings such as hotels, resorts, or event venues. They are typically responsible for greeting guests, assisting with check-in and check-out processes, answering questions, and resolving any issues guests may have during their stay. Their primary goal is to ensure each guest has a positive and memorable experience, often going above and beyond to accommodate special requests. Guest Specialists may also coordinate with other hotel departments to fulfill guest needs and maintain high service standards.

What skills and qualifications are needed to thrive as a guest specialist?

To thrive as a Guest Specialist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Exceptional communication, problem-solving abilities, and a welcoming demeanor help you stand out in this role. These skills ensure positive guest experiences, efficient service, and contribute to building customer loyalty.

How does a guest specialist typically collaborate with other departments to enhance the guest experience?

A Guest Specialist frequently works alongside housekeeping, maintenance, and front desk teams to ensure guests receive timely and attentive service. Effective communication and coordination are essential, as Guest Specialists often relay guest feedback and special requests to the appropriate departments. This collaborative approach helps resolve issues quickly and creates memorable experiences for guests. Building strong internal relationships is a key part of the role, supporting both guest satisfaction and smooth operations.

What is the difference between Guest Specialist vs Customer Service Representative?

AspectGuest SpecialistCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; hospitality/customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, hospitality venuesCall centers, retail, corporate offices
Employer & Industry UsagePrimarily in hospitality and tourismVarious industries including retail, telecom, finance
Common Search & ComparisonGuest interaction, hospitality rolesCustomer support, client interaction

While both roles involve customer interaction, a Guest Specialist typically works in hospitality settings focusing on guest experience, whereas a Customer Service Representative often works in call centers or retail environments handling general customer inquiries. The roles share similar credentials but differ mainly in industry and work environment.

Who are the top companies hiring for Guest Specialist jobs?

The top employers for Guest Specialist jobs are:

Infographic showing various Guest Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $27,974 per year, or $13.4 per hour.

Guest Specialist PT

VOLTA OIL COMPANY

Centerville, MA • On-site

$16.50/hr

Part-time

Re-posted 9 days ago


Job description

Garrett's Family Market has openings for Guest Specialists
We are looking for Guest Specialists with a great attitude, a high level of energy, and the desire to work for a great local company while being ambassadors for our brand. Our Guest Specialists play a key role in the operation of our stores by supporting the Assistant and Store Managers while providing our customers with superior customer service.
Garrett's Family Market is hiring at our Centerville location. Come and be part of this fun, innovative, fast-paced, family atmosphere.
Who we are: We are a retail and wholesale petroleum company that services Massachusetts, Rhode Island, and New Hampshire. Our Retail Convenience stores operate under the Garrett's Family Market and Rapid Refill Brands.
Why work for us? Our mission is to create a place where team members feel like family while promoting a culture where everyone's full potential can be met by striving for excellence through high standards, passion and continuous improvement.
Here's some of what we can offer you:
Competitive Wages
Flexible Hours
Employee Discount and Free Weekly Beverages
Company uniforms
Paid Sick Time
Tuition Reimbursement
**MPG/Rapid Refill/Garrett's Family Market are part of the Volta Oil Family**
Why not apply today? If you can't stop by to grab an application, visit us at: garrettsfamilymarket.com for a complete list of all the locations and apply online!