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Genesys Developer Jobs in Illinois (NOW HIRING)

Duravant

Customer Service Manager

Wood Dale, IL · On-site

$66.40 - $106.25/hr

Collaborate closely with engineering, production planning, sales, and logistics teams to manage ... Proficiency with CRM and call center platforms (e.g., Salesforce, Zendesk, Five9, Genesys, or ...

DURAVANT LLC

Customer Service Manager

Wood Dale, IL · On-site

$114K - $141K/yr

Collaborate closely with engineering, production planning, sales, and logistics teams to manage ... Proficiency with CRM and call center platforms (e.g., Salesforce, Zendesk, Five9, Genesys, or ...

NVENIA

Customer Service Manager

Wood Dale, IL · On-site

Collaborate closely with engineering, production planning, sales, and logistics teams to manage ... Proficiency with CRM and call center platforms (e.g., Salesforce, Zendesk, Five9, Genesys, or ...

Duravant

Customer Service Manager

Wood Dale, IL · On-site

Collaborate closely with engineering, production planning, sales, and logistics teams to manage ... Proficiency with CRM and call center platforms (e.g., Salesforce, Zendesk, Five9, Genesys, or ...

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Genesys Developer information

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$55

$74

How much do genesys developer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for genesys developer in Illinois is $55.48, according to ZipRecruiter salary data. Most workers in this role earn between $49.62 and $63.85 per hour, depending on experience, location, and employer.

What is a Genesys developer?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are the key skills and qualifications needed to thrive as a Genesys developer?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What are the most commonly searched types of Genesys Developer jobs in Illinois?

The most popular types of Genesys Developer jobs in Illinois are:

What are popular job titles related to Genesys Developer jobs in Illinois?

For Genesys Developer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Genesys Developer jobs in Illinois look for?

The top searched job categories for Genesys Developer jobs in Illinois are:

What cities in Illinois are hiring for Genesys Developer jobs?

Cities in Illinois with the most Genesys Developer job openings:

Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in Illinois as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $115,392 per year, or $55.5 per hour.

Lead Forward Deployed Engineer / Applied AI / Hybrid in Chicago

Motion Recruitment

Chicago, IL • Hybrid

$105K - $139K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 18 days ago

Job description

A fast-growing healthcare technology company is seeking a full-time Lead Software Engineer to join its team in Chicago, IL (hybrid schedule). This organization is leveraging artificial intelligence and voice automation technology to modernize patient communications and improve healthcare outcomes. The role offers the opportunity to develop AI-driven solutions, integrations, and data workflows that directly impact thousands of patient interactions.
This opportunity is ideal for an engineer who enjoys building solutions that bridge technology and business needs. The team is seeking someone who thrives in a customer-focused environment, enjoys solving complex integration challenges, and wants significant ownership over products deployed in production. You'll work closely with stakeholders across engineering, product, and customer-facing teams while helping shape the future of healthcare AI technology. Required Skills & Experience
  • 3+ years of software engineering experience
  • Strong professional development experience with Python
  • Experience designing and consuming REST APIs
  • Hands-on integration experience with third-party systems
  • Knowledge of OAuth, API authentication, and webhooks
  • Experience working with JSON, CSV, and data pipelines
  • Familiarity with Docker and Kubernetes environments
  • Experience with cloud-based applications
  • Strong communication and stakeholder management abilities
  • Ability to work independently in a fast-paced environment
Desired Skills & Experience
  • Voice AI or conversational AI experience
  • Twilio, Genesys, Five9, or related telephony platforms
  • Experience with LLMs and AI-enabled applications
  • Healthcare technology experience
  • Familiarity with FHIR, HL7, or HIPAA environments
  • Java or Kotlin development experience
  • Client-facing implementation or solutions engineering background
  • Experience with LangChain, LangGraph, or agent frameworks
  • Startup experience
What You Will Be Doing Tech Breakdown
  • 50% Python Development
  • 20% API Integrations & Automation
  • 15% AI / Voice Agent Development
  • 15% Cloud Infrastructure & Deployment

Daily Responsibilities
  • 80% Hands-On Engineering
  • 5% Management Duties
  • 15% Team Collaboration
The Offer You will receive the following benefits:
  • Competitive base salary
  • Medical, Dental, and Vision Insurance
  • Vacation Time
  • Equity / Stock Options
  • Opportunity to work with cutting-edge AI technologies
  • Career growth within a rapidly scaling organization

Applicants must be authorized to work in the U.S. on a full-time basis now and in the future.
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