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Guest Service Specialist Jobs (NOW HIRING)

Guest Service Specialist

Lewiston, ID · On-site

$13.75 - $18/hr

As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning ...

New

Guest Service Specialist

Boise, ID · On-site

$12.75 - $16.75/hr

As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning ...

Guest Service Specialist

Big Sky, MT · On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Big Sky, MT · On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Williamsburg, VA · On-site

$12.50 - $16.50/hr

The Guest Service Specialist serves as a first point of contact for onsite guests in the historic area or the museums. This position is responsible for ensuring superior guest service, responding to ...

Guest Service Specialist

Canton, OH · On-site

$16 - $19/hr

Guest Service Specialist Gervasi Vineyard Canton, Ohio Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality ...

Guest Service Specialist

Canton, OH · On-site

$16 - $19/hr

Guest Service Specialist Gervasi Vineyard Canton, Ohio Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality ...

Guest Service Specialist

Roseville, MN · On-site

$16.37 - $18.50/hr

Guest Service Specialist SUPERVISOR: Assistant Manager As a Guest Service Specialist, you will be responsible for providing an elevated customer experience to all JUUT guests. Key Responsibilities ...

New

Guest Service Specialist

Roseville, MN · On-site

$16.37 - $18.50/hr

Guest Service Specialist SUPERVISOR: Assistant Manager As a Guest Service Specialist, you will be responsible for providing an elevated customer experience to all JUUT guests. Key Responsibilities ...

New

Guest Service Specialist

Big Sky, MT · On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Big Sky, MT · On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Bonita Springs, FL · On-site

$13 - $17/hr

Mister Car Wash Guest Service Specialist Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

As we accelerate our growth across the country, we're looking for a Guest Service Specialist (GSS) who is ready to stand out and be part of something special. Why Join Mister? * Be part of an ...

Guest Service Specialist Location: New York, NY (In-Person) Schedule: Monday-Friday, 9:00 AM - 5:30 PM EST Compensation: $24-26/hr, depending on experience About Furnished Quarters Furnished Quarters ...

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Guest Service Specialist information

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How much do guest service specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for guest service specialist in the United States is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a guest service specialist?

Guest Service Specialists are professionals responsible for ensuring a positive experience for customers or guests in settings such as hotels, resorts, or retail environments. They greet guests, answer questions, address concerns, and provide information about services or amenities. Their role often includes handling reservations, managing check-ins and check-outs, and resolving any issues that arise during a guest's stay. Strong communication and problem-solving skills are essential for this position. Guest Service Specialists help create a welcoming atmosphere and play a key role in customer satisfaction.

How does a guest service specialist typically collaborate with other departments to enhance the guest experience?

Guest Service Specialists work closely with housekeeping, maintenance, and management teams to ensure guests' needs are met promptly and efficiently. They serve as a central point of communication, relaying guest requests or concerns to the appropriate department and following up to ensure resolution. This collaborative approach helps maintain high service standards and smooth operations, enhancing overall guest satisfaction. Regular team meetings and open communication channels are common practices to support this coordination.

What are the key skills and qualifications needed to thrive as a guest service specialist, and why are they important?

To thrive as a Guest Service Specialist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office tools is commonly required. Outstanding communication, problem-solving, and a friendly demeanor are soft skills that set top performers apart. These abilities ensure guests have positive experiences, issues are resolved efficiently, and the organization maintains a strong reputation.

What is the difference between Guest Service Specialist vs Front Desk Agent?

AspectGuest Service SpecialistFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, cruise shipsHotels, motels, hospitality venues
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, guest experience, hospitality rolesReception, check-in, customer service roles

Both roles focus on guest interaction and customer service within the hospitality industry. A Guest Service Specialist often emphasizes enhancing guest experience and handling inquiries, while a Front Desk Agent primarily manages check-ins, reservations, and front-line customer interactions. The roles overlap in skills and work environment, but their specific responsibilities may differ based on employer needs.

What cities are hiring for Guest Service Specialist jobs?

Cities with the most Guest Service Specialist job openings:

What states have the most Guest Service Specialist jobs?

States with the most job openings for Guest Service Specialist jobs include:

Infographic showing various Guest Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,427 per year, or $15.6 per hour.

Guest Service Specialist

Stinker Stores

Lewiston, ID • On-site

$13.75 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Stinker Stores rating

5.0

Company rating: 5.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz


Job description

Hours: Full time, 30 to 40 hours a week.
Schedule: Open availability preffered - Days and times may vary; including weekends, evenings, and some holidays
Location: 311 N. 22nd St. Lewiston, ID 83501
Serve Guests. Build Connections. Brighten Someone's Day.
At Stinker, we believe every guest interaction matters.
As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning coffee, fueling up for a road trip, or simply sharing a smile, you'll play an important role in making Stinker a bright spot in our guests' day.
If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a team that feels like family, we'd love to meet you.
Why You'll Love Working Here
When you join Pete's Posse, you're joining a company that believes investing in people is the best business strategy.
We Offer
  • Medical, Dental, Vision, and Flexible Spending Account (FSA) options for Full Time employees
  • Competitive hourly pay with annual merit increases
  • Retirement: 401(k) & Roth with a skunktastic 25% discretionary company match of the first 10% of your wages, because we want to help you build a secure future!
  • Paid Time Off that increases with tenure for Full Time Employees
  • 6 paid holidays annually (holiday premium pay for hours worked) for Full Time employees
  • Employee discounts on fuel, merchandise, food, and more
  • DailyPay - giving you the option to access eligible earned wages before your regular payday.
  • Employee Assistance Program
  • Employee referral bonuses
  • $0.50/hour overnight premium for hours worked between 10:00 p.m. and 6:00 a.m.
  • Ongoing training and development
  • Opportunities for career advancement

Why Team Members Choose Stinker
At Stinker, our Guest Service Specialists do much more than run a register, they create welcoming experiences, build lasting guest relationships, and help keep our stores operating at their best.
Whether you're looking for your first job or the beginning of a long-term career, you'll work alongside leaders who are committed to your growth, recognize great work, and create opportunities for advancement.
Many of our Store Managers, District Managers, and other positions that are part of the Skunk Den, started their careers right here as Guest Service Specialists.
What You'll Do
You'll help create a clean, safe, and welcoming environment where every guest feels valued.
You'll:
  • Welcome every guest with friendly, helpful service
  • Assist guests with purchases, answer questions, and provide product recommendations
  • Accurately process cash, credit, and other payment transactions
  • Prepare fresh food and beverages while following food safety and quality standards
  • Stock merchandise, rotate products, and maintain attractive store displays
  • Maintain accurate pricing and product availability
  • Keep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and inviting
  • Follow company safety procedures and report safety concerns promptly
  • Work as part of a team to ensure smooth daily store operations
  • Support additional store responsibilities as business needs require

You'll Thrive Here If You...
  • Enjoy helping people and creating positive guest experiences
  • Work well in a fast-paced environment
  • Stay positive and solution-focused
  • Take pride in keeping your work area clean and organized
  • Can manage multiple priorities while maintaining attention to detail
  • Work well both independently and as part of a team
  • Communicate respectfully with guests and coworkers
  • Demonstrate reliability, accountability, and a willingness to learn

The Impact You'll Make
Every shift, you'll help create the experience that keeps guests choosing Stinker.
Your work helps:
  • Deliver outstanding guest service
  • Create clean, safe, and welcoming stores
  • Support food safety and product quality
  • Keep shelves stocked and merchandise available
  • Build guest loyalty through positive interactions
  • Support your team in achieving store goals

Success in this role is measured by:
  • Guest service and guest satisfaction
  • Food safety and cleanliness standards
  • Store appearance
  • Teamwork and reliability
  • Safety compliance
  • Operational execution

Grow Your Career
We believe careers are built one opportunity at a time.
Many of our leaders began as Guest Service Specialists and advanced into roles such as Shift Lead, Assistant Store Manager, Store Manager, District Manager, and positions in other areas of focus such as Category Management, IT, and Finance just to name a few.
We'll provide training, coaching, and support to help you grow your career with Stinker.
About Stinker
Since 1936, Stinker has been serving communities across Idaho, Colorado, and Wyoming as a family-owned convenience retailer with one simple purpose:
To make our world a better place by being a bright spot in the lives we touch, one employee, one guest, and one community at a time.
We're proud of the culture we've built, but we also know great companies never stop improving. We continually invest in our people, strengthen our leadership, and evolve the employee experience because we believe meaningful work starts with meaningful relationships.
We work hard, celebrate success together, encourage new ideas, and never lose sight of having a little fun along the way (after all, our mascot is Polecat Pete).
Qualifications
  • Must be at least 19 years of age
  • Previous customer service, retail, or food service experience is helpful but not required, we'll provide training
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
  • Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday
  • Ability to safely use step stools or ladders when stocking merchandise
  • Comfortable working in cooler and freezer environments as low as 0°F
  • Ability to work in a fast-paced retail environment while delivering exceptional guest experiences

Ready to Join Pete's Posse?
If you're looking for more than just a job, if you're looking for a team that values people, creates opportunities, and believes work should be both meaningful and fun, we'd love to meet you.
Apply today and help us continue making Stinker a bright spot in the lives we touch.
Learn more at https://www.stinker.com/stinkin-awesome-careers/
Stinker is proud to be an Equal Opportunity Employer and participates in E-Verify through ADP.
What You'll Do
You'll help create a clean, safe, and welcoming environment where every guest feels valued.
You'll:
  • Welcome every guest with friendly, helpful service
  • Assist guests with purchases, answer questions, and provide product recommendations
  • Accurately process cash, credit, and other payment transactions
  • Prepare fresh food and beverages while following food safety and quality standards
  • Stock merchandise, rotate products, and maintain attractive store displays
  • Maintain accurate pricing and product availability
  • Keep the sales floor, restrooms, food service areas, coolers, fuel islands, and parking lot clean and inviting
  • Follow company safety procedures and report safety concerns promptly
  • Work as part of a team to ensure smooth daily store operations
  • Support additional store responsibilities as business needs require

You'll Thrive Here If You...
  • Enjoy helping people and creating positive guest experiences
  • Work well in a fast-paced environment
  • Stay positive and solution-focused
  • Take pride in keeping your work area clean and organized
  • Can manage multiple priorities while maintaining attention to detail
  • Work well both independently and as part of a team
  • Communicate respectfully with guests and coworkers
  • Demonstrate reliability, accountability, and a willingness to learn

The Impact You'll Make
Every shift, you'll help create the experience that keeps guests choosing Stinker.
Your work helps:
  • Deliver outstanding guest service
  • Create clean, safe, and welcoming stores
  • Support food safety and product quality
  • Keep shelves stocked and merchandise available
  • Build guest loyalty through positive interactions
  • Support your team in achieving store goals

Success in this role is measured by:
  • Guest service and guest satisfaction
  • Food safety and cleanliness standards
  • Store appearance
  • Teamwork and reliability
  • Safety compliance
  • Operational execution

Grow Your Career
We believe careers are built one opportunity at a time.
Many of our leaders began as Customer Service Specialists and advanced into roles such as Shift Lead, Assistant Store Manager, Store Manager, District Manager, and even corporate leadership.
We'll provide training, coaching, and support to help you grow your career with Stinker.
About Stinker
Since 1936, Stinker has been serving communities across Idaho, Colorado, and Wyoming as a family-owned convenience retailer with one simple purpose:
To make our world a better place by being a bright spot in the lives we touch, one employee, one guest, and one community at a time.
We're proud of the culture we've built, but we also know great companies never stop improving. We continually invest in our people, strengthen our leadership, and evolve the employee experience because we believe meaningful work starts with meaningful relationships.
We work hard, celebrate success together, encourage new ideas, and never lose sight of having a little fun along the way (after all, our mascot is Polecat Pete).
Qualifications
  • Must be at least 19 years of age
  • Previous customer service, retail, or food service experience is helpful but not required, we'll provide training
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
  • Ability to stand, walk, bend, reach, and lift up to 50 pounds throughout the workday
  • Ability to safely use step stools or ladders when stocking merchandise
  • Comfortable working in cooler and freezer environments as low as 0°F
  • Ability to work in a fast-paced retail environment while delivering exceptional guest experiences.

Ready to Join Pete's Posse?
If you're looking for more than just a job, if you're looking for a team that values people, creates opportunities, and believes work should be both meaningful and fun, we'd love to meet you.
Apply today and help us continue making Stinker a bright spot in the lives we touch.
Learn more at https://www.stinker.com/stinkin-awesome-careers/
Stinker is proud to be an Equal Opportunity Employer and participates in E-Verify through ADP.

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