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Junior Genesys Developer Jobs (NOW HIRING)

Exo Talent Partners

RF Engineer IV

Baltimore, MD · On-site

$145K - $175K/yr

... proposals • Mentor junior engineers Qualifications • Bachelor's Degree in Electrical ... with Genesys, OrCad, MATLAB, PSPICE or similar tools • Ability to obtain security clearance ...

General Investment LLC

PR · On-site

Integrate external platforms such as Genesys Cloud. * Collaborate with cross-functional teams to define technical and business requirements. * Mentor and support junior developers and development ...

Exo Talent Partners

Principal RF Design Engineer

MD · On-site

$150K - $225K/yr

Mentor junior engineers and foster cross-disciplinary collaboration. What You Bring * Bachelor ... Familiarity with tools such as Keysight Genesys, OrCAD, MATLAB, and PSPICE. * Strong technical ...

Athens Services

Call Center Supervisor

Irwindale, CA · On-site

Summary Position Summary The Jr. Customer Experience Engineer supports the administration ... Genesys Cloud Administration * Serve as a day-to-day administrator for Genesys Cloud - managing ...

Belcan

Senior RF Design Engineer

Liberty Township, OH

$125K - $175K/yr

Mentor junior RF engineers and guide Engineering Technicians to complete project tasks effectively ... Expert in Engineering Design Software tools such as Genesys, AWR, and SPICE. * Demonstrated ability ...

FAVARH

This role blends deep expertise in Avaya, Microsoft Teams Voice, Genesys, POTS modernization, POTS ... Mentor junior engineers and contribute to internal knowledge development, best practices, and ...

FAVARH

This role blends deep expertise in Avaya, Microsoft Teams Voice, Genesys, POTS modernization, POTS ... Mentor junior engineers and contribute to internal knowledge development, best practices, and ...

Leidos

Salesforce Senior Developer

Reston, VA · On-site

$130K - $159K/yr

... junior and mid-level developers * Collaborate with stakeholders to translate business needs into ... Implementations of additional contact center technology (CXone, Genesys, etc.) and additional ...

Leidos

Salesforce Senior Developer

Reston, VA · On-site +1

$130K - $159K/yr

... junior and mid-level developers * Collaborate with stakeholders to translate business needs into ... Implementations of additional contact center technology (CXone, Genesys, etc.) and additional ...

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Junior Genesys Developer information

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$137.5K

How much do junior genesys developer jobs pay per year?

As of Jun 13, 2026, the average yearly pay for junior genesys developer in the United States is $88,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $87,000.00 per year, depending on experience, location, and employer.

What are Junior Genesys Developers?

Junior Genesys Developers are entry-level professionals who specialize in working with the Genesys platform, a leading solution for customer experience and contact center management. They assist in designing, developing, and maintaining applications and integrations within the Genesys environment, often working under the guidance of senior developers. Typical responsibilities include troubleshooting, writing code, configuring workflows, and supporting deployments to ensure smooth customer service operations. Junior Genesys Developers usually have a background in software development and a basic understanding of contact center technologies.

What is the difference between Junior Genesys Developer vs Genesys Support Engineer?

AspectJunior Genesys DeveloperGenesys Support Engineer
Required CredentialsBasic programming skills, Genesys certifications often preferredGenesys certifications, technical troubleshooting skills
Work EnvironmentDevelopment teams, project-based tasksSupport teams, troubleshooting and client assistance
Industry UsageIT and customer experience solutionsCustomer support and technical assistance

The Junior Genesys Developer primarily focuses on developing and customizing Genesys solutions, requiring programming skills and some certifications. In contrast, the Genesys Support Engineer handles troubleshooting, technical support, and client assistance, often requiring similar certifications but with a focus on problem-solving. Both roles are essential in the Genesys ecosystem but differ in daily responsibilities and skill emphasis.

What are some common challenges a Junior Genesys Developer might face when starting out, and how can they overcome them?

As a Junior Genesys Developer, you may initially find it challenging to navigate the complexity of the Genesys platform, especially integrating it with existing communication systems and understanding the unique scripting languages and APIs. Collaboration with senior developers and frequent use of Genesys documentation can help bridge knowledge gaps. Additionally, proactively seeking feedback and participating in team code reviews will accelerate your learning curve and help you build confidence in deploying customer experience solutions.

What are the key skills and qualifications needed to thrive as a Junior Genesys Developer, and why are they important?

To thrive as a Junior Genesys Developer, you need a working knowledge of programming (often Java or C#), understanding of contact center operations, and a relevant technical degree or experience. Familiarity with Genesys platforms, APIs, IVR systems, and possibly Genesys certification are typically required. Strong problem-solving, effective communication, and a willingness to learn are valuable soft skills in this role. These skills are essential for building, integrating, and supporting customer experience solutions that meet business needs and ensure reliable service.
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What cities are hiring for Junior Genesys Developer jobs? Cities with the most Junior Genesys Developer job openings:
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Junior Genesys Developer jobs near you
Infographic showing various Junior Genesys Developer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $88,976 per year, or $42.8 per hour.

Genesys Cloud CX Solution Architect

Prophecy Technologies

Cary, NC • On-site

$58.75 - $80.50/hr

Full-time

Posted 20 days ago

Job description

Job Summary
We are seeking an experienced Genesys Cloud CX Solution Architect to lead the design, development, and deployment of cloud-based contact center solutions. The role focuses on architecting scalable and secure Genesys Cloud CX environments, integrating enterprise systems, and implementing automation and AI-powered solutions to improve customer engagement and operational efficiency. The architect will collaborate with business stakeholders, developers, and IT teams to ensure seamless deployment and optimal performance of contact center platforms.
Location
Cary, NC (Local Candidates Only)
Experience
8-10 Years (Overall Experience: 8-12 Years)
Key Responsibilities
  • Design scalable and secure Genesys Cloud CX architectures aligned with business requirements.
  • Architect and implement AI-powered Intelligent Virtual Assistant (IVA) solutions.
  • Develop architecture blueprints, workflows, and implementation best practices.
  • Configure Genesys Cloud CX components including IVR, ACD, call routing, workforce engagement, and analytics.
  • Integrate Genesys Cloud CX with third-party applications such as CRM, WFM, and AI/ML systems.
  • Troubleshoot and resolve technical issues to ensure high availability and minimal downtime.
  • Collaborate with business teams to analyze contact center requirements and translate them into technical solutions.
  • Work closely with developers, engineers, and IT teams to ensure smooth deployment and integration.
  • Provide technical mentorship and guidance to junior team members.

Required Skills & Experience
  • Strong expertise in Genesys Cloud CX architecture and configuration.
  • Experience with IVR, ACD, SIP trunking, call routing, workforce engagement management (WEM), and analytics.
  • Experience integrating contact center solutions with enterprise applications.
  • Proficiency with REST APIs, JSON, OAuth, and Web Services.
  • Experience with automation scripting languages such as JavaScript, Python, or PowerShell.
  • Experience implementing CI/CD and DevOps practices within Genesys Cloud environments.
  • Experience with cloud platforms such as AWS or Azure.

Competencies
  • Contact Center Architecture
  • Cloud Solution Architecture
  • API & System Integration
  • Automation & Workflow Optimization
  • Problem Solving & Incident Resolution
  • Technical Leadership & Collaboration
  • Customer Engagement Technology Strategy

Preferred Skills
  • Experience with AI-powered contact center automation.
  • Knowledge of Avaya Aura or CTI Genesys platforms.
  • Experience integrating CRM systems and enterprise customer engagement platforms.
  • Familiarity with cloud-native architecture and DevOps practices.

Apply