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Guest Service Assistant Jobs in Nebraska (NOW HIRING)

Motel 6

Guest Service Supervisor

Kearney, NE

$17 - $18/hr

... assist Front Desk Agents with company procedures, guest service and daily responsibilities. · Respond to guest questions, concerns and complaints and work to resolve issues professionally. · ...

Motel 6

Guest Service Supervisor

Kearney, NE · On-site

$17 - $18/hr

... assist Front Desk Agents with company procedures, guest service and daily responsibilities. • Respond to guest questions, concerns and complaints and work to resolve issues professionally. • ...

Hilton Garden Inn Omaha Downtown

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

HHM Hotels

Guest Service Agent

Omaha, NE · On-site

$16 - $17.50/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

HHM Hotels

Guest Service Agent

Omaha, NE

$15/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

The Rittenhouse Hotel

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment ...

Hersha Hospitality Management LP

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Hersha Hospitality Management

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Whiteface Lodge

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Hersha Hospitality Management LP

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Hilton Garden Inn Omaha Downtown

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Choice Hotels

Guest Service Representative

Norfolk, NE · On-site

$13.25 - $16.25/hr

Respond to guest inquiries regarding amenities, services, and local attractions. * Assist with reservations and modifications through various channels (phone, email, online). * Handle guest ...

Motel 6

Guest Service Representative

Kearney, NE · On-site

$11.75 - $14.25/hr

Respond to guest inquiries regarding amenities, services, and local attractions. * Assist with reservations and modifications through various channels (phone, email, online). * Handle guest ...

Motel 6

Guest Service Representative

Kearney, NE

$11.75 - $14.25/hr

Respond to guest inquiries regarding amenities, services, and local attractions. * Assist with reservations and modifications through various channels (phone, email, online). * Handle guest ...

Motel 6

Guest Service Representative

Kearney, NE · On-site

$11.75 - $14.25/hr

Respond to guest inquiries regarding amenities, services, and local attractions. * Assist with reservations and modifications through various channels (phone, email, online). * Handle guest ...

Drury Hotels Company, LLC

Guest Service Agent

Lincoln, NE · On-site

$16.36/hr

Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests ... Kickback service, which may include food preparation, set up, guest service (host or bartender ...

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All JobsGuest Service JobsGuest Service Assistant JobsGuest Service Assistant Jobs in Nebraska

Guest Service Assistant information

See Nebraska salary details

$11

$17

$23

How much do guest service assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for guest service assistant in Nebraska is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.71 per hour, depending on experience, location, and employer.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What skills are needed for guest service assistant?

A guest service assistant needs strong communication and interpersonal skills to interact effectively with guests. Customer service skills, problem-solving abilities, and a friendly attitude are essential, along with the ability to handle multiple tasks and work in a team environment. Basic computer skills and knowledge of the facility or service are also beneficial.

What are the most commonly searched types of Guest Service jobs in Nebraska?

The most popular types of Guest Service jobs in Nebraska are:

What job categories do people searching Guest Service Assistant jobs in Nebraska look for?

The top searched job categories for Guest Service Assistant jobs in Nebraska are:

What cities in Nebraska are hiring for Guest Service Assistant jobs?

Cities in Nebraska with the most Guest Service Assistant job openings:

Guest Service Assistant jobs near you

Guest Service Supervisor

Kearney, NE

Motel 6
Traveler Accommodation • 10K+ employees

4.2

Company rating: 4.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

105th of 107 rated hotels

People enjoy working here

Respectful managers

Learn more about Motel 6external

$17 - $18/hr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Job description

JOB DESCRIPTION
Guest Services Supervisor — Motel 6

Motel 6 is looking for a dependable, customer-focused Front Desk Supervisor to join our team.

The Front Desk Supervisor is a working leader responsible for ensuring our guests receive friendly, professional service while keeping the front desk running efficiently and in line with Motel 6 policies and procedures.

This is a hands-on position for someone who enjoys working with people, solving problems, supporting employees, and keeping the motel running smoothly.

What You’ll Do

·      Supervise and support Front Desk Agents during assigned shifts.

·      Lead by example by providing friendly, professional, and efficient guest service.

·      Oversee guest check-in and check-out and ensure reservations and room assignments are handled accurately.

·      Train, coach and assist Front Desk Agents with company procedures, guest service and daily responsibilities.

·      Respond to guest questions, concerns and complaints and work to resolve issues professionally.

·      Coordinate closely with housekeeping to ensure rooms are clean, inspected, and available for arriving guests.

·      Monitor room availability, reservations, extensions, cancellations and guest accounts.

·      Ensure credit-card transactions and front-desk paperwork are handled accurately.

·      Review daily front-desk reports and make sure required procedures are completed.

·      Maintain a clean, organized, and professional front-desk area.

·      Help maintain a safe, secure, and welcoming environment for guests and employees.

·      Communicate maintenance, housekeeping, and guest-service issues to the appropriate manager.

·      Assist the General Manager with scheduling, training, employee performance, and other daily motel operations.

·      Be willing to step in and help wherever needed to keep the property operating smoothly.

What We’re Looking For

·      Previous hotel or motel front-desk and supervisory experience required.

·      Excellent customer service and communication skills.

·      Professional, friendly, and dependable attitude.

·      Ability to remain calm and professional when dealing with difficult situations.

·      Good computer skills and the ability to learn hotel reservation/front-desk systems.

·      Strong attention to detail when handling reservations, payments, and guest accounts.

·      Ability to train and motivate employees.

·      Ability to work independently and make good decisions when management is not immediately available.

·      Ability to work a flexible schedule, including mornings, evenings, weekends, holidays, and an occasional audit shift.

·      High school diploma or equivalent preferred.

The Ideal Candidate

You are the person the team can count on.

You understand that working at a motel means doing more than standing behind the front desk. You are willing to help your team, assist guests, communicate with housekeeping and maintenance, solve problems, and make sure the property is ready for the next guest.

You take pride in creating a clean, safe, and welcoming environment and understand that every guest interaction matters.

If you are a positive, dependable leader who enjoys hospitality and wants an opportunity to grow, we’d like to meet you.

Benefits may include:

Paid Vacation

401K

Health Insurance

Motel 6 is an equal opportunity employer.


REQUIREMENTS
  • Available to work rotating day, evening and an occasional audit shift.
  • Must have some supervisory and hotel or motel front desk experience.

ABOUT THE COMPANY

What Motel 6 employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom