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Genesys Developer Jobs in Chicago, IL (NOW HIRING)

Syntricate Technologies

IVR Developer

Chicago, IL · On-site

Required : • Minimum 6+ Years of experience as IVR developer and provide technical expertise in all aspects of IVR solution design and application development. • Experience in Genesys composer ...

3B Staffing LLC

Salesforce Developer

Chicago, IL · Remote

$57.25 - $75.75/hr

Salesforce Developer (Genesys) Location: 100% remote (working CST hours). Chicago area would be plus! The Salesforce Developer will understand the client business environment and how Salesforce is ...

3B Staffing LLC

Salesforce Developer

Chicago, IL · Remote

$57.25 - $75.75/hr

Salesforce Developer (Genesys) Location: 100% remote (working CST hours). Chicago area would be plus! The Salesforce Developer will understand the client business environment and how Salesforce is ...

Radwell International

Solution Architect

Downers Grove, IL

$62.75 - $82.75/hr

Strong communication skills across engineering and business stakeholders. Preferred Qualifications * Experience with Epicor P21, NetSuite, Salesforce, or Genesys Cloud. * Exposure to data platforms ...

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How much do genesys developer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for genesys developer in Chicago, IL is $58.98, according to ZipRecruiter salary data. Most workers in this role earn between $52.74 and $67.84 per hour, depending on experience, location, and employer.

What is a Genesys developer?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are the key skills and qualifications needed to thrive as a Genesys developer?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What are the most commonly searched types of Genesys Developer jobs in Chicago, IL?

The most popular types of Genesys Developer jobs in Chicago, IL are:

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For Genesys Developer jobs in Chicago, IL, the most frequently searched job titles are:

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Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 6% Part Time, and 10% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $122,670 per year, or $59 per hour.

Genesys Developer @ Chicago, IL (Onsite)

Syntricate Technologies

Chicago, IL • On-site

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Syntricate Technologies is seeking a Genesys Developer to work onsite in Chicago, IL. The role involves providing technical expertise in IVR solution design and application development, as well as addressing complex problems related to Genesys systems.
Responsibilities:
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills
• Must have the ability to understand problems, identify root cause and derive potential solutions
Qualifications:
Required:
• Experience in Genesys composer v8.1.561.29 Installation and call flow development/deployment
• Should have performed Genesys Engage On-Premises 9.x implementation and configurations.
• Knowledge of SIP infrastructure, Genesys framework, Nuance Speech Recognition, Genesys Voice Portal.
• Experience with implementing complex solutions involving Web Services, SOAP, VXML and Voice Object
• Provide technical expertise in all aspects of IVR solution design and application development
• Excellent analytical skills.
• Must have the ability to understand problems, identify root cause and derive potential solutions.
• Proficient in Oracle/MSSQL/RDBMS concepts
Preferred:
• Genesys Certifications Preferred.
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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