Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Quick apply
Atlanta, GA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
New York, NY · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
New York, NY · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Las Vegas, NV · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Las Vegas, NV · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Las Vegas, NV · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Las Vegas, NV · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Los Angeles, CA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
Seattle, WA · On-site
Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we ... We are looking for a Head of Customer Support to join our team. You'll be responsible for building ...
$16.50 - $22.25/hr
Customer Support Representative Starforge Systems is looking for a Customer Support Representative ... While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ...
$16.50 - $22.25/hr
Customer Support Representative Starforge Systems is looking for a Customer Support Representative ... While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ...
Austin, TX · On-site
$15.75 - $21.50/hr
While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ... Respond to customer inquiries regarding orders, shipping, billing, returns, exchanges, and account ...
Austin, TX · On-site
$15.75 - $21.50/hr
While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ... Respond to customer inquiries regarding orders, shipping, billing, returns, exchanges, and account ...
Austin, TX · On-site
$18.50 - $19.50/hr
While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ... Respond to customer inquiries regarding orders, shipping, billing, returns, exchanges, and account ...
Austin, TX · On-site
$18.50 - $19.50/hr
While this is not primarily a technical support position, Starforge sells enthusiast gaming PCs and ... Respond to customer inquiries regarding orders, shipping, billing, returns, exchanges, and account ...
$17.50 - $22.25/hr
As a Customer Support Representative for an innovative, All-American electric vehicle startup , you ... We don't do this with ping pong tables or video games. We do it by creating a positive, encouraging ...
$17.50 - $22.25/hr
As a Customer Support Representative for an innovative, All-American electric vehicle startup , you ... We don't do this with ping pong tables or video games. We do it by creating a positive, encouraging ...
Chattanooga, TN · On-site
$15 - $20/hr
... game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. · Subject Matter Expert. You'll learn the proper guidelines for ...
Chattanooga, TN · On-site
$15 - $20/hr
... game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. · Subject Matter Expert. You'll learn the proper guidelines for ...
Chattanooga, TN · On-site
$15 - $20/hr
... game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. • Subject Matter Expert. You'll learn the proper guidelines for ...
Chattanooga, TN · On-site
$15 - $20/hr
... game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. • Subject Matter Expert. You'll learn the proper guidelines for ...
Cambridge, MA · On-site
$18.50 - $23.75/hr
As a Customer Support Representative for an innovative, All-American electric vehicle startup , you ... We don't do this with ping pong tables or video games. We do it by creating a positive, encouraging ...
Quick apply
Cambridge, MA · On-site
$18.50 - $23.75/hr
As a Customer Support Representative for an innovative, All-American electric vehicle startup , you ... We don't do this with ping pong tables or video games. We do it by creating a positive, encouraging ...
Chattanooga, TN · On-site
$15 - $20/hr
Always bring your A-game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. Subject Matter Expert. You'll learn the proper ...
Chattanooga, TN · On-site
$15 - $20/hr
Always bring your A-game. You'll be our customers' first point of contact and responsible for delivering a best-in-class customer support experience. Subject Matter Expert. You'll learn the proper ...
Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the ... About the Role The key responsibilities of the Technical Customer Support Specialist II are: 1. ...
Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the ... About the Role The key responsibilities of the Technical Customer Support Specialist II are: 1. ...
Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the ... About the Role The key responsibilities of the Technical Customer Support Specialist II are ...
Quick apply
Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the ... About the Role The key responsibilities of the Technical Customer Support Specialist II are ...
Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the ... About the Role The key responsibilities of the Technical Customer Support Specialist II are: 1. ...
Not just a game-changer, it's a life-changer. Designed to deliver a superior guest experience, the ... About the Role The key responsibilities of the Technical Customer Support Specialist II are: 1. ...
Palm Beach Gardens, FL · On-site
$36K - $42K/yr
We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are ... Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a ...
Palm Beach Gardens, FL · On-site
$36K - $42K/yr
We are seeking a Customer Support Specialist to join our team! Our team is growing, and we are ... Founded in 2011, Ship Sticks aims to grow the game by opening up the golf travel experience in a ...
$13.76 is the 25th percentile. Wages below this are outliers.
$10.82 - $15.03
36% of jobs
The median wage is $17.41 / hr.
$15.03 - $19.25
25% of jobs
$22.98 is the 75th percentile. Wages above this are outliers.
$19.25 - $23.47
16% of jobs
$23.47 - $27.69
6% of jobs
$27.69 - $31.91
2% of jobs
$31.91 - $36.12
4% of jobs
$36.12 - $40.34
4% of jobs
$40.34 - $44.56
3% of jobs
$44.56 - $48.78
0% of jobs
$48.78 - $52.99
0% of jobs
$52.99 - $57.21
3% of jobs
$10
$23
$57
A Gaming Customer Support job involves assisting players with game-related issues, such as troubleshooting technical problems, handling account inquiries, and providing guidance on gameplay. Support is typically offered via chat, email, or phone. The role requires strong communication skills, patience, and knowledge of the game or platform. It also involves reporting bugs, escalating complex issues, and ensuring a positive player experience.
To thrive as a Gaming Customer Support representative, you need strong communication skills, problem-solving ability, and a good understanding of gaming platforms or products, often supported by previous customer service experience. Familiarity with ticketing systems like Zendesk or Freshdesk, live chat interfaces, and possibly CRM software is frequently required; certifications in customer service can also be advantageous. Patience, teamwork, and adaptability are essential soft skills for managing diverse player inquiries and fast-paced shifts. These competencies ensure customer concerns are resolved efficiently, leading to higher player satisfaction and a positive gaming community.
Gaming Customer Support representatives often encounter challenges such as handling a high volume of tickets during game updates or bug reports, managing frustrated or upset players, and staying up to date with frequent changes in game features or policies. You'll need to quickly adapt to different player personalities and troubleshoot various technical or account issues across multiple platforms. However, training and support from experienced team members are typically provided, and most companies encourage a collaborative environment where knowledge sharing is common. These challenges are opportunities to build your problem-solving and communication skills, which are highly valued for advancement within the gaming industry.
Cities with the most Gaming Customer Support job openings:
The most popular types of Gaming Customer Support jobs are:
States with the most job openings for Gaming Customer Support jobs include:
The top searched job categories for Gaming Customer Support jobs are:
Full-time
Re-posted 4 days ago
About Pulse Games
We create mobile games that are fun, visually engaging, and built around exciting challenges. Our games bring fast-paced, strategy-driven gameplay that keeps players engaged. Everything we create starts with our team, collaborating, learning, and pushing each other to do better every day.
We are looking for a Head of Customer Support to join our team. You’ll be responsible for building and leading our global player support operations, ensuring that our players enjoy a seamless, reliable, and trustworthy experience in our games. This position is central to shaping our customer support strategy, structure, and culture from resolving player issues to ensuring trust and safety.
What You'll Do
What We're Looking For
We respect your privacy and will treat your data confidential as part of the recruitment process. If you’d like more details, please read our Privacy Policy:
https://www.pulsegames.org/candidate-privacy-policy/
