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Genesys Developer Jobs in Michigan (NOW HIRING)

Genesys

At Genesys, we help organizations create better customer experiences through AI-powered experience ... Principal Applied AI Engineer, Finance We are seeking a Principal Applied AI Engineer to lead the ...

Corning

Bachelor's degree in Computer Science, IT, Software Engineering, or related field * 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) * Strong ...

SRI International

Sr Research Engineer-RF

Ann Arbor, MI · On-site

$130K - $194K/yr

From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF hardware ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...

SRI International

Sr Research Engineer-RF

Ann Arbor, MI · On-site

$130K - $194K/yr

Overview From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...

SRI International

Sr Research Engineer-RF

Ann Arbor, MI · On-site

$130K - $194K/yr

Overview From our Ann Arbor, MI office, we have an opening for a Senior Research Engineer with RF ... Familiarity with Ansys HFSS are Keysight Genesys are pluses. * Phased array antenna systems: design ...

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$49

$66

How much do genesys developer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for genesys developer in Michigan is $49.90, according to ZipRecruiter salary data. Most workers in this role earn between $44.62 and $57.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Genesys developer?

To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.

What are some common challenges faced by Genesys developers, and how can they be addressed?

Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.

What is a Genesys developer?

A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.

What are popular job titles related to Genesys Developer jobs in Michigan?

For Genesys Developer jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Genesys Developer jobs in Michigan look for?

The top searched job categories for Genesys Developer jobs in Michigan are:

Genesys Developer jobs near you
Infographic showing various Genesys Developer job openings in Michigan as of August 2026, with employment types broken down into 79% Full Time, 5% Part Time, 1% Temporary, and 15% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution, with an average salary of $103,790 per year, or $49.9 per hour.

Sr. Genesys Developer

Resource Consultings Services Inc.

Lansing, MI • On-site

$55.25 - $73/hr

Contractor

Re-posted 4 days ago

Job description

Role: Sr. Genesys Developer

Location: Lansing, MI 48933 – Hybrid 2 days a week (Tue/Wed)

Duration: 1 year with possible hire

In-person Interview

Prior state experience is highly desired 

5-6 Page resume only  

Bachelor’s Degree

Must Have:

- 3-5+ years for the overall Genesys administration/IWD support experience

- Java - Used for building/maintaining routing strategies, APIs, and integration components in Genesys environment 3-5+ years

- JavaScript - Used in web services, APIs, and Genesys Workspace customizations 3-5+ years

- Oracle Database - Writing SQL queries, stored procedures, and analyzing configuration/reporting data from Genesys DBs 3-5+ years