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Guest Service Executive Jobs (NOW HIRING)

Executive, Guest Service

Robertson, WY · On-site

$14.50 - $17.75/hr

You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home.

Guest Service Agent

Kansas City, MO · On-site

$14.50 - $18.50/hr

The Guest Service Agent is often the first point of contact and the first impression for guests ... Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice ...

Guest Service Agent

Austin, TX

$14.25 - $18/hr

Guest Services Agents make the first impression upon our guests by extending a warm welcome ... Personal accountability and pride in results will be important for this executive to possess.

The Private Event Activation Executive is responsible for the oversight of all event execution ... Proven level of exceptional guest service. * Self-motivated with excellent time management skills ...

Guest Service Agent

Sacramento, CA

$16.25 - $20.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal ...

Guest Service Agent

Sacramento, CA

$16.25 - $20.75/hr

Guest Service Agent Greet, register and service guests in a friendly and courteous manner according ... Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal ...

Guest Service Advocate

Bolingbrook, IL · On-site

$13.25 - $16.25/hr

... guest services trends and insights, as well as recommendations and execution on process ... Office (Executives) and so forth) to resolve guests concerns and issues by assisting with ...

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Infographic showing various Guest Service Executive job openings in the United States as of May 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Guest Service Executive (Saudi National) - Front Office - Jumeirah Jabal Omar Hotel

Dubai Holding

Washington, DC

$18.50 - $22.75/hr

Full-time

Posted 10 days ago


Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.

About Jumeirah Jabal Omar

Located just minutes from Masjid Al Haram, Jumeirah Jabal Omar Makkah offers a seamless blend of comfort, connectivity, and Arabian hospitality in the heart of the Holy City. Spread across four towers, the hotel features a range of dining venues, retail outlets, a gym, executive lounge and meeting spaces. Guests can enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern and Southeast Asian cuisines.

About the Job

An opportunity has arisen for Guest Service Executive for Front Office Department to join Jumeirah Group. 

The main duties and responsibilities of this role:

  • Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.

  • Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.

  • Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.

  • Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.

  • Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.

  • Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.

About You

The ideal candidate for this position will have the following experience and qualifications:

  • Fluency in written and spoken English.

  • Knowledge of front office.

  • Strong interpersonal skills.

  • Ability to work without direction Initiative.

About the Benefits

We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA.

In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care packages, flights home, other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.