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Genesys Developer Jobs (NOW HIRING)

AceStack LLC

Genesys Developer

Newark, NJ · On-site

Genesys Developer Location: Newark, NJ - onsite Employment Type: Contract Job Summary We are seeking an experienced Genesys Developer to design, develop, customize, and support contact center ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

United IT Solutions

Genesys Developer

Austin, TX · On-site

Genesys Routing composer developer ORS Implementation * Will be constantly utilizing your experience in Genesys eServices and Genesys suites of products (Framework, eServices, Routing, Reporting ...

Syntricate Technologies

Genesys Developer

Tampa, FL · On-site

Job Title: Genesys Developer Location: Tampa, FL Duration: Contract Skills Required: * Design and developing Genesys Web messaging/Chat Bot solution * Design and implement Genesys Digital Bot ...

Pyramid Consulting

Genesys Developer

Columbus, OH · On-site

Genesys Developer We currently have a job opening with one of our Direct Client and need a Genesys Developer with experience in IT. This is an 18-36 months contract opportunity and this job is ...

Samprasoft

Genesys Developer

Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers, 2 QA. Ideal Candidate Candidate must have experience in Contact center technology especially in ...

Samprasoft

Genesys Developer

Genesys Routing Developer Team Structure: Team Structure: 1 Scrum Master, 1 Team lead, 4 Developers, 2 QA. Ideal Candidate Candidate must have experience in Contact center technology especially in ...

Syntricate Technologies

Genesys Developer

Austin, TX · On-site

Genesys Developer Location: Austin, TX Duration: Contract Skills Required: * 5+ Years of experience in Genesys 8.x, Genesys eServices. * 5+ years of experience in RabbitMQ. * 5+ Years of experience ...

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

Georgia IT Inc

Genesys Developer-Plano, TX

Plano, TX · On-site

Genesys Developer Location: Plano, TX Rate: DOE $/Yr. Position Type: Full Time Interview Process: Phone Followed by F2F US Citizen, Green Card and GC EAD • Current employment as developer in ...

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Genesys Developer information

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How much do genesys developer jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for genesys developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Genesys Developer position, and why are they important?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys Developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What is a Genesys Developer job?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

More about Genesys Developer jobs
What cities are hiring for Genesys Developer jobs? Cities with the most Genesys Developer job openings:
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Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 2% Part Time, and 14% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.
Genesys Developer

Genesys Developer

AceStack LLC

Newark, NJ • On-site

Other

Posted 12 days ago

Job description

Job Title: Genesys Developer
Location: Newark, NJ - onsite
Employment Type: Contract
Job Summary
We are seeking an experienced Genesys Developer to design, develop, customize, and support contact center solutions using the Genesys platform. The ideal candidate will have strong hands-on experience with Genesys Cloud or Genesys Engage, along with solid integration, scripting, and troubleshooting skills to deliver high-quality customer engagement solutions.
Required Skills & Qualifications
  • Strong experience with Genesys Cloud CX or Genesys Engage
  • Hands-on experience with:
  • Genesys Architect / Composer
  • IVR and call routing strategies
  • Outbound and inbound call flows
  • Proficiency in Java, JavaScript, or similar scripting languages
  • Experience with REST APIs, web services, and integrations
  • Good understanding of SIP, VoIP, and contact center technologies
  • Experience with SQL / databases
  • Strong debugging, analytical, and problem-solving skills
  • Excellent communication and collaboration skills
Preferred Qualifications
  • Genesys certifications (GCP, GCE, or equivalent)
  • Experience with Omnichannel solutions (chat, email, messaging, social)
  • Knowledge of cloud platforms (AWS, Azure, GCP)
  • Experience with DevOps tools, CI/CD pipelines
  • Prior experience in large-scale enterprise contact centers
AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

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