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Genesys Developer Jobs (NOW HIRING)

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

Techvilla Solutions

Genesys Developer

$57.50 - $78.75/hr

Lead and support contact center migrations to Genesys Cloud CX, including configuration, enablement, and post-migration support. * Implement and support AI-driven customer engagement solutions ...

Computer Futures

Genesys Developer

Houston, TX

Development and Administration Genesys Proactive Customer Communication Genesys Engage platform Genesys Agent Desktop (IW) Genesys Info Mart Genesys Composer Development o Eclipse IDE o XML ...

Purple Drive Technologies

Genesys Developer

Almond, NY · On-site

$49 - $67/hr

Overview: • 4+ years of hands-on experience in Contact Center technologies with strong expertise in Genesys Cloud IVR development using Architect • Proven capability in IVR design and end-to-end ...

Zortech Solutions

Genesys Developer

Charlotte, NC · On-site

Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...

krg technology inc

Genesys Developer

New York, NY · On-site

Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...

Deegit Inc

Genesys Developer/Consultant

San Diego, CA · On-site

Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...

Upgrade

Genesys Engineer

Phoenix, AZ

We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...

PTP

Genesys Engineer - REMOTE

CA · On-site +1

We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

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Genesys Developer information

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How much do genesys developer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for genesys developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Genesys Developer position, and why are they important?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys Developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What is a Genesys Developer job?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

More about Genesys Developer jobs
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Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, 16% Part Time, and 73% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.
Genesys Developer

Genesys Developer

Caresoft Inc.

New York, NY • On-site

$45 - $50/hr

Contractor

Posted 7 days ago

Job description

Title: Genesys Developer
Location: New Jersey/New York
Duration: Long term

Responsibilities:

  • Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
  • Experience with management and development of speech recognition systems and grammars.
  • Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI
  • Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
  • Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
  • Candidates need to have hands on experience in Genesys cloud development with in-depth knowledge in the Genesys cloud and its functionalities