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Genesys Developer Jobs in California (NOW HIRING)

PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking ...

Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...

We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...

Lead a team of engineers in implementation activities * Expert hands-on experience with Genesys installation, configuration and development * Work closely with Project Managers to ensure on-time ...

... Engineering, Business Intelligence, Data Management, SOA, BPM, Data Warehousing, SharePoint ... Position title: Genesys Architect Location: San Francisco CA Duration: 6-12 Months+ Essential ...

Genesys Voice Platform (GVP) * Speech enabled IVR applications * Java programming Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent ...

Java Developer

Rancho Cordova, CA · Hybrid

$55.25 - $71.50/hr

Nuance MIX and/or Genesys Pure Cloud knowledge * UI framework knowledge such as Angular, React and/or Node * Natural Language and Voice Biometrics knowledge * AGILE, JIRA, and Confluence experience ...

Telecom Engineer

San Ysidro, CA · On-site

$39.59 - $45.84/hr

We are looking for a Telecom Engineer to support a healthcare organization in San Diego, California ... Genesys Cloud and Cisco Webex Calling environments. • Support site-by-site voice platform ...

Summary Position Summary The Jr. Customer Experience Engineer supports the administration ... Genesys Cloud Administration * Serve as a day-to-day administrator for Genesys Cloud - managing ...

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Genesys Developer information

See California salary details

$19

$56

$75

How much do genesys developer jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for genesys developer in California is $56.50, according to ZipRecruiter salary data. Most workers in this role earn between $50.53 and $65.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Genesys Developer position, and why are they important?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys Developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What is a Genesys Developer job?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are the most commonly searched types of Genesys Developer jobs in California? The most popular types of Genesys Developer jobs in California are:
What are popular job titles related to Genesys Developer jobs in California? For Genesys Developer jobs in California, the most frequently searched job titles are:
What job categories do people searching Genesys Developer jobs in California look for? The top searched job categories for Genesys Developer jobs in California are:
Infographic showing various Genesys Developer job openings in California as of June 2026, with employment types broken down into 13% Full Time, 13% Part Time, and 74% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $117,521 per year, or $56.5 per hour.
Genesys Developer - REMOTE

Genesys Developer - REMOTE

PTP

Sacramento, CA • On-site, Remote

Full-time

Posted 9 days ago


Job description

Job Description
About Us
We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you.
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
  • Facilitate JAD sessions with customers
  • Define and document detailed business and technical requirements
  • Design and develop Genesys desktop solutions
  • Expert hands-on experience with Genesys installation, configuration and development
  • Work closely with Project Managers to ensure on-time, quality delivery
  • Assist sales team with customer meetings and technical presentations
  • Mentor other technical team members

Requirements
In addition to excellent communication and client interaction skills, you should have at least 2 years of experience with:
  • Genesys Desktop (iWS, WDE and WWE)
  • .NET and C# Development

Desired Experience
  • Genesys Routing
  • Genesys Composer
  • Genesys Reporting
  • Genesys Voice Portal
  • Genesys SIP Server
  • Genesys eServices
  • Genesys iWD
  • Java Development

Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.

PTP logo

About PTP

Sourced by ZipRecruiter

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

Year founded

2004