ZipRecruiter

Log In

1

Guest Service Associate Jobs (NOW HIRING)

Troon

Guest Service Associate

Lubbock, TX

$8/hr

Key Responsibilities of the Guest Services Associate: * Assists with the overall upkeep of the clubhouse, cart storage area and parking lot. * Assists in the setup and execution of golf tournaments ...

Rubio's Coastal Grill

Guest Service Associate

Higley, AZ · On-site

$14.25 - $17.50/hr

Description Guest Service Associate - Job Summary As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Rubio's Coastal Grill

Guest Service Associate

Chandler, AZ · On-site

$15 - $18.50/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Peoria, AZ · On-site

$14.50 - $17.75/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Costa Mesa, CA · On-site

$15.75 - $19/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Phoenix, AZ · On-site

$14.75 - $17.75/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

El Segundo, CA · On-site

$15.75 - $19.25/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Phoenix, AZ · On-site

$14.75 - $17.75/hr

Description Guest Service Associate Job Summary- As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Rubio's Coastal Grill

Guest Service Associate

Tucson, AZ · On-site

$14.25 - $17.25/hr

Guest Service Associate As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining cleanliness, and restocking ...

Rubio's Coastal Grill

Guest Service Associate

Goodyear, AZ · On-site

$14.25 - $17.50/hr

Description Guest Service Associate Job Summary- As a Guest Service Associate, you'll interact with guests and support daily restaurant operations by taking orders, serving food, maintaining ...

Troon Golf

Guest Service Associate

Lubbock, TX · On-site

$12 - $14.50/hr

Key Responsibilities of the Guest Services Associate: * Assists with the overall upkeep of the clubhouse, cart storage area and parking lot. * Assists in the setup and execution of golf tournaments ...

next page

Showing results 1-20

All JobsGuest Service Associate Jobs

Guest Service Associate information

See salary details

$9

$15

$20

How much do guest service associate jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for guest service associate in the United States is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Guest Service Associates, and how can they be addressed?

Guest Service Associates often encounter challenges such as managing high guest volumes during peak times, handling difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To address these challenges, it’s important to develop strong communication and problem-solving skills, remain calm under pressure, and seek guidance from team leaders when needed. Building rapport with guests and collaborating closely with teammates helps create a supportive environment and ensures a consistently positive experience for visitors.

What is the difference between Guest Service Associate vs Front Desk Agent?

AspectGuest Service AssociateFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHotels, resorts, cruise ships, entertainment venuesHotels, motels, resorts, hospitality establishments
Employer & IndustryHospitality, travel, entertainmentHospitality, travel, lodging
Primary ResponsibilitiesAssisting guests, providing information, handling inquiriesChecking in/out guests, managing reservations, answering front desk calls

Both roles focus on guest interaction and customer service within the hospitality industry. While a Guest Service Associate often handles a broader range of guest needs and inquiries, a Front Desk Agent primarily manages check-in/check-out processes and reservations. Both positions require similar credentials and are essential for delivering excellent guest experiences.

What are the key skills and qualifications needed to thrive as a Guest Service Associate, and why are they important?

To thrive as a Guest Service Associate, you need strong interpersonal skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, patience, and a friendly attitude are standout soft skills in this role. These qualities ensure exceptional guest experiences, efficient operations, and positive brand representation.

Is a guest service associate entry level?

Yes, a guest service associate position is typically entry level and often requires minimal prior experience. It usually involves customer service skills, communication, and basic computer knowledge, making it accessible to those new to the workforce.

What is the work of a guest service associate?

A guest service associate is responsible for assisting customers or guests by providing information, resolving issues, and ensuring a positive experience. They often handle check-ins, answer questions, and address concerns, typically working in hospitality, retail, or service environments. Good communication skills and customer service experience are important for this role.

What are Guest Service Associates?

Guest Service Associates are front-line employees responsible for providing excellent customer service in hospitality and retail settings, such as hotels, resorts, or stores. Their duties typically include greeting guests, handling check-ins and check-outs, answering questions, resolving complaints, and ensuring a positive overall experience for customers. They often act as the main point of contact between guests and the organization, requiring strong communication and problem-solving skills. Guest Service Associates may also assist with reservations, process payments, and provide information about local attractions or services.

Is a guest service associate the same as a receptionist?

A guest service associate is a customer-facing role that involves assisting guests, answering questions, and providing information, often in hospitality or retail settings. A receptionist typically handles front desk duties such as greeting visitors, managing phone calls, and administrative tasks. While both roles involve customer interaction, their specific responsibilities and work environments differ.

Can I be a receptionist with no experience?

Guest Service Associate positions often do not require prior experience, as on-the-job training is common. Employers typically look for good communication skills, a friendly attitude, and basic computer knowledge, making it possible to start without previous experience in the role.
What cities are hiring for Guest Service Associate jobs? Cities with the most Guest Service Associate job openings:
What are the most commonly searched types of Guest Service jobs? The most popular types of Guest Service jobs are:
Who are the top companies hiring for Guest Service Associate jobs? The top employers for Guest Service Associate jobs are:
What states have the most Guest Service Associate jobs? States with the most job openings for Guest Service Associate jobs include:
Infographic showing various Guest Service Associate job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 70% Full Time, 15% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,084 per year, or $15.9 per hour.
Guest Service Associate

Guest Service Associate

Troon

Lubbock, TX

$8/hr

Part-time

Posted 20 days ago

Troon rating

6.2

Company rating: 6.2 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

16th of 27 rated golf clubs

Job description

The Rawls Course at Texas Tech University is excited to announce the exceptional career opportunity of full-time  Guest Services Associate. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.
 
Key Responsibilities of the Guest Services Associate:
  • Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
  • Assists in the setup and execution of golf tournaments and outings.
  • Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
  • Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
  • Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
  • Prepares golf carts for play following the standards of Troon Golf.
  • Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
  • Assists players by changing their golf spikes, if needed.
  • Performs range maintenance such as: presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
  • Directs start of play when necessary.
  • Maintains accurate records of golfers renting clubs.
  • Services the customer who is renting golf clubs and cleans rental clubs upon return.
  • Assists with food and beverage activities.
  • Cleans golfers' clubs upon completion of play.
  • Incorporates safe work practices in job performance.
  • Performs other duties as required.
Minimum Qualifications of the Guest Services Associate:
  • High School Diploma or GED; and six months to a year customer service experience or training.
 
Other Qualifications:
  • Regular and reliable attendance

What Troon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Troon Golf logo

About Troon Golf

Sourced by ZipRecruiter

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit

Industry

Fitness and sports centers, hospitality services and traveler accommodation

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

View All Troon Golf Jobs

Apply