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Guest Service Officer Jobs (NOW HIRING)

SkyPAC / The Newton Theatre

Security Officer

Newton, NJ · On-site

$16.50 - $19.75/hr

The Event Security & Guest Services Officer is responsible for maintaining a safe, secure, and welcoming environment for patrons, performers, staff, and volunteers. Successful candidates will possess ...

Princess Cruises

Consistently assists the Guest Services teams with daily operational inquiries from Japanese ... Understanding of the foundation of customer service; ability and willingness to excel in delivering ...

Princess Cruises

Consistently assists the Guest Services teams with daily operational inquiries from Japanese ... Understanding of the foundation of customer service; ability and willingness to excel in delivering ...

PILOT

Representative, Guest Services

Knoxville, TN · On-site

$13 - $15.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and ... Strong guest service skills and the ability to exhibit empathy * Ability to adapt to change and ...

Pilot Company (SSC)

Representative, Guest Services

Knoxville, TN

$11.50 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and ... Strong guest service skills and the ability to exhibit empathy * Ability to adapt to change and ...

Pilot Company (SSC)

Representative, Guest Services

Knoxville, TN · On-site

$11.50 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and ... Strong guest service skills and the ability to exhibit empathy * Ability to adapt to change and ...

Lucky Strike Lanes

Security Officer

Boston, MA · On-site

$17.50 - $20.75/hr

Security Officer Your next adventure starts here! At Lucky Strike Entertainment, great times and ... Assists with monitoring alcohol service security functions, including guest serving limits

Pilot Company

Representative, Guest Services

Knoxville, TN · On-site

$11.50 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and ... Strong guest service skills and the ability to exhibit empathy * Ability to adapt to change and ...

Pilot Flying J

Representative, Guest Services

Knoxville, TN · On-site

$11.50 - $14.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and ... Strong guest service skills and the ability to exhibit empathy * Ability to adapt to change and ...

Lucky Strike Lanes

Security Officer

Seattle, WA · On-site

$22.50/hr

Security Officer Your next adventure starts here! At Lucky Strike Entertainment, great times and ... Assists with monitoring alcohol service security functions, including guest serving limits

Adamah

Director of Guest Services

Reisterstown, MD · On-site

As a leader in the Hospitality division, this role fosters guest service excellence ... Work with the COO, Eve Wachhaus on business development and cultivation to support business ...

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How much do guest service officer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for guest service officer in the United States is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $19.23 per hour, depending on experience, location, and employer.
Guest Service Officer jobs near you
Infographic showing various Guest Service Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,898 per year, or $18.7 per hour.

Security Officer

SkyPAC / The Newton Theatre

Newton, NJ • On-site

$16.50 - $19.75/hr

Other

Re-posted 4 days ago

Job description

JOB TITLE & POSITION OVERVIEW

Position: Event Security Officer

The Newton Theatre is seeking a dependable, level-headed, and customer-service-oriented Event Security & Guest Services Officer to join our event staff team. This part-time, event-based position typically involves 4-8 shifts a month, with most shifts lasting approximately 5 hours.

The Event Security & Guest Services Officer is responsible for maintaining a safe, secure, and welcoming environment for patrons, performers, staff, and volunteers. Successful candidates will possess strong observational skills, sound judgment, excellent interpersonal skills, and the ability to remain calm and professional in dynamic situations.

RESPONSIBILITIES
  • Assist with the orderly flow of patrons entering and exiting the venue.
  • Monitor audience behavior and address issues in a professional and respectful manner.
  • Staff entrances, exits, lobby areas, and designated security posts.
  • Help enforce venue policies and procedures.
  • Respond appropriately to disturbances, medical incidents, or emergency situations.
  • Assist with artist security and backstage access control.
  • De-escalate conflicts and resolve patron issues whenever possible.
  • Prepare accurate written incident reports when necessary.
  • Work cooperatively with venue management, local law enforcement, EMS, and fire personnel.
REQUIRED QUALIFICATIONS
  • Current New Jersey SORA Certification.
  • Minimum 1 year of security, public safety, military, law enforcement, hospitality, or related experience.
  • Strong interpersonal and communication skills.
  • Ability to remain calm and make sound decisions under pressure.
  • Strong observational and problem-solving abilities.
  • Reliable transportation and punctual attendance.
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 50 pounds.
  • Availability to work evenings, weekends, and holidays as required by the event schedule.
PREFERRED QUALIFICATIONS
  • Experience working in live entertainment, performing arts, sporting events, or other public assembly venues.
  • Current or former law enforcement, military, EMS, or fire service experience.
  • CPR, First Aid, and AED certification.
  • Experience preparing incident reports and witness statements.
COMPENSATION

Compensation is commensurate with experience and qualifications.

REPORTS TO

Operations Director
President & CEO

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