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Guest Experience Representative Jobs (NOW HIRING)

AEG

Guest Experience Supervisor

Richmond, VA · On-site

$23/hr

This position oversees 15-25 representatives per event, ensuring each section is properly staffed, policies are upheld, and guests enjoy a safe, fun, and welcoming atmosphere. The Guest Experience ...

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$22

How much do guest experience representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for guest experience representative in the United States is $13.86, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.38 per hour, depending on experience, location, and employer.

What is a guest experience representative?

Guest Experience Representatives are professionals who ensure that visitors have a positive and memorable experience at a venue, event, or business. They are responsible for greeting guests, addressing inquiries, resolving issues, and providing information about services or amenities. Their role is crucial in creating a welcoming environment and handling any concerns to maintain high customer satisfaction. These representatives often work in places like hotels, stadiums, museums, and entertainment venues.

What are the key skills and qualifications needed to thrive as a guest experience representative?

To thrive as a Guest Experience Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office technology is important for daily operations. Excellent communication, patience, and a friendly, professional demeanor help build rapport and resolve guest concerns effectively. These skills are crucial for creating positive guest interactions, fostering loyalty, and ensuring satisfaction in hospitality or event settings.

What are some typical challenges faced by guest experience representatives and how can they be managed?

Guest Experience Representatives often encounter challenges such as handling difficult customers, managing high guest volumes during peak times, and maintaining a consistently positive attitude throughout long shifts. Successful representatives rely on strong communication skills, patience, and problem-solving abilities to address guest concerns promptly and professionally. Support from a collaborative team and access to clear company policies also helps in managing these challenges effectively, ensuring both guest satisfaction and a positive work environment.

What cities are hiring for Guest Experience Representative jobs?

Cities with the most Guest Experience Representative job openings:

Who are the top companies hiring for Guest Experience Representative jobs?

The top employers for Guest Experience Representative jobs are:

What states have the most Guest Experience Representative jobs?

States with the most job openings for Guest Experience Representative jobs include:

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Guest Experience Representative jobs near you
Infographic showing various Guest Experience Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $28,837 per year, or $13.9 per hour.

Guest Experience Representative Fill-In

Breitenbush Hot Springs

Detroit, OR • On-site

$15.55/hr

Part-time

Re-posted 29 days ago

Job description

Breitenbush Hot Springs Retreat & Conference Center has immediate openings on its guest-facing office team as Guest Experience Representative. We are hiring for Part-Time, Fill In positions!  Fill-in positions are flexible, lasting anywhere from a couple of days to a couple of weeks.  We can work around your schedule.  This position is perfect for someone who has some flexibility with their schedule and would like to come work at Breitenbush from time to time.
 

The office team is seeking candidates who embody their values around service, self-motivation and clear, honest communication. Team members assist guests in our check-in office, store and with online reservations. Applicants must have excellent customer service and communication skills, computer literacy, great phone presence, the ability to multitask efficiently, pay attention to details and work closely with a team. We are looking for candidates who enjoy customer service and administrative work. A positive attitude, responsible work ethic and ability to live and work in an off-the-grid cooperative environment are a must.

Essential Qualifications:

  • Strong customer service abilities
  • Computer literacy - Google Suite is a must
  • Organizational skills - ability to execute tasks efficiently and accurately
  • Ability to work closely and constructively with a team
  • Ability to sit at a desk for 8 hour shifts
  • Ability to effectively switch between tasks
  • Ability to listen carefully to resolve guest issues within our policies using diplomacy and kindness

Additional Desired Qualifications:

  • Cashiering experience
  • Administration skills
  • Retail and Merchandising (Highly preferred) 

Bonus Qualifications:

  • Fundraising experience
  • Marketing skills
  • Could you offer a class to our guests? (yoga, meditation, etc.)

______________________________________

Breitenbush Hot Springs is an Equal Opportunity Employer. Breitenbush does not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or association with a protected class.

Compensation & Benefits:

  • Starting wage of $15.55/hour ... AND ...
  • Co-op provided housing at hot springs retreat center
  • Wellness leave accruals
  • All utilities (including high speed internet)
  • Guest privileges and discounted events
  • Organic vegetarian meals are provided
  • Discounted massages
  • Household items provided (Dr. Bronner's soap, toilet paper, etc)
  • Community living in the Cascade Mountains
  • Use of hot springs, sauna, yoga, wellness programs and more
  • Commute to work across a footbridge that spans the Breitenbush River
  • Co-op Membership opportunity

*Benefits are subject to change based on the needs of the Cooperative

Apply