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Genesys Developer Jobs in New York (NOW HIRING)

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities: * Advanced understanding of IVR technology and related telecommunications devices, networks, software, and ...

krg technology inc

Genesys Developer

New York, NY

Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...

MM International

Genesys IVR developer

Newark, NJ · On-site

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY · On-site +1

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY · On-site

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

Miratech

Genesys Cloud Architect

New York, NY

$71 - $90.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... Stay current with Genesys Cloud capabilities and CX industry trends, driving continuous innovation ...

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How much do genesys developer jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for genesys developer in New York is $62.63, according to ZipRecruiter salary data. Most workers in this role earn between $56.01 and $72.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Genesys developer?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What is a Genesys developer?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are the most commonly searched types of Genesys Developer jobs in New York? The most popular types of Genesys Developer jobs in New York are:
What are popular job titles related to Genesys Developer jobs in New York? For Genesys Developer jobs in New York, the most frequently searched job titles are:
What job categories do people searching Genesys Developer jobs in New York look for? The top searched job categories for Genesys Developer jobs in New York are:
Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in New York as of July 2026, with employment types broken down into 82% Full Time, 6% Part Time, 1% Temporary, and 11% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $130,278 per year, or $62.6 per hour.

Genesys Developer

Caresoft Inc.

New York, NY • On-site

$45 - $50/hr

Contractor

Re-posted 28 days ago

Job description

Title: Genesys Developer
Location: New Jersey/New York
Duration: Long term

Responsibilities:

  • Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems.
  • Experience with management and development of speech recognition systems and grammars.
  • Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI
  • Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
  • Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
  • Candidates need to have hands on experience in Genesys cloud development with in-depth knowledge in the Genesys cloud and its functionalities