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Guest Service Specialist Jobs (NOW HIRING)

Guest Service Specialist

Big Sky, MT ยท On-site

$15.25 - $20/hr

Guest Service Specialist Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of ...

Guest Service Specialist

Jerome, ID ยท On-site

$12.75 - $16.75/hr

As a Guest Service Specialist, you'll be the friendly face that welcomes guests into our stores and creates experiences that keep them coming back. Whether you're helping someone grab their morning ...

Guest Service Specialist

Canton, OH ยท On-site

$17 - $19/hr

Guest Service Specialist Gervasi Vineyard Canton, Ohio Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality ...

Guest Service Specialist

Big Sky, MT ยท On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Big Sky, MT ยท On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Big Sky, MT ยท On-site

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

Williamsburg, VA ยท On-site

$12.50 - $16.50/hr

The Guest Service Specialist serves as a first point of contact for onsite guests in the historic area or the museums. This position is responsible for ensuring superior guest service, responding to ...

Guest Service Specialist

Vail, CO ยท On-site

$15.75 - $20.75/hr

Guest Services Specialist We're looking for an energetic, guest-focused Guest Services Specialist to join our Vail team. This is a dynamic, hybrid role responsible for creating exceptional ...

Guest Service Specialist Gervasi Vineyard Canton, Ohio Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality ...

Guest Service Specialist Gervasi Vineyard Canton, Ohio Gervasi Vineyard's Vision is to become a leading destination winery resort and restaurant group that delivers a world class hospitality ...

Guest Service Specialist

Big Sky, MT

$15.25 - $20/hr

Overview Guest Service Specialists are responsible for selling and fulfilling all lift tickets and pass products for Big Sky Resort. They also act as an information source for all of our guests. This ...

Guest Service Specialist

American Fork, UT ยท On-site

$12.25 - $16/hr

Guest Service Specialist Working at Mister Car Wash is all about opportunity --to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development ...

Guest Service Specialist

Ormond Beach, FL ยท On-site

$12 - $15.75/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Land O Lakes, FL ยท On-site

$11.50 - $15/hr

Mister Car Wash Guest Service Specialist Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Saint Augusta, MN ยท On-site

$13 - $17/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Austin, TX ยท On-site

$13.75 - $17.75/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Lebanon, TN ยท On-site

$13.25 - $17.25/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Cumming, GA ยท On-site

$12.25 - $16/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

Guest Service Specialist

Gainesville, GA ยท On-site

$12.75 - $16.75/hr

Guest Service Specialist (GSS) Mister Car Wash is leading the industry as the nation's largest and most innovative car wash brand. Our team members make a difference every day by delivering ...

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Guest Service Specialist information

See salary details

$9

$15

$23

How much do guest service specialist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for guest service specialist in the United States is $15.59, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is a guest service specialist?

Guest Service Specialists are professionals responsible for ensuring a positive experience for customers or guests in settings such as hotels, resorts, or retail environments. They greet guests, answer questions, address concerns, and provide information about services or amenities. Their role often includes handling reservations, managing check-ins and check-outs, and resolving any issues that arise during a guest's stay. Strong communication and problem-solving skills are essential for this position. Guest Service Specialists help create a welcoming atmosphere and play a key role in customer satisfaction.

How does a guest service specialist typically collaborate with other departments to enhance the guest experience?

Guest Service Specialists work closely with housekeeping, maintenance, and management teams to ensure guests' needs are met promptly and efficiently. They serve as a central point of communication, relaying guest requests or concerns to the appropriate department and following up to ensure resolution. This collaborative approach helps maintain high service standards and smooth operations, enhancing overall guest satisfaction. Regular team meetings and open communication channels are common practices to support this coordination.

What are the key skills and qualifications needed to thrive as a guest service specialist, and why are they important?

To thrive as a Guest Service Specialist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, point-of-sale (POS) software, and basic office tools is commonly required. Outstanding communication, problem-solving, and a friendly demeanor are soft skills that set top performers apart. These abilities ensure guests have positive experiences, issues are resolved efficiently, and the organization maintains a strong reputation.

What is the difference between Guest Service Specialist vs Front Desk Agent?

AspectGuest Service SpecialistFront Desk Agent
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentHotels, resorts, cruise shipsHotels, motels, hospitality venues
Employer & IndustryHospitality industry, customer-focused rolesHospitality industry, front-line customer service
Search & Comparison IntentCustomer service, guest experience, hospitality rolesReception, check-in, customer service roles

Both roles focus on guest interaction and customer service within the hospitality industry. A Guest Service Specialist often emphasizes enhancing guest experience and handling inquiries, while a Front Desk Agent primarily manages check-ins, reservations, and front-line customer interactions. The roles overlap in skills and work environment, but their specific responsibilities may differ based on employer needs.

What cities are hiring for Guest Service Specialist jobs?

Cities with the most Guest Service Specialist job openings:

What states have the most Guest Service Specialist jobs?

States with the most job openings for Guest Service Specialist jobs include:

Infographic showing various Guest Service Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,427 per year, or $15.6 per hour.