Syntricate Technologies is seeking a Genesys Developer to work onsite in Chicago, IL. The role involves providing technical expertise in IVR solution design and application development, as well as ...
Syntricate Technologies is seeking a Genesys Developer to work onsite in Chicago, IL. The role involves providing technical expertise in IVR solution design and application development, as well as ...
IVR Developer (Genesys/Cisco)
Chicago, IL · On-site
Syntricate Technologies is seeking an IVR Developer with expertise in Genesys and Cisco technologies. The role involves designing and developing IVR solutions, implementing Genesys systems, and ...
IVR Developer (Genesys/Cisco)
Chicago, IL · On-site
Syntricate Technologies is seeking an IVR Developer with expertise in Genesys and Cisco technologies. The role involves designing and developing IVR solutions, implementing Genesys systems, and ...
Voice Engineer with Genesys Cloud Job Location: Rolling Meadows, IL Job Type: Contract * Design configure and implement Microsoft Teams voice services including voice policies call routing and call ...
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Voice Engineer with Genesys Cloud Job Location: Rolling Meadows, IL Job Type: Contract * Design configure and implement Microsoft Teams voice services including voice policies call routing and call ...
Voice Engineer with Genesys Cloud Job Location: Rolling Meadows, IL Job Type: Contract * Design configure and implement Microsoft Teams voice services including voice policies call routing and call ...
Quick apply
Voice Engineer with Genesys Cloud Job Location: Rolling Meadows, IL Job Type: Contract * Design configure and implement Microsoft Teams voice services including voice policies call routing and call ...
You'll own Genesys' point of view on AI in CX - and how that point of view gets told, proven, and sold. You'll translate what Product and Engineering are building into positioning and messaging that ...
You'll own Genesys' point of view on AI in CX - and how that point of view gets told, proven, and sold. You'll translate what Product and Engineering are building into positioning and messaging that ...
... and/or engineer Follows PS implementation standards Assesses complex project situations to make appropriate recommendations to both Genesys and the customer Initiates and suggests process ...
... and/or engineer Follows PS implementation standards Assesses complex project situations to make appropriate recommendations to both Genesys and the customer Initiates and suggests process ...
AI Architect (Presales)
Oregon, IL · On-site
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineer contextual AI experiences that use real-time customer data, interaction history ...
AI Architect (Presales)
Oregon, IL · On-site
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineer contextual AI experiences that use real-time customer data, interaction history ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... DevOps, or IT operations within enterprise environments * At least 4 years of experience building ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... DevOps, or IT operations within enterprise environments * At least 4 years of experience building ...
... engineering, and LLM-based conversational AI. * Practical experience developing and deploying Genesys solutions with Genesys tools such as Genesys Cloud, Architect, Dialog Engine, Composer, Designer ...
... engineering, and LLM-based conversational AI. * Practical experience developing and deploying Genesys solutions with Genesys tools such as Genesys Cloud, Architect, Dialog Engine, Composer, Designer ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... You will operate independently across engineering, design, enablement, and partner stakeholders ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... You will operate independently across engineering, design, enablement, and partner stakeholders ...
IVR Developer
Chicago, IL · On-site
Required : • Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development. • Experience in Genesys composer ...
IVR Developer
Chicago, IL · On-site
Required : • Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development. • Experience in Genesys composer ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Collaborate cross-functionally with Sales Engineering, Professional Services, and Marketing to ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Collaborate cross-functionally with Sales Engineering, Professional Services, and Marketing to ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
Job Title: Telecom Voice Engineer Job Location: Rolling Meadows - Illinois Job Type: Contract ... Deep expertise in Genesys Cloud architecture call routing and telephony integrations * Demonstrated ...
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Job Title: Telecom Voice Engineer Job Location: Rolling Meadows - Illinois Job Type: Contract ... Deep expertise in Genesys Cloud architecture call routing and telephony integrations * Demonstrated ...
IT FinOps Analyst
Virginia, IL · On-site
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Prepare regular cost reports and dashboards that give engineering, finance, and business ...
IT FinOps Analyst
Virginia, IL · On-site
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Prepare regular cost reports and dashboards that give engineering, finance, and business ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Sales Engineering, and Marketing roles - establishing the team as a proven pipeline of future ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Sales Engineering, and Marketing roles - establishing the team as a proven pipeline of future ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineering, Marketing, and leadership roles. * Establish a scalable enablement framework across ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineering, Marketing, and leadership roles. * Establish a scalable enablement framework across ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineering teams * Proven success supporting large, complex enterprise customers with multi-year ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Engineering teams * Proven success supporting large, complex enterprise customers with multi-year ...
Genesys Developer information
See Illinois salary details
$19.10 - $24.12
3% of jobs
$24.12 - $29.14
3% of jobs
$29.14 - $34.16
2% of jobs
$34.16 - $39.18
0% of jobs
$39.18 - $44.19
3% of jobs
$44.19 - $49.21
13% of jobs
$49.53 is the 25th percentile. Wages below this are outliers.
$49.21 - $54.23
13% of jobs
The median wage is $57.22 / hr.
$54.23 - $59.25
22% of jobs
$63.28 is the 75th percentile. Wages above this are outliers.
$59.25 - $64.27
20% of jobs
$64.27 - $69.29
19% of jobs
$69.29 - $74.31
2% of jobs
$19
$55
$74
How much do genesys developer jobs pay per hour?
As of Sep 4, 2026, the average hourly pay for genesys developer in Illinois is $55.48, according to ZipRecruiter salary data. Most workers in this role earn between $49.62 and $63.85 per hour, depending on experience, location, and employer.
What is a Genesys developer?
A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.
What are the key skills and qualifications needed to thrive as a Genesys developer?
To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.
What are some common challenges faced by Genesys developers, and how can they be addressed?
Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.
What are the most commonly searched types of Genesys Developer jobs in Illinois?
The most popular types of Genesys Developer jobs in Illinois are:
What are popular job titles related to Genesys Developer jobs in Illinois?
For Genesys Developer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Genesys Developer jobs in Illinois look for?
The top searched job categories for Genesys Developer jobs in Illinois are:
What cities in Illinois are hiring for Genesys Developer jobs?
Cities in Illinois with the most Genesys Developer job openings:
Full-time
Re-posted 4 days ago
Job description
Job Summary:
Syntricate Technologies is seeking a Genesys Developer to work onsite in Chicago, IL. The role involves providing technical expertise in IVR solution design and application development, as well as addressing complex problems related to Genesys systems.
Responsibilities:
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills
• Must have the ability to understand problems, identify root cause and derive potential solutions
Qualifications:
Required:
• Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
• Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
• Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
• Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills.
• Must have the ability to understand problems, identify root cause and derive potential solutions.
• Proficient in Oracle/MSSQL/RDBMS concepts
Preferred:
• Genesys Certifications Preferred.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Syntricate Technologies is seeking a Genesys Developer to work onsite in Chicago, IL. The role involves providing technical expertise in IVR solution design and application development, as well as addressing complex problems related to Genesys systems.
Responsibilities:
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills
• Must have the ability to understand problems, identify root cause and derive potential solutions
Qualifications:
Required:
• Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
• Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
• Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
• Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills.
• Must have the ability to understand problems, identify root cause and derive potential solutions.
• Proficient in Oracle/MSSQL/RDBMS concepts
Preferred:
• Genesys Certifications Preferred.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.
About Syntricate Technologies
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Boston, MA, US