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Guest Service Associate Jobs in Nebraska (NOW HIRING)

Spare Time Entertainment

Guest Service Associate

Omaha, NE · On-site

$14.25 - $17.25/hr

Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) * Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. * Answer guest ...

Spare Time Entertainment

Guest Service Associate

Omaha, NE · On-site

$14 - $17.25/hr

Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) * Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. * Answer guest ...

Spare Time Entertainment

Guest Service Associate

Omaha, NE · On-site

$14.25 - $17.25/hr

Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.) * Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary. * Answer guest ...

Metro Stars

Guest Services Associate

Papillion, NE · On-site

$13.75 - $16.75/hr

Guest Services Associate Are you a people person with a knack for making others feel welcome and at ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Metro Stars

Guest Services Associate

Omaha, NE · On-site

$14 - $17.25/hr

Guest Services Associate Are you a people person with a knack for making others feel welcome and at ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Metro Stars Gymnastics

Guest Services Associate

Omaha, NE

$14 - $17.25/hr

As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Metro Stars Gymnastics

Guest Services Associate

Omaha, NE · On-site

$14 - $17.25/hr

As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Metro Stars Gymnastics

Guest Services Associate

Omaha, NE · On-site

$14 - $17.25/hr

As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Metro Stars Gymnastics

Guest Services Associate

Papillion, NE · On-site

$13.75 - $16.75/hr

As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Metro Stars Gymnastics

Guest Services Associate

Omaha, NE · On-site

$14 - $17.25/hr

As a Guest Services Associate, you'll be the smiling face that greets and assists our valued guests ... If you're passionate about providing top-notch customer service and thrive in a fast-paced ...

Marriott

Hotel Guest Service Rep

Lincoln, NE · On-site

$16/hr

We are looking for a friendly, dependable Front Desk Associate to join the team at Tru by Hilton ... The ideal candidate will enjoy working with guests, providing excellent customer service, and ...

SpartanNash Company

Guest Care Associate

Ashland, NE · On-site

$14.25 - $17.25/hr

Provide courteous guest service in person or by telephone; answer incoming calls to the retail ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

C&S Wholesale Grocers Inc

Guest Care Associate

Ashland, NE · On-site

$14.25 - $17.25/hr

Provide courteous guest service in person or by telephone; answer incoming calls to the retail ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

SpartanNash Company

Guest Care Associate

Kearney, NE · On-site

$14 - $17/hr

Provide courteous guest service in person or by telephone; answer incoming calls to the retail ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

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Guest Service Associate information

See Nebraska salary details

$8

$15

$19

How much do guest service associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for guest service associate in Nebraska is $15.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $16.49 per hour, depending on experience, location, and employer.

What is a guest service associate?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

What are the key skills and qualifications needed to thrive as a guest service associate?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

What are common challenges faced by guest service associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What are the most commonly searched types of Guest Service jobs in Nebraska?

The most popular types of Guest Service jobs in Nebraska are:

What cities in Nebraska are hiring for Guest Service Associate jobs?

Cities in Nebraska with the most Guest Service Associate job openings:

Infographic showing various Guest Service Associate job openings in Nebraska as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,544 per year, or $15.2 per hour.

Guest Service Associate

Omaha, NE • On-site

Spare Time Entertainment
Arts, Entertainment, and Recreation • 11 - 50 employees
Learn more about Spare Time Entertainmentexternal

$14.25 - $17.25/hr

Part-time

Re-posted 8 days ago

Job description

Job Responsibilities

  • Interact professionally by using Spare Time Service Standards (Code S.E.R.V.E.)
  • Greet guests, determine needs, assign open lanes, and provide start up instructions, as necessary.
  • Answer guest inquiries over the phone and in person; providing accurate information.
  • Inform guests of upcoming promotions, specials, and events.
  • Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
  • Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
  • Balance receipts, count cash, and complete daily shift paperwork.
  • Manage lane inventory and assists with lane turnover tasks.
  • Maintain a sanitary, organized, and presentable area.
  • Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
  • Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
  • Perform opening and closing duties as required.
  • Monitor guests for rule violations.
  • Report all company violations to management.
  • Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Job Qualifications

  • High school diploma or equivalent preferred.
  • 6+ months previous entertainment center, hospitality, or retail experience.

Work Environment

  • The noise level can be loud and may contain lighting effects such as lasers and strobes.
  • This job requires working with large crowds and children.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Able to stand and walk for extended periods of time and able to lift 50 pounds.
  • This position regularly requires long hours and frequent weekend work.

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