Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Genesys CX Developer with Softphone - Location: Addison, TX - Employment Type ... Fulltime Key Responsibilities: - Design and develop solutions using Genesys Cloud CX and Genesys ...
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Genesys CX Developer with Softphone - Location: Addison, TX - Employment Type ... Fulltime Key Responsibilities: - Design and develop solutions using Genesys Cloud CX and Genesys ...
Genesys CX Developer with Softphone Location:- Addison,TX Duration:- Full Time Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills: * AWS experience. * Genesys Cloud CX ...
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Genesys CX Developer with Softphone Location:- Addison,TX Duration:- Full Time Skill: Genesys CX Developer with Softphone. Must Have Technical/Functional Skills: * AWS experience. * Genesys Cloud CX ...
Senior Genesys Cloud Engineer
Wilmington, DE · Hybrid
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Wilmington, DE · Hybrid
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Cincinnati, OH · Hybrid
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Cincinnati, OH · Hybrid
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Columbus, OH · Hybrid
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Columbus, OH · Hybrid
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Worthington, OH · On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Senior Genesys Cloud Engineer
Worthington, OH · On-site
$100K - $135K/yr
AAA Club Alliance is currently seeking a full-time Senior G enesys Cloud Engineer to join our team ... Primary duties of the Genesys Cloud Senior Engineer are: * Responsible for the design, staging ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
Texas City, TX · On-site +1
$55.50 - $70.75/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site +1
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site +1
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Quick apply
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
New York, NY · On-site
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
$71 - $90.50/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
S., providing enhanced IT consulting and engineering solution services for past 16 years. Saxon ... Dallas, TX Full time Permanent Role (FTE) Description: Skill set : Contact Center Products ...
S., providing enhanced IT consulting and engineering solution services for past 16 years. Saxon ... Dallas, TX Full time Permanent Role (FTE) Description: Skill set : Contact Center Products ...
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Genesys Cloud Architect
Texas City, TX · Remote
$55.50 - $70.75/hr
Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. We ... Guide and mentor engineering teams, ensuring best practices and architectural standards are ...
Full Time Genesys Developer information
See salary details
$19.71 - $24.89
3% of jobs
$24.89 - $30.07
3% of jobs
$30.07 - $35.25
2% of jobs
$35.25 - $40.43
0% of jobs
$40.43 - $45.61
3% of jobs
$45.61 - $50.79
13% of jobs
$51.11 is the 25th percentile. Wages below this are outliers.
$50.79 - $55.97
13% of jobs
The median wage is $59.05 / hr.
$55.97 - $61.15
22% of jobs
$65.30 is the 75th percentile. Wages above this are outliers.
$61.15 - $66.32
20% of jobs
$66.32 - $71.50
19% of jobs
$71.50 - $76.68
2% of jobs
$19
$57
$76
How much do full time genesys developer jobs pay per hour?
Full-time
Posted 11 days ago
Henry Ford Health rating
7.0
Based on 546 frontline employees who took The Breakroom Quiz
404th of 877 rated healthcare providers
Job description
Working under general direction of the Project Manager, Manager or the Director: Leads the overall architecture for the Genesys ecosystem and ensures the platform can support the required growth. The Architect is a key leader of a team that is accountable for production support (tier 2 & tier 3) 24X7 as well as new projects to upgrade and improve the application architecture, development and integration between Genesys and other systems to meet the organizational requirements and ensure sustained efficiency and performance. The ideal candidate will have experience using technical & business analytical skills to seek out, research and evaluate a variety of solutions to provide clients with high quality, efficient workflows that promote enterprise-wide standardization as well as meet various industry standards/functionalities. The ideal candidate will have experience in the contact center technology space, Genesys On-Prem and Cloud solutions and experience with designing, managing and optimizing the integration of contact center systems with third party solutions.
EDUCATION AND EXPERIENCE:
- Bachelor's degree in Information Technology/Computer Science discipline or equivalent experience is required.
- Equivalent experience for this position is eight years of applicable Information Technology experience.
- 10 year's experience in application development and maintenance of vendor-provided systems.
- 2 year's experience in designing system/solution architecture in cloud or on-premise solutions, preferably both environments.
- 3-5 year's experience in leading voice application systems or similar complex state of the art/leading edge vendor applications that are parameter/configuration driven (such as Epic, Salesforce).
- Demonstrated strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, web protocols XML, SOAP, JSON, REST, cloud/virtualization technologies, such as OpenStack, Java and other development frameworks.
- Working experience with designing, managing, and optimizing the integrations with third party solutions and custom developed solutions-REST APIs, Web Service Integration and/or other API technologies.
- 2 years of systems integration experience with applications such as Genesys, Epic, Salesforce.
- Highly prefer applications experience with all three products (Genesys, Epic, Salesforce).
- Demonstrated ability to diagnose production issues and work with Genesys, Carrier, and other product/services vendors in order to resolve in expedited manner.
- Excellent communication, presentation and interpersonal skills.
- Able to develop and present complex material effectively to a variety of audiences-technical, non-technical, management and leadership (including in-house and vendor).
- Ability to apply leading practices for architecture design and translate them to use case-specific applications.
- Ability to foster and maintain strong customer relationship. Ability to apply business development and leadership skills.
- Strong technical writing abilities.
- Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles.
- Highly prefer applications experience with all three of these products: Genesys, Epic, Salesforce.
- 3 years hands-on experience with complex, multichannel contact center systems including Genesys Engage (or comparable IVR application) with Contact Center Architecture, preferred. 1-2 years of experience as Genesys Engineer/Administrator monitoring and supporting Genesys framework, preferred.
- 5+ years of experience in the Contact Center technology space, preferred.
- Good understanding of the Genesys Platform and call routing connections with customers across multiple interactions with a given customer, across multiple media channels, preferred.
- Knowledge of SIP/RTP and TCP/IP protocols, with ability to run captures and review logs and troubleshoot problems, preferred.
- Expertise with overall Genesys Routing, Interaction Routing Designer and Universal Routing Server -GVP, Routing Developer, preferred.
- Experience with Genesys Composer and Genesys Orchestration Server, preferred.
- Proficiency working with various telecom carriers and cloud providers AWS and Azure cloud services, preferred.
- Experience with Genesys WWE, GA, GAX, Speechminer, Pulse, GCXI, GMS, WFM, preferred.
- Experience with Cloud network architecture &/or On Premise to Cloud migration, preferred.
- Previous supervisory experience, preferred.
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About Henry Ford Health
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Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Detroit, MI, US
Year founded
1915