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Guest Service Assistant Jobs in Nebraska (NOW HIRING)

HHM Hotels

Guest Service Agent

Omaha, NE · On-site

$15/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

The Rittenhouse Hotel

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment ...

Hersha Hospitality Management

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Hersha Hospitality Management LP

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Whiteface Lodge

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Hilton Garden Inn Omaha Downtown

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Hilton Garden Inn Omaha Downtown

Guest Service Agent

Omaha, NE · On-site

$14.25 - $18.25/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Immediately greet guests and offer to assist with their needs. * Register and assign guests to ...

Choice Hotels

Guest Service Representative

Norfolk, NE · On-site

$13.25 - $16.25/hr

Respond to guest inquiries regarding amenities, services, and local attractions. * Assist with reservations and modifications through various channels (phone, email, online). * Handle guest ...

Drury Hotels Company, LLC

Guest Service Agent

Lincoln, NE · On-site

$16.36/hr

Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests ... Kickback service, which may include food preparation, set up, guest service (host or bartender ...

Drury Hotels

Guest Service Agent

Lincoln, NE · On-site

$16.36/hr

Ensure exceptional, positive experiences for our diverse team members and guests. * Assist guests ... Kickback service, which may include food preparation, set up, guest service (host or bartender ...

SpartanNash Company

Guest Service Associate

Omaha, NE · On-site

$14 - $17.25/hr

Provide courteous guest service in person or by telephone; answer incoming calls to the retail ... Operate cash register to itemize customer purchases and assist guests with self-checkouts; handles ...

SpartanNash

Guest Service Associate

Omaha, NE · On-site

$14 - $17.25/hr

Provide courteous guest service in person or by telephone; answer incoming calls to the retail ... Operate cash register to itemize customer purchases and assist guests with self-checkouts; handles ...

Denny

Service Assistant

North Platte, NE · On-site

$14.50 - $19.50/hr

Service Assistant Brand: Denny's Reports To: Restaurant Manager/General Manager/Manager on Duty Job ... This role is essential to efficient service flow and guest satisfaction in a full-service ...

Denny

Service Assistant

Omaha, NE · On-site

$14.25 - $19.25/hr

Service Assistant Brand: Denny's Reports To: Restaurant Manager/General Manager/Manager on Duty Job ... This role is essential to efficient service flow and guest satisfaction in a full-service ...

Denny's

Service Assistant

Omaha, NE · On-site

$13.50 - $18/hr

Service Assistant Brand: Denny's Reports To: Restaurant Manager/General Manager/Manager on Duty Job ... This role is essential to efficient service flow and guest satisfaction in a full-service ...

Denny's

Service Assistant

Gretna, NE · On-site

$14 - $18.75/hr

Service Assistant Brand: Denny's Reports To: Restaurant Manager/General Manager/Manager on Duty Job ... This role is essential to efficient service flow and guest satisfaction in a full-service ...

Denny's

Service Assistant

North Platte, NE · On-site

$14.50 - $19.50/hr

Service Assistant Brand: Denny's Reports To: Restaurant Manager/General Manager/Manager on Duty Job ... This role is essential to efficient service flow and guest satisfaction in a full-service ...

Denny

Service Assistant

Gretna, NE · On-site

$14 - $18.75/hr

Service Assistant Brand: Denny's Reports To: Restaurant Manager/General Manager/Manager on Duty Job ... This role is essential to efficient service flow and guest satisfaction in a full-service ...

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All JobsGuest Service JobsGuest Service Assistant JobsGuest Service Assistant Jobs in Nebraska

Guest Service Assistant information

See Nebraska salary details

$11

$17

$23

How much do guest service assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for guest service assistant in Nebraska is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $19.71 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What are the most commonly searched types of Guest Service jobs in Nebraska? The most popular types of Guest Service jobs in Nebraska are:
What job categories do people searching Guest Service Assistant jobs in Nebraska look for? The top searched job categories for Guest Service Assistant jobs in Nebraska are:
What cities in Nebraska are hiring for Guest Service Assistant jobs? Cities in Nebraska with the most Guest Service Assistant job openings:
Guest Service Assistant jobs near you

Guest Service Agent

HHM Hotels

Omaha, NE • On-site

$15/hr

Full-time

Re-posted 12 days ago

HHM Hotels rating

6.6

Company rating: 6.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

47th of 108 rated hotels

Job description

Overview

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.


Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager


Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

What HHM Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom