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Genesys Developer Jobs (NOW HIRING)

3B Staffing LLC

Genesys Developer

Addison, TX · On-site

Role: Genesys Developer Location: Addison Texas - Look for local candidates only Video Interview Must have skills: Genesys Cloud CX/PureCloud, IVR, NICE, Siebel CRM, Genesys on-premise/cloud ...

3B Staffing LLC

Genesys Developer

Addison, TX · On-site

Role: Genesys Developer Location: Addison Texas - Look for local candidates only Video Interview Must have skills: Genesys Cloud CX/PureCloud, IVR, NICE, Siebel CRM, Genesys on-premise/cloud ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

3B Staffing LLC

Genesys Developer

Detroit, MI · On-site

Genesys Developer *Local to NC or MI *In person Interview Description: DAILY RESPONSIBILITES: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business ...

Pyramid Consulting, Inc

Genesys Developer

Columbus, OH · On-site

Pyramid Consulting, Inc is seeking a Genesys Developer for a contract position. The role involves designing, configuring, and implementing Genesys Framework, as well as assisting in the planning and ...

Syntricate Technologies

Genesys developer

Tampa, FL · On-site

$71K - $97K/yr

Syntricate Technologies is seeking a Genesys Developer to design and develop various Genesys solutions. The role involves implementing chat bot solutions, SMS solutions, and custom integrations ...

3B Staffing LLC

Genesys Developer

Detroit, MI · On-site

Genesys Developer *Local to NC or MI *In person Interview Description: DAILY RESPONSIBILITES: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business ...

PTP

Genesys Developer - REMOTE

Sacramento, CA · On-site +1

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

3B Staffing LLC

Genesys Developer

Boston, MA · Remote

$60 - $69/hr

Genesys Developer .....Must Have's.....: (Make sure these are in the "company descriptions" on the resume, not just at the top under "Summary" * All of these are "must haves"..... please have this ...

3B Staffing LLC

Genesys Developer

Boston, MA · Remote

$60 - $69/hr

Genesys Developer .....Must Have's.....: (Make sure these are in the "company descriptions" on the resume, not just at the top under "Summary" * All of these are "must haves"..... please have this ...

Computer Futures

Genesys Developer

Houston, TX · On-site

Development and Administration Genesys Proactive Customer Communication Genesys Engage platform Genesys Agent Desktop (IW) Genesys Info Mart Genesys Composer Development o Eclipse IDE o XML ...

3B Staffing LLC

Sr. Genesys Developer

Lansing, MI · On-site

Sr. Genesys Developer Description: Genesys Architecture * Deep understanding of Genesys system architecture On-Prem * Design of scalable, high-availability, and secure Genesys environments

3B Staffing LLC

Sr. Genesys Developer

Lansing, MI · On-site

Sr. Genesys Developer Description: Genesys Architecture * Deep understanding of Genesys system architecture On-Prem * Design of scalable, high-availability, and secure Genesys environments

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How much do genesys developer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for genesys developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What is a Genesys developer?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are the key skills and qualifications needed to thrive as a Genesys developer?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

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Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.

Genesys Developer

3B Staffing LLC

Addison, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Role: Genesys Developer

Location: Addison Texas - Look for local candidates only

Video Interview

Job Description

Must have skills:

Genesys Cloud CX/PureCloud, IVR, NICE, Siebel CRM, Genesys on-premise/cloud development, IVR scripting, routing, reporting, API/SDK integrations, call recording, cloud security, Java/Python/JavaScript, contact center network topology, Agile, design documentation.

10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
Working experience on Major Genesys and NICE platform upgrades
Utilize Genesys cloud APIs,SDKs and tools to build integrations and extensions
Experience with Genesys products (PureCloud, PureEngage,PureConnect)
Experience with call recording platforms (NICE, Genesys IR)
Experience with Genesys Cloud APIs,SDKs and development tools
Knowledge on Genesys Cloud security features
Proficiency with programming languages (Java,Python,JavaScript)
Excellent problem solving skills
Strong and confident knowledge in Contact Center network topology
Coordinate with other tech partners like Avaya, network partners and product vendors
Knowledge in Siebel CRM Application Integration
Familiar with Agile methodologies and related process.
Ability to arrange and write Design Documents.

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