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Guest Service Associate Jobs (NOW HIRING)

Troon Golf

Guest Service Associate

Kalaheo, HI · On-site

$16 - $19.75/hr

Guest Service Associate Kukuiolono Park & Golf Course is excited to announce the exceptional career opportunity of full-time Guest Services Associate. Qualified candidates will thrive in a ...

Lark Hospitality

Guest Service Associate

Boston, MA

$18 - $20/hr

Guest Service Associate Job Category: Beach Breeze Inn / Shore Haven Inn Requisition Number: GUEST001261 Posted: April 20, 2026 Part-Time On-site Shore Haven Inn Falmouth, MA 02540, USA Job Details ...

New

Troon Golf

Guest Service Associate

Lubbock, TX · On-site

$12.75 - $15.50/hr

Guest Service Associate The Rawls Course at Texas Tech University is excited to announce the exceptional career opportunity of full-time Guest Services Associate. Qualified candidates will thrive in ...

European Wax Center

Guest Service Associate

Hurst, TX

$13.25 - $16.25/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

Lark Hospitality

Guest Service Associate

Falmouth, MA

$18 - $20/hr

Guest Service Associate (Seasonal) Pay: $18-$20/hour Schedule: Flexible | Full-Time & Part-Time Openings Join our team and be part of a boutique hospitality experience where thoughtful service and ...

European Wax Center

Guest Service Associate

Amarillo, TX · On-site

$13.50 - $16.50/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Coppell, TX

$13.75 - $16.75/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

Lark Hospitality

Guest Service Associate

Falmouth, MA · On-site

$18 - $20/hr

Guest Service Associate (Seasonal) Pay: $18-$20/hour Schedule: Flexible | Full-Time & Part-Time Openings Join our team and be part of a boutique hospitality experience where thoughtful service and ...

European Wax Center

Guest Service Associate

Rockwall, TX

$13.75 - $16.75/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Denton, TX

$13.75 - $17/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Tyler, TX

$14 - $17/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Forney, TX

$13.25 - $16.25/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Fort Worth, TX · On-site

$14 - $17.25/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Longview, TX

$13.25 - $16/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Tyler, TX

$10 - $20/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

European Wax Center

Guest Service Associate

Denton, TX

$10 - $20/hr

As a SALES associate, earn great pay plus performance incentives as a Guest Service Associate at European Wax Center, the world's leading expert in comfortable and healthy body waxing! We provide ...

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Guest Service Associate information

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How much do guest service associate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for guest service associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Guest Service Associate, and why are they important?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are some common challenges faced by Guest Service Associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What are Guest Service Associates?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What cities are hiring for Guest Service Associate jobs? Cities with the most Guest Service Associate job openings:
What are the most commonly searched types of Guest Service jobs? The most popular types of Guest Service jobs are:
Who are the top companies hiring for Guest Service Associate jobs? The top employers for Guest Service Associate jobs are:
What states have the most Guest Service Associate jobs? States with the most job openings for Guest Service Associate jobs include:
Infographic showing various Guest Service Associate job openings in the United States as of May 2026, with employment types broken down into 88% Full Time, and 12% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.
Guest Service Associate

Guest Service Associate

Troon Golf

Kalaheo, HI • On-site

$16 - $19.75/hr

Other

Posted 27 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

15th of 26 rated golf clubs

Job description

Guest Service Associate

Kukuiolono Park & Golf Course is excited to announce the exceptional career opportunity of full-time Guest Services Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service. Key responsibilities of the Guest Services Associate:

  • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
  • Assists in the setup and execution of golf tournaments and outings.
  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
  • Prepares golf carts for play following the standards of Troon Golf.
  • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
  • Assists players by changing their golf spikes, if needed.
  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
  • Directs start of play when necessary.
  • Maintains accurate records of golfers renting clubs.
  • Services the customer who is renting golf clubs and cleans rental clubs upon return.
  • Assists with food and beverage activities.
  • Cleans golfers' clubs upon completion of play.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.

Minimum qualifications of the Guest Services Associate:

  • High School Diploma or GED; and six months to a year customer service experience or training.

Other qualifications:

  • Regular and reliable attendance

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Troon employees say

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Benefits

Hours and flexibility

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Get the full story on Breakroom

Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

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