ZipRecruiter

Log In

1

Guest Service Assistant Jobs in Florida (NOW HIRING)

The Caring Place

Guest Services Assistant

Miami, FL · On-site

Guest Service Assistant Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody's life. The ...

23 Restaurant Services

Service Assistant

Port Orange, FL · On-site

$12.75 - $17/hr

We're not your average restaurant, and we don't want your average Service Assistant, better known ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

23 Restaurant Services

Service Assistant

Tampa, FL · On-site

$14.25 - $19/hr

We're not your average restaurant, and we don't want your average Service Assistant, better known ... The primary focus is assisting the Servers with food running, table clearing, and guest service.

23 Restaurant Services

Service Assistant

Port Orange, FL · On-site

$12.75 - $17/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer ... You will ensure everyone who comes through our doors as a guest will leave as a friend by being ...

23 Restaurant Services

Service Assistant

Tampa, FL · On-site

$13.75 - $18.25/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer ... You will ensure everyone who comes through our doors as a guest will leave as a friend by being ...

23 Restaurant Services

Service Assistant

Port Orange, FL · On-site

$13 - $17.25/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer ... You will ensure everyone who comes through our doors as a guest will leave as a friend by being ...

23 Restaurant Services

Service Assistant

Tampa, FL · On-site

$14.25 - $19/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer ... You will ensure everyone who comes through our doors as a guest will leave as a friend by being ...

Cooper's Hawk

Host / Service Assistant

Tampa, FL · On-site

$13.25 - $18/hr

Monitor the Guest flow to support in positive restaurant operations * Manage special seating requests of Guests consistent with table availability * Communicate with other Tipped Service Assistants ...

Fords Garage

Service Assistant

Saint Petersburg, FL · On-site

$14.25 - $19/hr

Service Assistants work in the dining room maintaining and enhancing the quality of our customer ... You will ensure everyone who comes through our doors as a guest will leave as a friend by being ...

next page

Showing results 1-20

All JobsGuest Service JobsGuest Service Assistant JobsGuest Service Assistant Jobs in Florida

Guest Service Assistant information

See Florida salary details

$8

$13

$18

How much do guest service assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for guest service assistant in Florida is $13.59, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $15.43 per hour, depending on experience, location, and employer.

What is a guest service assistant?

Guest Service Assistants are customer-facing staff members who ensure that guests have a positive and comfortable experience at a business, such as a hotel, resort, or entertainment venue. Their duties typically include greeting guests, handling check-ins and check-outs, answering queries, resolving issues, and assisting with special requests. They play a key role in maintaining high standards of customer service and satisfaction. Excellent communication, problem-solving skills, and a friendly demeanor are essential for this role.

What skills and qualifications are needed to thrive as a guest service assistant?

To thrive as a Guest Service Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly, approachable demeanor help individuals excel in guest-facing situations. These skills ensure a positive guest experience, efficient operations, and repeat business for hospitality organizations.

What are some common challenges faced by guest service assistants, and how can I prepare for them?

Guest Service Assistants often encounter challenges such as managing high guest volumes during peak hours, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To prepare, it's helpful to develop strong communication and conflict-resolution skills, practice staying calm under pressure, and become familiar with the company's policies and procedures. Proactively learning about the property or service offerings can also help you provide quick and accurate assistance to guests, enhancing their overall experience.

What is the difference between Guest Service Assistant vs Front Desk Agent?

AspectGuest Service AssistantFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, event venuesHotels, motels, hospitality establishments
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, hospitality, guest assistanceReception, check-in, guest support

Both Guest Service Assistants and Front Desk Agents work in hospitality settings, providing customer service and guest support. While their roles overlap in guest interaction, Guest Service Assistants often focus on broader guest experience tasks, whereas Front Desk Agents primarily handle check-ins, check-outs, and reservations. Both positions require similar credentials and are vital in ensuring guest satisfaction in the hospitality industry.

What skills are needed for guest service assistant?

A guest service assistant needs strong communication and interpersonal skills to interact effectively with guests. Customer service skills, problem-solving abilities, and a friendly attitude are essential, along with the ability to handle multiple tasks and work in a team environment. Basic computer skills and knowledge of the facility or service are also beneficial.

What are the most commonly searched types of Guest Service jobs in Florida?

The most popular types of Guest Service jobs in Florida are:

What are popular job titles related to Guest Service Assistant jobs in Florida?

For Guest Service Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Guest Service Assistant jobs in Florida look for?

The top searched job categories for Guest Service Assistant jobs in Florida are:

What cities in Florida are hiring for Guest Service Assistant jobs?

Cities in Florida with the most Guest Service Assistant job openings:

Guest Service Assistant jobs near you
Infographic showing various Guest Service Assistant job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $28,258 per year, or $13.6 per hour.

Assistant Guest Services Manager

Clearwater Beach, FL • On-site

Evolution Parking & Guest Services
Hospitality Services • 201 - 500 employees
Learn more about Evolution Parking & Guest Servicesexternal

Full-time

Posted 9 days ago

Job description

Job Summary

The Assistant Guest Services Manager will be responsible for assisting the Guest Services Manager in overseeing and coordinating all activities related to the Valet operations. The Assistant Guest Services Manager will proactively approach, greet, and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.

Essential Responsibilities
  • Ensure each guest receives outstanding service by providing a friendly environment, which includes proactive greeting and thanking each guest.
  • Assist the Guest Services Manager in coordinating all activities related to valet operation.
  • Recommend measures to improve performance, guest satisfaction, and increase efficiency.
  • Perform Evolution and Forbes Standards training as required.
  • Assist the Guest Service Manager in conducting the “Daily Huddle” during all shifts.
  • Authorize and manage break schedules and other shift options as required.
  • Ensure standards of professionalism and cleanliness are always maintained.
  • Recruit qualified applicants for each position; ensuring adequate staff meet operational requirements.
  • Provide feedback to the Guest Service Manager for associate performance reviews and driving evaluations.
  • Provide input on personnel actions such as hiring, promotions, disciplinary measures, and termination.
  • Ensure quality assurance and management visibility to maintain high standards of quality, reliability, and safety.
  • Motivate and persuade team members to provide exceptional service.
  • Assist the Guest Services Manager in monitoring and enforcing established dress code and hygiene guidelines, including being properly identified, consistently applied, and followed.
  • Prepare schedules and compile payroll data as requested by the Guest Services Manager.
  • Assist with processing deposit verifications and auditing cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
  • Conduct lot inspections and suggest functional improvements as requested by the Guest Services Manager.
  • Assist the Guest Services Manager with prompt investigation of claims, providing support whether denied or approved.
  • Other duties as assigned.
Minimum Education Required
  • Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Understanding of general business practices including accounting, human resources, and customer service.
Minimum Experience Required
  • Experience in valet parking.
  • Valid US Driver's License.
  • 2+ years in a management position.
  • Experience with HRIS platforms, such as ADP.
  • Experience with Customer Service.
Skills Required
  • Strong customer service and client relationship skills.
  • Excellent oral and written communication skills.
  • Strong technology proficiency.
  • Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
  • Ability to collaborate effectively and work as part of a team.
  • Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

#64