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Guest Service Executive Jobs (NOW HIRING)

EOS Hospitality

Guest Service Agent

Myrtle Beach, SC · On-site

$17/hr

Maintain complete knowledge of and comply with all departmental policies/service procedures ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

Kingston Resorts

Guest Service Agent

Myrtle Beach, SC · On-site

$17/hr

Maintain complete knowledge of and comply with all departmental policies/service procedures ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

EOS Hospitality

Guest Service Agent

Myrtle Beach, SC · On-site

$17/hr

Maintain complete knowledge of and comply with all departmental policies/service procedures ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

Kingston Resorts

Guest Service Agent

Myrtle Beach, SC · On-site

$17/hr

Maintain complete knowledge of and comply with all departmental policies/service procedures ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

EOS Hospitality

Guest Service Agent

Myrtle Beach, SC · On-site

$11.75 - $15/hr

Maintain complete knowledge of and comply with all departmental policies/service procedures ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

New

EOS USA

Guest Service Agent

Myrtle Beach, SC · On-site

$11.75 - $15/hr

Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ... Guest Service Agent Equal Opportunity Employer This employer is required to notify all applicants ...

New

Kingston Resorts

Guest Service Agent

Myrtle Beach, SC · On-site

$11.75 - $15/hr

Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ... Guest Service Agent Equal Opportunity Employer This employer is required to notify all applicants ...

New

G Lodging Management LP

Guest Service Agent

Austin, TX

$14.25 - $18/hr

Guest Services Agents make the first impression upon our guests by extending a warm welcome ... Personal accountability and pride in results will be important for this executive to possess.

Hospitality Ventures

Guest Service Associate

San Rafael, CA · On-site

$16.50 - $20/hr

Guest Service Associate As a Guest Service Associate, you will be the first point of contact for ... You control your destiny, and, if our executives are any indication, today's dishwasher can be ...

EOS USA

Part-time Guest Service Agent

Myrtle Beach, SC · On-site

$11.75 - $15/hr

Guest Services Agent The Kingston Resorts is a 145-acre oceanfront resort on the north-end of ... Present folio to guest and resolve any disputed charges. * Assist all departments/executives in ...

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Guest Service Executive information

Is guest service executive a stressful job?

A guest service executive role involves handling customer inquiries, resolving issues, and ensuring guest satisfaction, which can be demanding during busy periods or high guest volumes. The job requires strong communication skills, patience, and the ability to manage multiple tasks, making it potentially stressful at times but also rewarding for those who enjoy customer interaction.

What does a guest service executive do?

A guest service executive is responsible for assisting guests, addressing their inquiries, and ensuring a positive experience. They handle check-ins, resolve complaints, and provide information about services and amenities, often using communication skills and customer service tools. The role typically requires good interpersonal skills and knowledge of the establishment's policies.
What cities are hiring for Guest Service Executive jobs? Cities with the most Guest Service Executive job openings:
What are the most commonly searched types of Guest Service jobs? The most popular types of Guest Service jobs are:
What states have the most Guest Service Executive jobs? States with the most job openings for Guest Service Executive jobs include:
Guest Service Executive jobs near you
Infographic showing various Guest Service Executive job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Guest Service Agent

EOS Hospitality

Myrtle Beach, SC • On-site

$17/hr

Full-time

Posted 4 days ago

EOS Hospitality rating

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Responsibilities

  • Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
  • Ascertain callers' needs through open-ended questions.
  • Describe room accommodations and all amenities.
  • Accommodate special requests and designate such in the system following the hotel's standard operating procedures.
  • Access guest history records to best service guests; maintain accurate information in guest history files.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
  • Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
  • Present folio to guest and resolve any disputed charges.
  • Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
  • Perform additional duties, as assigned.

If you believe hospitality and a friendly smile are your strengths, we want to talk to you!

This is a seasonal, Part-Time position working at the Embassy Suites Myrtle Beach Resort. Flexible schedule is required, including weekends and holidays. We offer Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more!

EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

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