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Guest Service Officer Jobs (NOW HIRING)

Hosco

Guest Services Officer

Miami, FL

Guest Services Officer This role calls for someone with communication, organization ... customer service, and decision-making skills. Aside from handling guest account services like ...

Princess Cruises

Always delivers guest service standards that meet or exceed Hotel Policies & Procedures for every guest interaction. * Rapidly acquires a thorough knowledge of the ship, procedures, onboard product ...

Princess Cruises

Guest Services Officer

New York, NY · On-site

Always holds daily desk hours as published or as directed by the Guest Services Director. Jr Asst ... Understanding of the foundation of customer service; ability and willingness to excel in delivering ...

KMG Hotels

Guest Service Agent

Kansas City, MO

$14.50 - $18.50/hr

The Guest Service Agent is often the first point of contact and the first impression for guests ... Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice ...

Caesars Entertainment

Guest Safety Officer

Chandler, OK · On-site

Must be able to successfully complete the Security Service Officer Documentation Assessment. * Must ... Must be able to make rational decisions when handling guest and employee issues. * Must be able to ...

Choice Hotels

Guest Service Representative

Columbus, IN

$12.50 - $15.25/hr

As a Guest Services, a day at the office can include: • Being a Chief Reminding Officer to your team by ensuring checklists and daily tasks are completed accurately, to ensure a smooth and ...

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Guest Service Officer information

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How much do guest service officer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for guest service officer in the United States is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $19.23 per hour, depending on experience, location, and employer.
Guest Service Officer jobs near you
Infographic showing various Guest Service Officer job openings in the United States as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Physical job distribution, with an average salary of $38,898 per year, or $18.7 per hour.
Guest Services Officer - Level 1

Guest Services Officer - Level 1

Chelsea Piers New York

Manhattan, NY

$16 - $18/hr

Other

Posted 5 days ago

Chelsea Piers rating

7.0

Company rating: 7.0 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

12th of 54 rated activity centers and activity clubs

Job description

Guest Services Officer - Level 1

Chelsea - New York, NY 10011

Overview

Salary Range $16.00 - $18.00 Hourly

Description

At Chelsea Piers you will find colleagues who are passionate about what we do. Careers at Chelsea Piers offer unmatched facilities, excellent benefits, and proven career growth opportunities for people who are passionate about transforming the lives of our community through sports, fitness, and event experiences.

Chelsea Piers is seeking to hire Guest Services Officers. A Guest Services Officer is the first person guests see when they come to Chelsea Piers. Officers set the initial expectation of customer service at Chelsea Piers. They must greet all customers professionally and courteously, assist them with questions, and give directions to specific sites. Guest Services Officers are also responsible for maintaining a safe place for all our customers and employees.

Responsibilities:
  • Greet visitors and provide information and directions courteously and professionally
  • Maintain safe, secure, and orderly sites and facilities
  • Direct customer vehicles to proper parking locations and open spots, direct delivery and commercial vehicles to their drop-off and loading areas, direct cars, bikes, and pedestrians at crosswalks
  • Report any/all hazardous situations
  • Prohibit loitering, onsite consumption of alcohol, and use of illegal drugs
  • Assist maintenance and parking departments when necessary, including seasonal snow removal
  • Walk the site to guard against vandalism and theft
  • Make scheduled facility rounds to ensure proper safety throughout the complex
  • Complete accident reports when appropriate
  • When closed, ensure all doors are securely locked and that there are no unauthorized persons in the complex
  • Reporting boat arrivals and departures
Qualifications

You are friendly, outgoing, and enjoy working in a team environment. You have:

  • Superior customer service skills
  • Excellent verbal communication skills
  • Ability to lift a minimum of fifty pounds
  • Ability to remain on feet, either standing at post or walking assigned area, for up to six hours at a time
  • Ability to be outside in the elements while on exterior posts
  • Ability to convey authority respectfully and professionally
  • Ability to maintain a clean and neat appearance at all times

If you do not have already have the following certifications, you will have to obtain:

  • FDNY Fire Guard certification F-03 and F-01 within the first ninety (90) days of employment
  • Flagger Certification within the first six (6) months of employment

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