Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
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Charlotte, NC · On-site
Hybrid (Three days onsite and two days remote) 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud. Configure and troubleshoot Genesys ...
New York, NY · On-site
Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...
New York, NY · On-site
Genesys Composer (8.* , VXML Call Flow, SCXML workflow Diagrams) Genesys Voice Portal (8.*) VXML Core Java Tomcat Genesys Framework Secondary Skill Set: Webservices, DB J2EE GIT,Teamcity, Ant ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Genesys Developer Essential Skills: Genesys Developer Desirable Skills: Genesys Tech Lead (BPR ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Genesys Developer Essential Skills: Genesys Developer Desirable Skills: Genesys Tech Lead (BPR ...
Columbus, OH · On-site
$52.50 - $72/hr
We are seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms. The ideal candidate will be responsible for designing, developing, and ...
Columbus, OH · On-site
$52.50 - $72/hr
We are seeking a highly skilled Genesys Cloud Developer with extensive experience in Genesys Engage and Genesys Cloud platforms. The ideal candidate will be responsible for designing, developing, and ...
New York, NY · On-site
$61.50 - $84.25/hr
We are seeking a highly experienced Genesys Cloud Developer with 5 to 8 years of experience to join our team As a Genesys Developer you will be responsible for designing and architecting Genesys ...
New York, NY · On-site
$61.50 - $84.25/hr
We are seeking a highly experienced Genesys Cloud Developer with 5 to 8 years of experience to join our team As a Genesys Developer you will be responsible for designing and architecting Genesys ...
Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...
Candidate need to have strong Genesys Experience Experience in Call Center Environment exp mandate Genesys Administration, Configuration,Solution Control Interface Interaction Routing experience ...
We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...
We are seeking a Genesys Engineer to support the configuration, administration, enhancement, and ongoing maintenance of our Genesys Cloud platform. In this role, you will help build and optimize ...
Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
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Genesys Developer Location: Lansing MI (2 days per week onsite from day 1) Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews if necessary. A ...
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
CA · On-site +1
We are looking for a Genesys Engineer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and ...
Westlake, TX · On-site
$117K - $155K/yr
Integrates and maintains contact center platforms -- Genesys, Cisco UCCE, Avaya, or Amazon Connect. Supports automation and DevOps initiatives to improve deployment efficiency and platform ...
Westlake, TX · On-site
$117K - $155K/yr
Integrates and maintains contact center platforms -- Genesys, Cisco UCCE, Avaya, or Amazon Connect. Supports automation and DevOps initiatives to improve deployment efficiency and platform ...
Midvale, UT · On-site
$100K - $120K/yr
GENESYS Developer Must Have Technical/Functional Skills: * Minimum 4 years of experience in contact center related technologies and experience in Genesys Cloud IVR Development using Architect tool.
Midvale, UT · On-site
$100K - $120K/yr
GENESYS Developer Must Have Technical/Functional Skills: * Minimum 4 years of experience in contact center related technologies and experience in Genesys Cloud IVR Development using Architect tool.
$117K - $155K/yr
Integrates andmaintainscontact center platforms -- Genesys, Cisco UCCE, Avaya, or Amazon Connect. Supports automation and DevOps initiatives to improve deployment efficiency and platformreliability ...
$117K - $155K/yr
Integrates andmaintainscontact center platforms -- Genesys, Cisco UCCE, Avaya, or Amazon Connect. Supports automation and DevOps initiatives to improve deployment efficiency and platformreliability ...
MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...
MUST HAVE: 6+ yearsexperience with Genesys Framework 6+ years experience with Genesys Voice Platform(GVP) including: o SIP Server o URS o Config Server o DB Server o Routing Stat Servers o Reporting ...
Newark, NJ · On-site
Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...
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Newark, NJ · On-site
Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos Duration : 12 month contract Needs: IVR Genesys Cloud CX Voice and non voice application experience ...
Addison, TX · On-site
$54.50 - $74.50/hr
Genesys Cloud CX Developer Location: Addison, TX Full Time - Permanent Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...
Addison, TX · On-site
$54.50 - $74.50/hr
Genesys Cloud CX Developer Location: Addison, TX Full Time - Permanent Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...
Addison, TX · On-site
$54.50 - $74.50/hr
Genesys Cloud CX Developer Location: Addison, TX Job Type: Fulltime - Onsite Must Have Technical/Functional Skills: Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...
Addison, TX · On-site
$54.50 - $74.50/hr
Genesys Cloud CX Developer Location: Addison, TX Job Type: Fulltime - Onsite Must Have Technical/Functional Skills: Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...
Addison, TX · On-site
$54.50 - $74.50/hr
Role: Genesys Cloud CX Developer Location: Addison, TX Job Type: Fulltime - Onsite Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys ...
Addison, TX · On-site
$54.50 - $74.50/hr
Role: Genesys Cloud CX Developer Location: Addison, TX Job Type: Fulltime - Onsite Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys ...
Addison, TX · On-site
$54.50 - $74.50/hr
Genesys Cloud CX Developer Location - Addison, TX Duration - Fulltime Role Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...
Addison, TX · On-site
$54.50 - $74.50/hr
Genesys Cloud CX Developer Location - Addison, TX Duration - Fulltime Role Must Have Technical/Functional Skills Genesys APIs, Genesys Cloud CX, J2EE development, API Development, Genesys Cloud CX ...
Austin, TX · Remote
$120K - $135K/yr
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 ...
Austin, TX · Remote
$120K - $135K/yr
The TTEC Digital Genesys Partner Practice of customer experience (CX) designers, consultants, engineers, and data scientists, has been awarded partner of the year 14 times, hold over 400 ...
Genesys IVR Developer/IVR Chatbot Developer (Genesys focus), Level 3 Newark, NJ (Hybrid, Onsite 3 days per week) 12-month Contract In this cutting-edge role, the IVR Bot Developer will contribute to ...
Genesys IVR Developer/IVR Chatbot Developer (Genesys focus), Level 3 Newark, NJ (Hybrid, Onsite 3 days per week) 12-month Contract In this cutting-edge role, the IVR Bot Developer will contribute to ...
$19.71 - $24.89
3% of jobs
$24.89 - $30.07
3% of jobs
$30.07 - $35.25
2% of jobs
$35.25 - $40.43
0% of jobs
$40.43 - $45.61
3% of jobs
$45.61 - $50.79
13% of jobs
$51.11 is the 25th percentile. Wages below this are outliers.
$50.79 - $55.97
13% of jobs
The median wage is $59.05 / hr.
$55.97 - $61.15
22% of jobs
$65.30 is the 75th percentile. Wages above this are outliers.
$61.15 - $66.32
20% of jobs
$66.32 - $71.50
19% of jobs
$71.50 - $76.68
2% of jobs
$19
$57
$76
To thrive as a Genesys Developer, you need expertise in computer programming, call center technologies, and knowledge of the Genesys telecommunications platform, often backed by a degree in computer science or a related field. Familiarity with Genesys Composer, Genesys Engage/Cloud, APIs, and certification like Genesys Certified Professional is highly valued. Strong problem-solving abilities, teamwork, and excellent communication skills help developers collaborate with both technical teams and business stakeholders. These competencies are essential for designing effective solutions and ensuring seamless customer experiences in complex contact center environments.
Genesys Developers often encounter challenges related to integrating Genesys with multiple third-party systems, customizing solutions to meet specific business requirements, and maintaining high system reliability. Addressing these challenges typically involves staying updated with platform changes, following best practices for documentation and version control, and working closely with cross-functional teams such as QA, network engineers, and business analysts. Proactive communication and a willingness to learn new features or modules are essential for effectively troubleshooting and delivering robust, scalable solutions. Many organizations support professional development and encourage collaboration, helping developers continuously improve their skills and overcome technical hurdles.
A Genesys Developer is responsible for designing, developing, and maintaining customer experience solutions using the Genesys platform. They work with various Genesys technologies, such as Genesys Cloud, PureEngage, or PureConnect, to configure IVR, routing strategies, and integrations with backend systems. Their role often includes scripting, API development, troubleshooting, and optimizing contact center workflows. They collaborate with business teams to enhance customer support experiences through automation and personalization. Strong programming skills, knowledge of telephony systems, and familiarity with cloud-based contact center solutions are essential for this role.
Locations: Plano, TX | Charlotte, NC- Look for Nearby candidates
Work Mode: Hybrid (Three days onsite and two days remote)
Job Description:
10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
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The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector. In 2018, ZorTech was introduced through a strategic partnership with the Sunwill Group. Plans for international expansion were initiated in 2020, leading to successful entry into the US market. Alongside an impressive 70% year-over-year growth rate, we also established an offshore delivery team in the USA. With the incorporation of IT Services, ZorTech now offers end-to-end solutions, ranging from top-level talent sourcing to managing large-scale projects. Our organization currently operates in four countries, including Canada, the USA, the Dominican Republic, and India.
Recruiting and staffing services
11 - 50 Employees
Houston , TX, US
