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Guest Service Executive Jobs (NOW HIRING)

CORE WORK ACTIVITIES Supporting Guest Services Teams Utilizes interpersonal and communication ... Informs and/or updates the executives, the peers and the subordinates on relevant information in a ...

Executive Chef

Cupertino, CA · On-site

$88K - $121K/yr

... guest experiences. What We Offer * $90,000-$100,000 / year + achievable bonus * Paid vacations ... Real growth opportunities Must-Have Qualifications * 2+ years of high-volume, full-service ...

Guest Service Agent

New York, NY · On-site

$16.50 - $20.75/hr

MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to ... Hospitality and Guest Service: Must have a desire to serve all guests. * Age Requirement: Must be ...

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is ... Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.

Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to ... Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice ...

Guest Service Representative

Loma Linda, MO · On-site

$12 - $14.75/hr

Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to ... Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice ...

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Guest Service Executive information

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Infographic showing various Guest Service Executive job openings in the United States as of May 2026, with employment types broken down into 32% Full Time, and 68% Part Time. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.
Guest Service Agent

$14 - $17.50/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Job description

Opportunity:  Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. 


Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager


Your Focus

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish methods of payment and verify credit.
  • Make and confirm reservations.
  • Compute bills, collect payments, and make change for guests.
  • Transmit and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a timely manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary. 
  • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
  • Perform bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Your Background and Skill

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It


Located near Sacramento's Land Park neighborhood, our upscale hotel is 2.6 miles from the Sacramento Executive Airport and 11 miles from the Sacramento International Airport, offering an ideal location with serene surroundings. Enjoy access to a variety of popular area attractions, such as Old Sacramento, the Sacramento Zoo and Sacramento City College. Whether here for work or play, retreat to our spacious hotel rooms and suites featuring luxurious bedding and bathrooms, and treat yourself to a delicious meal at our on-site seafood restaurant. You can also pamper yourself with a decadent treatment at our full-service, award-winning spa, and maintain your exercise routine at our 24-hour fitness center with cardio equipment and free weights. Before you leave, relax by the pool or the river while sipping a glass of wine from a local vineyard. Stylish event space is available for memorable events.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.


Hersha Hospitality Management logo

About Hersha Hospitality Management

Sourced by ZipRecruiter

Hersha Hospitality Management (HHM) is a well-established firm located in Harrisburg, PA, US, which operates in the hospitality industry. The company, hosted at hhmhospitality.com, is a dynamic and growing organization largely involved in a variety of hospitality-related services. Of these, their most prominent operations revolve around managing and investing in high quality hotels in urban gateway markets and regional destinations. Carving out a history of success since its inception, HHM is committed to excellence and creating value in all they do.

Industry

Traveler accommodation

Company size

501 - 1,000 Employees

Headquarters location

Philadelphia, PA, US

Year founded

1984

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