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Junior Genesys Developer Jobs (NOW HIRING)

Senior Engineer - Genesys Cloud

Exeter, CA · On-site +1

$107K - $147K/yr

Provide technical guidance to junior engineers and contribute to internal knowledgesharing initiatives. * Stay current with Genesys Cloud updates, new features, and industry best practices.

Principal Software Engineer

Concord, NC · On-site +1

$125K - $168K/yr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Actively participate in peer code reviews and provide mentorship to junior engineers. Required ...

New

Principal Software Engineer

Florida, NY · On-site +1

$138K - $186K/yr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Actively participate in peer code reviews and provide mentorship to junior engineers. Required ...

New

$165 - $291/hr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Actively participate in peer code reviews and provide mentorship to junior engineers. Required ...

Posted today

NY · On-site

$165 - $291/hr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Actively participate in peer code reviews and provide mentorship to junior engineers. Required ...

Posted today

NY · On-site

$165 - $291/hr

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Actively participate in peer code reviews and provide mentorship to junior engineers. Required ...

Posted today

... or developer interested in transitioning into test automation. The ideal candidate is eager to ... Exposure to contact center technologies such as Genesys, NICE, or similar platforms * Exposure to ...

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Junior Genesys Developer information

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$24K

$89K

$137.5K

How much do junior genesys developer jobs pay per year?

As of Sep 4, 2026, the average yearly pay for junior genesys developer in the United States is $88,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a Junior Genesys Developer?

Junior Genesys Developers are entry-level professionals who specialize in working with the Genesys platform, a leading solution for customer experience and contact center management. They assist in designing, developing, and maintaining applications and integrations within the Genesys environment, often working under the guidance of senior developers. Typical responsibilities include troubleshooting, writing code, configuring workflows, and supporting deployments to ensure smooth customer service operations. Junior Genesys Developers usually have a background in software development and a basic understanding of contact center technologies.

What are the key skills and qualifications needed to thrive as a Junior Genesys Developer?

To thrive as a Junior Genesys Developer, you need a working knowledge of programming (often Java or C#), understanding of contact center operations, and a relevant technical degree or experience. Familiarity with Genesys platforms, APIs, IVR systems, and possibly Genesys certification are typically required. Strong problem-solving, effective communication, and a willingness to learn are valuable soft skills in this role. These skills are essential for building, integrating, and supporting customer experience solutions that meet business needs and ensure reliable service.

What are some common challenges a Junior Genesys Developer might face when starting out, and how can they overcome them?

As a Junior Genesys Developer, you may initially find it challenging to navigate the complexity of the Genesys platform, especially integrating it with existing communication systems and understanding the unique scripting languages and APIs. Collaboration with senior developers and frequent use of Genesys documentation can help bridge knowledge gaps. Additionally, proactively seeking feedback and participating in team code reviews will accelerate your learning curve and help you build confidence in deploying customer experience solutions.

What is the difference between Junior Genesys Developer vs Genesys Support Engineer?

AspectJunior Genesys DeveloperGenesys Support Engineer
Required CredentialsBasic programming skills, Genesys certifications often preferredGenesys certifications, technical troubleshooting skills
Work EnvironmentDevelopment teams, project-based tasksSupport teams, troubleshooting and client assistance
Industry UsageIT and customer experience solutionsCustomer support and technical assistance

The Junior Genesys Developer primarily focuses on developing and customizing Genesys solutions, requiring programming skills and some certifications. In contrast, the Genesys Support Engineer handles troubleshooting, technical support, and client assistance, often requiring similar certifications but with a focus on problem-solving. Both roles are essential in the Genesys ecosystem but differ in daily responsibilities and skill emphasis.

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Infographic showing various Junior Genesys Developer job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 3% Part Time, and 12% Contract. Highlights an 80% Physical, 5% Hybrid, and 15% Remote job distribution, with an average salary of $88,976 per year, or $42.8 per hour.

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Job Summary:
Pyramid Consulting, Inc is seeking a Genesys Developer for a contract position. The role involves designing, configuring, and implementing Genesys Framework, as well as assisting in the planning and execution of new features and products.
Responsibilities:
• Experience in the design, configuration and implementation of Genesys Framework
• Experience in the Genesys Routing platform, including but not limited to the following features: On Premise Routing, Multi-media (including voice, chat, email, and social), Reporting platforms (Icon, Infomart, and CCPulse), Infrastructure, and Integration with non-Genesys products.
• Assist in defining, scoping, planning, documenting, and properly executing new Genesys features and products.
• Define schedule and process for upgrading Genesys applications striving towards keeping our environment up to date on bug fixes and feature releases.
• Train and mentor more junior staff to help them grow and progress into a higher level position.
Qualifications:
Required:
• Experience in the design, configuration and implementation of Genesys Framework
• Experience in the Genesys Routing platform, including but not limited to the following features: On Premise Routing, Multi-media (including voice, chat, email, and social), Reporting platforms (Icon, Infomart, and CCPulse), Infrastructure, and Integration with non-Genesys products.
• Assist in defining, scoping, planning, documenting, and properly executing new Genesys features and products.
• Define schedule and process for upgrading Genesys applications striving towards keeping our environment up to date on bug fixes and feature releases.
• Train and mentor more junior staff to help them grow and progress into a higher level position
Company:
Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets. Founded in 1996, the company is headquartered in Alpharetta, USA, with a team of 5001-10000 employees. The company is currently Late Stage.