Lansing, MI · On-site
$55.25 - $73/hr
Role: Sr. Genesys Developer Location: Lansing, MI 48933 - Hybrid 2 days a week (Tue/Wed) Duration: 1 year with possible hire In-person Interview Prior state experience is highly desired 5-6 Page ...
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Lansing, MI · On-site
$55.25 - $73/hr
Role: Sr. Genesys Developer Location: Lansing, MI 48933 - Hybrid 2 days a week (Tue/Wed) Duration: 1 year with possible hire In-person Interview Prior state experience is highly desired 5-6 Page ...
Apply Early
Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
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Apply Early
Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
Apply Early
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
Ability to acquire required training and certification within 6 months of hiring as defined for the Genesys Certified Professional & Genesys Certified Developer Roles. * Highly prefer applications ...
... Engineering, Commercial and Compliance teams) to provide practical and timely guidance that supports innovation, while at the same time, maintaining a strong compliance culture. At Genesys, we are ...
... Engineering, Commercial and Compliance teams) to provide practical and timely guidance that supports innovation, while at the same time, maintaining a strong compliance culture. At Genesys, we are ...
STG is looking for a senior programmer/analyst who can provide technical support; maintenance and development work on the Genesys and call center systems. STG has worked together along with a 3rd ...
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STG is looking for a senior programmer/analyst who can provide technical support; maintenance and development work on the Genesys and call center systems. STG has worked together along with a 3rd ...
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Oversees device programming including the integration and reprogramming of devices and monitoring of patients. Responsibilities: * Educates patients regarding procedures. Addresses and communicates ...
Oversees device programming including the integration and reprogramming of devices and monitoring of patients. Responsibilities: * Educates patients regarding procedures. Addresses and communicates ...
Grand Blanc, MI · On-site
$16.75 - $21.25/hr
Oversees device programming including the integration and reprogramming of devices and monitoring of patients. Responsibilities: * Educates patients regarding procedures. Addresses and communicates ...
Grand Blanc, MI · On-site
$16.75 - $21.25/hr
Oversees device programming including the integration and reprogramming of devices and monitoring of patients. Responsibilities: * Educates patients regarding procedures. Addresses and communicates ...
Okemos, MI · On-site
Working Knowledge of Genesys Cloud is a plus. Required Skills : Must Haves: • Cloud-based ... oriented programming experience - Java, should know how to write and call APIs Day to Day: • ...
Okemos, MI · On-site
Working Knowledge of Genesys Cloud is a plus. Required Skills : Must Haves: • Cloud-based ... oriented programming experience - Java, should know how to write and call APIs Day to Day: • ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...
Partner with Product and Engineering teams to support Privacy by Design and responsible data ... EEO Statement Genesys is an equal opportunity employer committed to fairness in the workplace. We ...
Partner with Product and Engineering teams to support Privacy by Design and responsible data ... EEO Statement Genesys is an equal opportunity employer committed to fairness in the workplace. We ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
Southfield, MI · On-site
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving ... Advise on Genesys Cloud CX configuration, integration patterns, and roadmap alignment with business ...
Southfield, MI · On-site
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving ... Advise on Genesys Cloud CX configuration, integration patterns, and roadmap alignment with business ...
Bachelor's degree in Computer Science, IT, Software Engineering, or related field * 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) * Strong ...
Bachelor's degree in Computer Science, IT, Software Engineering, or related field * 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) * Strong ...
Auburn Hills, MI · On-site
$16 - $21.25/hr
Genesys telephony analysis and reporting (Real time, Historical, IVR) * Generate executive level ... Power BI developer to connect multiple data points to present actionable dashboards for end users ...
Auburn Hills, MI · On-site
$16 - $21.25/hr
Genesys telephony analysis and reporting (Real time, Historical, IVR) * Generate executive level ... Power BI developer to connect multiple data points to present actionable dashboards for end users ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Connect, Genesys, and NICE . You will also help clients adopt and govern AI-enabled service ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Connect, Genesys, and NICE . You will also help clients adopt and govern AI-enabled service ...
$17.18 - $21.69
3% of jobs
$21.69 - $26.21
3% of jobs
$26.21 - $30.72
2% of jobs
$30.72 - $35.24
0% of jobs
$35.24 - $39.75
3% of jobs
$39.75 - $44.27
13% of jobs
$44.55 is the 25th percentile. Wages below this are outliers.
$44.27 - $48.78
13% of jobs
The median wage is $51.47 / hr.
$48.78 - $53.29
22% of jobs
$56.92 is the 75th percentile. Wages above this are outliers.
$53.29 - $57.81
20% of jobs
$57.81 - $62.32
19% of jobs
$62.32 - $66.84
2% of jobs
$17
$49
$66
To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.
Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.
A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.
$55.25 - $73/hr
Contractor
Posted 23 days ago
Be an early applicant
Role: Sr. Genesys Developer
Location: Lansing, MI 48933 – Hybrid 2 days a week (Tue/Wed)
Duration: 1 year with possible hire
In-person Interview
Prior state experience is highly desired
5-6 Page resume only
Bachelor’s Degree
Must Have:
- 3-5+ years for the overall Genesys administration/IWD support experience
- Java - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ years
- JavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ years
- Oracle Database - Writing SQL queries, stored procedures, and analyzing configuration/reporting data from Genesys DBs 3-5+ years
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