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Ivr Developer Jobs in Illinois (NOW HIRING)

CEDENT

Contact Center Solution Architect

Chicago, IL · Remote

$65 - $85.50/hr

... DevOps practices. * Lead design solutions/solution blue prints, artifacts/ hands on code involving Conversational AI , IVR systems , chatbot/web chat solutions , and cloud-native web applications

Sonsoft Inc

Java Developer (GC,GC-EAD,USC)

Buffalo Grove, IL · On-site

$52.25 - $67.75/hr

Preferred At least 2 years of experience in IVR Development with Nuance and Java Skills Experience in VXML would be a plus . Technical Skills. Ability to work in team environment and client ...

Next Step Systems

NICE Solutions Designer

Chicago, IL · On-site

... Engineering. - 5+ years of experience with NICE inContact products. - 5+ years of experience with contact center services administration and IVR scripting. - Expertise in NICE inContact, including ...

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Ivr Developer information

What are the key skills and qualifications needed to thrive as an IVR developer?

To thrive as an IVR Developer, you need a solid background in software development, strong knowledge of telephony systems, and experience with scripting or programming languages such as VXML, Java, or Python—often supported by a degree in computer science or a related field. Familiarity with IVR platforms like Genesys, Avaya, or Cisco, as well as an understanding of APIs and speech recognition technologies, are frequently required; relevant certifications in these platforms can be advantageous. Strong problem-solving abilities, effective communication, and attention to detail are essential soft skills for this role. These competencies ensure the development of reliable, user-friendly IVR systems and enable effective collaboration with cross-functional teams to meet business needs.

What is an IVR developer?

An IVR Developer is responsible for designing, developing, and maintaining Interactive Voice Response (IVR) systems that automate customer interactions over the phone. They work with telephony technologies, scripting languages, and APIs to create voice-driven applications that handle tasks like call routing, authentication, and self-service options. IVR Developers collaborate with business teams to gather requirements and ensure the system meets customer needs while integrating with backend databases or CRM systems. Strong knowledge of VoIP, SIP protocols, and IVR tools like Genesys, Avaya, or Twilio is often required.

What does an IVR developer do?

IVR Developers typically spend their days designing, coding, and testing interactive voice response applications tailored to meet specific business requirements. They collaborate closely with business analysts, QA testers, and system administrators to ensure seamless integration with existing infrastructure and optimal user experience. Daily tasks often include troubleshooting issues, optimizing call flows, maintaining documentation, and implementing updates based on user feedback or new features. This role frequently involves analyzing call data and user interactions to identify areas for improvement and deliver high-quality voice solutions.

What are the most commonly searched types of Ivr Developer jobs in Illinois? The most popular types of Ivr Developer jobs in Illinois are:
What are popular job titles related to Ivr Developer jobs in Illinois? For Ivr Developer jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Ivr Developer jobs in Illinois look for? The top searched job categories for Ivr Developer jobs in Illinois are:
What cities in Illinois are hiring for Ivr Developer jobs? Cities in Illinois with the most Ivr Developer job openings:
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Ivr Developer jobs near you
Infographic showing various Ivr Developer job openings in Illinois as of August 2026, with employment types broken down into 79% Full Time, 3% Part Time, and 18% Contract. Highlights an 81% Physical, 4% Hybrid, and 15% Remote job distribution.

Contact Center Solution Architect

CEDENT

Chicago, IL • Remote

$65 - $85.50/hr

Full-time

Re-posted 12 days ago

Job description

Responsibilities:

  • 5+ years with Conversational AI technology - Chatbots both messages/voice with proven experience delivering IVR, web chat, and AI-powered virtual assistant solutions.
  • Experience integrating these chatbots on web/.com site and then API gateway integrations
  • Orchestration of solutions designs involving above + Middleware + end data system /generative AI+RAG 
  • 8+ years of hands on technical experience in Contact Center & CX platforms
  • 8+ years of experience with cloud technologies / infrastructure (AWS) 
  • Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices.
    • Lead design solutions/solution blue prints, artifacts/ hands on code involving Conversational AI, IVR systems, chatbot/web chat solutions, and cloud-native web applications.
    • Collaborate with technology leads/developers, business SMEs, UX designers, and technology stakeholders to define technical deliveries
    • Drive integration of Voice and Web-based channels with back-end systems, APIs and analytics platforms.
    • Coordinate with Cloud infrastructure teams (AWS, Azure, or GCP) to ensure scalable, secure, and high-performance deployments.
    • Lead/design/architecting API integrations between internal platforms, external systems, and cloud services.
    • Collaborate with development, infrastructure, and product teams to gather integration requirements and translate them into scalable technical solutions.
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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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