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Junior Genesys Developer Jobs (NOW HIRING)

TTEC Digital

Principal Architect, NICE CXone

Austin, TX · On-site +1

$170K - $200K/yr

As the Principal Architect, you will engineer and design the most complex Contact Center ... Mentor junior level consultants * Advise on testing strategy and provide input into test plans.

HAN IT STAFFING INC

IVR & Cyara Automation Tester

Coppell, TX · On-site

$42.75 - $56.50/hr

Analyze defects, identify root causes, and drive closure with engineering teams. Contribute to test ... Willingness to train, mentor, or guide junior testers as needed. Positive attitude toward ...

Momento USA LLC

IVR & Cyara Automation Tester

Coppell, TX · On-site

$42.75 - $56.50/hr

Analyze defects, identify root causes, and drive closure with engineering teams. * Contribute to ... Experience working with cloud contact center platforms (Amazon Connect, Genesys, NICE, etc.

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Junior Genesys Developer information

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$137.5K

How much do junior genesys developer jobs pay per year?

As of Jul 5, 2026, the average yearly pay for junior genesys developer in the United States is $88,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $87,000.00 per year, depending on experience, location, and employer.

What are Junior Genesys Developers?

Junior Genesys Developers are entry-level professionals who specialize in working with the Genesys platform, a leading solution for customer experience and contact center management. They assist in designing, developing, and maintaining applications and integrations within the Genesys environment, often working under the guidance of senior developers. Typical responsibilities include troubleshooting, writing code, configuring workflows, and supporting deployments to ensure smooth customer service operations. Junior Genesys Developers usually have a background in software development and a basic understanding of contact center technologies.

What is the difference between Junior Genesys Developer vs Genesys Support Engineer?

AspectJunior Genesys DeveloperGenesys Support Engineer
Required CredentialsBasic programming skills, Genesys certifications often preferredGenesys certifications, technical troubleshooting skills
Work EnvironmentDevelopment teams, project-based tasksSupport teams, troubleshooting and client assistance
Industry UsageIT and customer experience solutionsCustomer support and technical assistance

The Junior Genesys Developer primarily focuses on developing and customizing Genesys solutions, requiring programming skills and some certifications. In contrast, the Genesys Support Engineer handles troubleshooting, technical support, and client assistance, often requiring similar certifications but with a focus on problem-solving. Both roles are essential in the Genesys ecosystem but differ in daily responsibilities and skill emphasis.

What are some common challenges a Junior Genesys Developer might face when starting out, and how can they overcome them?

As a Junior Genesys Developer, you may initially find it challenging to navigate the complexity of the Genesys platform, especially integrating it with existing communication systems and understanding the unique scripting languages and APIs. Collaboration with senior developers and frequent use of Genesys documentation can help bridge knowledge gaps. Additionally, proactively seeking feedback and participating in team code reviews will accelerate your learning curve and help you build confidence in deploying customer experience solutions.

What are the key skills and qualifications needed to thrive as a Junior Genesys Developer, and why are they important?

To thrive as a Junior Genesys Developer, you need a working knowledge of programming (often Java or C#), understanding of contact center operations, and a relevant technical degree or experience. Familiarity with Genesys platforms, APIs, IVR systems, and possibly Genesys certification are typically required. Strong problem-solving, effective communication, and a willingness to learn are valuable soft skills in this role. These skills are essential for building, integrating, and supporting customer experience solutions that meet business needs and ensure reliable service.
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Junior Genesys Developer jobs near you
Infographic showing various Junior Genesys Developer job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 1% Temporary, and 14% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $88,976 per year, or $42.8 per hour.

Senior RF Design Engineer

NuWaves RF Solutions

Liberty Township, OH • On-site

$125K - $175K/yr

Full-time

Posted 17 days ago

Job description

If you need any assistance seeking a job opportunity at this company, or if you need reasonable accommodation with the application process, please call (513) 360-0800 or contact us at great.careers@nuwaves.com.

Employee Value Proposition: This position presents the opportunity to apply expertise in Radio Frequency (RF) and Microwave (MW) Engineering to support NuWaves’ primarily DoD projects, ultimately supporting the US Military. Opportunities exist within the Engineering domain and across the company to increase knowledge, grow leadership skills, and continuously improve the business system.

General Summary: This senior-level Engineering position requires 15+ years of Radio Frequency (RF) Engineering experience and thus is a subject-matter expert, assisting all RF Engineering efforts at NuWaves. This includes proposal and technical writing, circuit and system-level design, and leadership. The Senior Radio Frequency Design Engineer also works closely with customers and potential customers on business development efforts.

Essential Functions:

• Make sound decisions for system approaches and tradeoffs.

• Assist in improving daily processes to ensure the Engineering Technical Team meets customer requirements.

• Lead the RF Engineering Technical Teams to be a culture in alignment with NuWaves’ Culture statement.

• Communicate effectively, both verbally and by writing, to Program Managers and to the Engineering Technical Team.

• Lead the Bid and Proposal (B&P) process by providing engineering cost estimates, technical writing that conveys competency, technical evaluation, engineering approaches, and detailed solutions.

• Write technical papers, white papers, status reports, and application notes that support NuWaves’ strategic and tactical plans.

• Be accountable to Program Managers in meeting deadlines and deliverables.

• Mentor junior RF engineers.

• Direct Engineering Technicians to effectively and proficiently complete project tasks.

• Work effectively with CAD engineers in capturing design details.

• Write test plans, reports, and system requirements.

• Lead the engineering teams and offer expertise in developing, implementing, and managing the overall engineering methodology. Drive new thoughts in approach, processes and methods.

• Interact with potential new business clients to conduct project feasibility, to determine their engineering needs, and to convey technical competency.

• Increase the overall productivity of the Engineering domain as evidenced by lower cost, higher quality solutions provided on-time. Challenge the organization to strive for higher performance levels.

• Develop customer relationships in pursuit of high-value RF engineering development projects.

• Any other duties as assigned.

Competencies:

• Technical leadership in setting and accomplishing project tasks

• Proficient in the design of RF systems

• Subject Matter Expert (SME) in the design of specialized RF circuits and systems

• Broad yet expert knowledge and understanding of RF electrical circuits and systems

• Expert in the use Engineering Design Software tools (e.g. Genesys, AWR, SPICE)

• Complex problem solving/analysis

• Results-Driven Leadership

• Business Acumen

• Performance Management

• Communication Proficiency

Typical Education and Experience: Candidate is expected to have a Bachelor’s degree in a related field plus 15+ years of RF module and/or RF Systems engineering experience.

U.S. Citizenship is a requirement.

EOE disability/vet.