Lansing, MI · On-site
$55.25 - $73/hr
Role: Sr. Genesys Developer Location: Lansing, MI 48933 - Hybrid 2 days a week (Tue/Wed) Duration: 1 year with possible hire In-person Interview Prior state experience is highly desired 5-6 Page ...
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Lansing, MI · On-site
$55.25 - $73/hr
Role: Sr. Genesys Developer Location: Lansing, MI 48933 - Hybrid 2 days a week (Tue/Wed) Duration: 1 year with possible hire In-person Interview Prior state experience is highly desired 5-6 Page ...
Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
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Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
... Engineering, Commercial and Compliance teams) to provide practical and timely guidance that supports innovation, while at the same time, maintaining a strong compliance culture. At Genesys, we are ...
... Engineering, Commercial and Compliance teams) to provide practical and timely guidance that supports innovation, while at the same time, maintaining a strong compliance culture. At Genesys, we are ...
STG is looking for a senior programmer/analyst who can provide technical support; maintenance and development work on the Genesys and call center systems. STG has worked together along with a 3rd ...
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STG is looking for a senior programmer/analyst who can provide technical support; maintenance and development work on the Genesys and call center systems. STG has worked together along with a 3rd ...
Oversees device programming including the integration and reprogramming of devices and monitoring of patients. Responsibilities: * Educates patients regarding procedures. Addresses and communicates ...
Oversees device programming including the integration and reprogramming of devices and monitoring of patients. Responsibilities: * Educates patients regarding procedures. Addresses and communicates ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Acts as coach and mentor to more junior Implementation Engineers and Technicians. * Assumes ... DPA. * Genesys - Foundational Courses - Genesys Cloud CX - Implementation; Genesys Cloud CX ...
Troy, MI · On-site
Genesys Certified Professional * Avaya Certified Specialist Job Summary: We are seeking an ... Bachelor's degree in Computer Science, Engineering, or related field. * Ability to travel as ...
Troy, MI · On-site
Genesys Certified Professional * Avaya Certified Specialist Job Summary: We are seeking an ... Bachelor's degree in Computer Science, Engineering, or related field. * Ability to travel as ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving ... Advise on Genesys Cloud CX configuration, integration patterns, and roadmap alignment with business ...
Our reputation is built on a comprehensive suite of engineering services, a dedication to solving ... Advise on Genesys Cloud CX configuration, integration patterns, and roadmap alignment with business ...
This role blends deep expertise in Avaya, Microsoft Teams Voice, Genesys, POTS modernization, POTS ... The Lead Solutions Engineer partners closely with customers, sales teams, product owners, and ...
This role blends deep expertise in Avaya, Microsoft Teams Voice, Genesys, POTS modernization, POTS ... The Lead Solutions Engineer partners closely with customers, sales teams, product owners, and ...
Bachelor's degree in Computer Science, IT, Software Engineering, or related field * 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) * Strong ...
Bachelor's degree in Computer Science, IT, Software Engineering, or related field * 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) * Strong ...
$115K - $172K/yr
From our Ann Arbor, MI office, we have an opening for a Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
$115K - $172K/yr
From our Ann Arbor, MI office, we have an opening for a Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Connect, Genesys, and NICE . You will also help clients adopt and govern AI-enabled service ...
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Connect, Genesys, and NICE . You will also help clients adopt and govern AI-enabled service ...
Grand Rapids, MI · On-site
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Connect, Genesys, and NICE . You will also help clients adopt and govern AI-enabled service ...
Grand Rapids, MI · On-site
We are a team of strategists, data scientists, operators, creatives, designers, engineers, and ... Connect, Genesys, and NICE . You will also help clients adopt and govern AI-enabled service ...
$130K - $194K/yr
Overview From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
$130K - $194K/yr
Overview From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
$271K/yr
Engineering voice experiences by tuning speech synthesis, turn-taking, and barge-in across ... Bring contact centre domain knowledge ( Genesys , Five9, NICE, Zoom Contact Center) or experience ...
$271K/yr
Engineering voice experiences by tuning speech synthesis, turn-taking, and barge-in across ... Bring contact centre domain knowledge ( Genesys , Five9, NICE, Zoom Contact Center) or experience ...
Ann Arbor, MI · On-site
$130K - $194K/yr
Overview From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
Ann Arbor, MI · On-site
$130K - $194K/yr
Overview From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
$130K - $194K/yr
From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
$130K - $194K/yr
From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
Ann Arbor, MI · On-site
$115K - $172K/yr
Overview From our Ann Arbor, MI office, we have an opening for a Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
Ann Arbor, MI · On-site
$115K - $172K/yr
Overview From our Ann Arbor, MI office, we have an opening for a Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...
$17.18 - $21.69
3% of jobs
$21.69 - $26.21
3% of jobs
$26.21 - $30.72
2% of jobs
$30.72 - $35.24
0% of jobs
$35.24 - $39.75
3% of jobs
$39.75 - $44.27
13% of jobs
$44.55 is the 25th percentile. Wages below this are outliers.
$44.27 - $48.78
13% of jobs
The median wage is $51.47 / hr.
$48.78 - $53.29
22% of jobs
$56.92 is the 75th percentile. Wages above this are outliers.
$53.29 - $57.81
20% of jobs
$57.81 - $62.32
19% of jobs
$62.32 - $66.84
2% of jobs
$17
$49
$66
To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.
Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.
A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.
$55.25 - $73/hr
Contractor
Posted yesterday
Role: Sr. Genesys Developer
Location: Lansing, MI 48933 – Hybrid 2 days a week (Tue/Wed)
Duration: 1 year with possible hire
In-person Interview
Prior state experience is highly desired
5-6 Page resume only
Bachelor’s Degree
Must Have:
- 3-5+ years for the overall Genesys administration/IWD support experience
- Java - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ years
- JavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ years
- Oracle Database - Writing SQL queries, stored procedures, and analyzing configuration/reporting data from Genesys DBs 3-5+ years
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