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Guest Service Associate Jobs in Florida (NOW HIRING)

European Wax Center

Guest Service Associate

Aventura, FL · On-site

$14.25 - $17.50/hr

Guest Service Associate As a Guest Service Associate at European Wax Center in Aventura, you'll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person ...

European Wax Center

Guest Service Associate

Boca Raton, FL · On-site

$14 - $17/hr

Guest Service Associate Perks & Benefits * Medical, Dental, Vision * Employer-Paid basic life insurance (in the amount of $50,000) * Employer-Paid short-term and long-term disability * Employer-Paid ...

Marriott Vacations Worldwide

$20.05/hr

Quarterly celebrations, Associate of the Month, Associate Appreciation Week * Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month) As a Guest Services Agent , a ...

Travel + Leisure Co.

Guest Service Associate

Orlando, FL · On-site

$23.40/hr

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend ...

Travel + Leisure

Guest Service Associate

Orlando, FL · On-site

$23.40/hr

As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend ...

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Guest Service Associate information

See Florida salary details

$6

$11

$15

How much do guest service associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for guest service associate in Florida is $11.89, according to ZipRecruiter salary data. Most workers in this role earn between $10.58 and $12.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by Guest Service Associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What are the key skills and qualifications needed to thrive as a Guest Service Associate, and why are they important?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

Is a guest service associate entry level?

Yes, a guest service associate position is typically entry level and often requires minimal prior experience. It usually involves customer service skills, communication, and basic computer knowledge, making it accessible to those new to the workforce.

What is the work of a guest service associate?

A guest service associate is responsible for assisting customers or guests by providing information, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and address concerns, typically working in hospitality, retail, or service environments. Good communication skills and customer service experience are important for this role.

What are Guest Service Associates?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

Is a guest service associate the same as a receptionist?

A guest service associate is a customer-facing role that involves assisting guests, answering questions, and providing information, often in hospitality or retail settings. A receptionist typically handles front desk duties such as greeting visitors, managing phone calls, and administrative tasks. While both roles involve customer interaction, their specific responsibilities and work environments differ.

Can I be a receptionist with no experience?

Guest Service Associate positions often do not require prior experience, as on-the-job training is common. Employers typically look for good communication skills, a friendly attitude, and basic computer knowledge, making it possible to start without previous experience in the role.
What are the most commonly searched types of Guest Service jobs in Florida? The most popular types of Guest Service jobs in Florida are:
What cities in Florida are hiring for Guest Service Associate jobs? Cities in Florida with the most Guest Service Associate job openings:
Infographic showing various Guest Service Associate job openings in Florida as of June 2026, with employment types broken down into 2% As Needed, 78% Full Time, 15% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $24,724 per year, or $11.9 per hour.

Guest Service Associate

European Wax Center

Aventura, FL • On-site

$14.25 - $17.50/hr

Other

Posted 27 days ago

Job description

Guest Service Associate

As a Guest Service Associate at European Wax Center in Aventura, you'll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person who can lead with care and integrity, is committed to delighting our guests and—of course—having fun while being awesome!

We'll equip you with the tools you need to work effectively and be a champion for people. It's an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills.

European Wax Center - Aventura is located at 18723 Biscayne Boulevard, Aventura, FL 33180

Here's what we're looking for:

  • Full-time position, ability to work evenings and weekends.
  • A positive, friendly, upbeat, and personable demeanor with strong communication skill.
  • Ability to manage productivity and sales to ensure goals are achieved.

European Wax Center ®, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC's vision of Revealing Beautiful Skin ®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 1,000 centers across the U.S.

European Wax Center is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

This job description is a general description of essential job functions. It is not intended to describe all duties someone in this position may perform. All employees of EWC and operating subsidiaries are expected to perform tasks as assigned by supervisory/management personnel, regardless of job title or routine job duties.

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